Name: Greenix
Rating: 4.3

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Michele L Waite

We have continued to have spider issues. The customer service line is always friendly and helpful. Always wanting to correct the service.

5 years ago

Reply from Greenix

We appreciate your feedback! We are so happy to hear that our customer service line has provided you with excellent service. We are sorry to hear that you continue to have issue with spiders. If this problem persists please give us a call at 844-233-7378 and we would be happy to get a free re-service scheduled to get this taken care of for you!

Nov. 16th, 2020

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Miriam Reinhoudt

They come too often. Promised to get rid of carpentar bees, found out later they can't do that...per provider

5 years ago

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Daniel

Very reliable, they killed all the bugs outside. The cost is affordable. They are very friendly.

5 years ago

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Wray

We’ve been really pleased. They offered the services I needed at a reasonable price.

5 years ago

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Anonymous

I was looking to make a change from Terminix so I choose Greenix. I continue to see spiders but no other bugs.

5 years ago

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Michael

They do a very thorough job. It is the best pricing compared to their competitors.

5 years ago

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Roger

Sakes person was very friendly. And they let you know ahead of time when the next treatment will be.

6 years ago

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Alexandre Malouin

Clear explanation of the services offered. Good price. Impeccable service by the technicians.

6 years ago

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Raymond Gibson jr

I didn't care for them. They were spraying for spiders and bees. I had more spiders on my home than a little bit. I wound up exterminating my contract and then exterminating the spiders myself.

6 years ago

Reply from Greenix

Hi Raymond. Thank you for your feedback. Typically after the initial treatment, bug activity may stay the same or even increase as the bugs are getting disturbed from the treatment. After about 10-14 days, activity will decrease. If you continue to see bugs after this time, we would love to come back out and treat your home again for free.

Oct. 22nd, 2020

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Tod Schneider

Excellent and personable service techs. No real areas of improvement I can think of.

6 years ago

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Tom

Positive.....no complaint......i like the quick response to questions and the text reminders.

6 years ago

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Kathleen Smith

Pricier than I expected but I didn't have ants at all this summer so it was worth it!

6 years ago

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Kristene

This is a very professional, conscientious company. Their attention to detail is exceptional.

6 years ago

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Patrick Bates

One thing I like about Greenix is if you have a problem and call they are out the next day.

6 years ago

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Anonymous

The issues I was worried seems to be not happening anymore but there are other things they did not fix.

6 years ago

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Julie

Greenix was right for me because of the organic chemicals they use and customer support is always responsive.

6 years ago

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Jeff

Our pest problems have continued even after we brought them back out and they keep trying to nickel and dime me for add on services to take care of things that should have been covered under the initial contract.

6 years ago

Reply from Greenix

Hi Jeff! Thanks for reaching out. We are sorry to hear that you have had this experience, and we want to ensure that you have a pest-free home. Please give our office a call and we can get you scheduled for a free reservice to take care of those bugs. Thank you!

Oct. 22nd, 2020

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James

Support responds when I call with an issues and we continue to see answers after the first application.

6 years ago

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Anna

The people who came out to do the service are really knowledgeable and I have been with them for several years.

6 years ago

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Julie

6 years ago

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Rich

They did a good job but everything is on a contract basis so they need to come with a way to provide service without making you sign up long term.

6 years ago

Reply from Greenix

Hi Rich. Thank you for reaching out! The purpose of having a contract is to ensure that we can help you have a pest-free home long-term. Please give us a call if you have any other questions or concerns, thanks!

Oct. 22nd, 2020

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Joe

I was using Terminix before and Greenix is cheaper and they have been responsive and do the same thing.

6 years ago

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Bret

Fantastic services at a very good price. Do what you can to keep costs in place.

6 years ago

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Melissa

Friendly, reliable & affordable. They even came to me - I didn't have go looking for pest control services on my own.

6 years ago

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Ali

Very thorough. Techs explain everything they will be doing and always answer any questions

6 years ago Edited September 14, 2021

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Gary Barton

Great frontline workers! Opportunity: Following up on services. We hired Greenix specifically for spiders and it's difficult to see the improvement after two treatments.

6 years ago

Reply from Greenix

Hi Gary! We are sorry to hear that you still have spider issues. Please give our office a call and they can schedule a free service to get those treated.

Sep. 23rd, 2020

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Adam

Contract options. Stop snaring people into contracts give people their options let them pay for it and move on sometimes you got bugs sometimes you don't.

6 years ago

Reply from Greenix

Hi Adam! We apologize for the confusion about your subscription, we do this to guarantee a pest free home.

Sep. 23rd, 2020

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Kelly Hebron, OH

If we still have bugs, they offer to come back. The people who the service the account are good.

6 years ago

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Anonymous Powell, OH

Courteous and friendly employees. It is a little expensive but I don’t see any issues with them.

6 years ago

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Ron Pickerington, OH

My wife wanted the ants to be taken care of and it has been a positive experience overall working with greenix.

6 years ago

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Anna Dublin, OH

Greenix gave me the best deal of all the people that knocked on my door in my neighborhood.

6 years ago

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Charlesetta Columbus, OH

Terrible. I thought they were going to be effective. They don’t come inside, they don’t go in the attic. It’s throwing away money for an expensive service that is not good at all.

6 years ago

Reply from Greenix

Hello! Unfortunately do to liability reasons we are not allowed to service in the attic. However, we do service the interior as a complimentary service. Please give our office a call and they can get that scheduled for you.

Sep. 23rd, 2020

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Joe & Anna Hilliard, OH

Doesn’t hurt my pets because it is all natural. They respond quickly and personable.

6 years ago

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Richard Delaware, OH

Not entirely sure the service is worth the amount of money I am paying or it since I don’t notice much of a difference.

6 years ago

Reply from Greenix

Hi Richard! We are sorry to hear this. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Anonymous Columbus, OH

Seems like a very good service for a reasonable price. Things look better with the two treatments they have given me so far. Keep doing a good job.

6 years ago

Reply from Greenix

Thank you for your positive feedback. If there is anything else we can do for you, please let us know.

Sep. 23rd, 2020

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Tony Columbus, OH

In the past I had a lot of bugs and I don’t see them anymore so it seems to be doing what it is supposed to be doing.

6 years ago

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Jerome Harrod Loveland, OH

Too many reminders regarding surveys for customer reviews and follow up calls. No way to stop this, they need to realize they are not the only service company out there. Day of service, ask how the service was. Day after service another survey and a follow up phone call…..really!

4 years ago

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Anthony R Berkley, MI

We have been dealing with voles in our yard around the house for a couple years. We tried homemade traps with poison and another wildlife control company, Wildlife X Team. While we understand voles are very challenging to get rid of, we specifically asked if Greenix could get rid of the voles. Greenix’s approach was only to use above ground rodent bait stations. Personally, we have been using this approach since the first signs of the varmints came on the scene. While it may take care of a few voles, it does not kill the fast-reproducing colony underground. Greenix does not provide any additional approach other than the rodent bait stations. There are other methods to try to get rid of, remove or annihilate the sweet little monsters, but Greenix does not have any additional resources. There is also a $249.00 early cancellation fee one should be aware of. Although their approach does not effectively eradicate voles, Greenix refused to waive the $249 early cancellation fee, but only offered to put out more stations. Other efforts we have tried includes: 1) destroyer smoke bombs – doesn’t kill them all; 2) TomCat Mouse traps – effective with peanut butter, but only takes care of those that come above ground; 3) plunger style mole traps – nothing, will try the alternative (scissor) style; 4) SuperCat gopher & Vole trap – nothing yet; and 5) VoleX and Ramik – not sure how effective as the little guys are still out there tunnelling and eating. We thought that Greenix would be the company that would take care of the problem, but not in this case. Greenix may be effective against other rodents or pests, but as it relates to getting rid of voles, we are not satisfied. Spent way too much money trying to get rid of the problem. We are dissatisfied with Greenix and would not recommend this company for anything and especially if you have a vole invasion. Don’t forget that you have to proactively call to make sure they do not continue to schedule you after the one-year contract is up. If anyone has a sure way of getting rid of these pests, patent it and start your own company. We need real solutions.

4 years ago

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Paul Applegate Sewell, NJ

Techs are comprehensive and very responsive to their customers needs. They have always shown to be skilled in their trade and take time to not rush during the service visit.

4 years ago

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Russ Grand Rapids, MI

Had questions about billing and scheduling. Very friendly, knowledgeable staff worked to make sure everything was in order. Smooth customer service experience!

4 years ago

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Djcronin Radcliff, KY

Greenix has excellent customer service. Their communication is explicit and their products work. A Greenix representative is only a text or phone call away.

4 years ago

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Ashley Boiano New Palestine, IN

Great customer service, technicians are always polite and do great work, the products work. My only complaint is it's extremely expensive. But we keep using them because they solved our pest problem

4 years ago

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JoeD Medina, OH

Fair price for a good product. The overall treatments seem to take multiple applications before they're effective but the fact they are using a green technology is worth the trade off.

5 years ago

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Bre Middletown, DE

Never impressed with the service. Decided to cancel when they never showed up in the month of November ( like the contract said they would) They decided to show up at my door step 5 days before Christmas with zero notice (which I was promised I’d get a few day notice before any treatment) when I called to cancel the sales rep said I had to have one more treatment and they would give it to me at a discounted price before I could cancel) 3months later Greenix shows up at my door step for a treatment (again no email notification a few days before- I also checked my spam) Thankfully I was home to tell the man I had canceled because they would have been making fraudulent changes to my bank account. I called the next day questioning why I was still being put on their treatment list and they said my contract was still active. The ignorant, disrespectful and cocky sales rep kept repeating himself, trying to sell me a cheaper deal when all I wanted to do was to cancel for the SECOND time. He was either making a joke out of the fraudulent situation or just could not comprehend any of the conversation. I’ve never been so disrespected that I needed to hang up on a sales rep before! Overall horrible experience!!!!!!

5 years ago

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Gail Funsten Mount Vernon, OH

Keaton was respectful and had a good knowledge of our needs for pest control. My husband and I loved his friendly personality. He will go far in whichever career he pursues.

5 years ago

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Michael Bowman ,

Very thorough service and always show up when they’re scheduled to. We use them for insects and rodent control and have had a successful experience.

5 years ago

Reply from Greenix

Hi Michael, thank you for the positive review! We appreciate you taking time to provide us with this feedback. We are so happy to hear that you are enjoying a pest free home from both insects and rodents. We try our best to be thorough and detailed. If there is ever anything we can do to improve our service please feel free to give us a call at 844-233-7378. Thank you!

Mar. 3rd, 2021

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Rosr Cleveland, OH

Professional workers very informative. They tell me step-by-step what they’re doing and check in with me when they get here and also when they leave I like that

5 years ago

Reply from Greenix

Hi Rosr! Thank you for taking time to provide this positive feedback. Our Service Professionals strive to be top notch in both their quality of service and communication. If there is ever anything we can do to improve our service please give us a call at 844-233-7378. Thank you for choosing Greenix!

Jan. 15th, 2021

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Luke Swierczynski San Jose, CA

Had some water logging issues in my backyard which allowed the Mosquitos to get out of control. Had greenix come out and and treat the area and it cut back mosquitos nearly 100%. Reasonable price to regain comfort outside.

4 years ago

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Taraq Attumi

Very good, professional and kept me informed about everything they did

5 years ago

Reply from Greenix

Hi Taraq. Thank you for taking time to leave us with a positive review! We are so happy that you are able to stay up to date on your treatments and the status of your home. If you ever have any questions please feel free to give us a call at 844-233-7378. Thank you!

Dec. 7th, 2020

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Ted

They are prompt, reliable, and provide value at a fair price

5 years ago

Reply from Greenix

Hi Ted, thank you for the positive feedback. We are so happy to hear that you have been able to experience our world class service! Thank you for being apart of the Greenix family!

Dec. 7th, 2020