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Greenix

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7.6

Overall Score

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Sabra Webster ,

we experienced great customer service by the gentleman who came to our house for our monthly spray. He also answered all my questions about getting the boxes set outside our house for a possible mouse inside our house. He was very thorough with me.

5 years ago

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Matt Mercure Lansing, MI

Always good :) Good people, good communications, nice people on follow-up confirmations. Work done in an environmentally caring and considerate way. Effective too, helped me with both an old Carpenter Ant problem as well as mice overall. Everything you'd want in home service on pest control.

5 years ago

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Reply from Greenix

Hello Matt. Thank you for taking time to provide us with this positive feedback. We are so grateful you appreciate our efforts to be green and environmentally friendly as that value is what stemmed our company name of Greenix. We appreciate you being a loyal customer Matt. If there is ever anything we can do to help you, please don't hesitate to reach out.

Mar. 3rd, 2021

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ben craner ,

Great service! I love it that they use safe, green, eco friendly products. It’s also pretty great that they send me a text message before and after each visit letting me know what’s been done and recommended in the future. Totally recommend using them.

6 years ago

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J Thomas Grand Haven, MI

Now available in Michigan as well. Professional, organic pest control. Examined our property, asked questions and made recommendations. We are completely satisfied with the service. Happy with the information provided and contract terms.

7 years ago

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David

The salesman convinced me choose them. I have had a question, customer support was able to answer it promptly.

5 years ago

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Kamelia Masad

My experience with Greenix has been great, they do there work very well, they are very respectful people

6 years ago

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Don Adair

Very good and take care of problems. Customer service and pricing is very good. We had ants now we don't...

6 years ago

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Marty Fultz

Great!!! They have handled all of our concerns. Very neat and orderly. Always one time. Good company!

6 years ago

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Sandi Dinovo

Could improve by replacing my black mice boxes in garage without charge...Terminix always replaced them at no additional charge & I paid less quarterly than I pay now.

6 years ago

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Reply from Greenix

Hi Sandi! Thank you for reaching out! We are always striving to improve and we appreciate your feedback.

Oct. 22nd, 2020

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Trish

Very nice workers.. improvements would be that they need to make a connect contact with me to be able to come inside to spray.. They have yet to do this and I've asked

6 years ago

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Reply from Greenix

Hi Trish! Thank you for reaching out! We would love to come and service the interior of your home for free. Please give our office a call and a representative will be happy to help you schedule a time and date that works for you to let the technician inside. Thank you!

Oct. 22nd, 2020

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Sonya

I feel like the service is good but we've seen more spiders and insect indoors then we have in the past using other companies. Not sure why.

6 years ago

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Matt

Excellent customer service and on-site support is fantastic. All of the reps are personable and go beyond the "normal" treatments.

6 years ago

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Corey Gibson

The company tricks you into signing up for a longer period than originally thought. I dont feel like it does that good of a job for what you pay. I would not have signed up if I knew what I know now.

6 years ago

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Reply from Greenix

Hi Corey! Thank you for your feedback. We are sorry to hear that you have not had a good experience and we would love to make this right. Please give our office a call at 844-233-7378 and a representative will be happy to better address your concerns. Thank you!

Oct. 22nd, 2020

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Connor

Everybody that has been to the house has been really nice and I don’t see to many bugs around the house. The price is really good.

6 years ago

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Tim

Customer support is very friendly and did a good job communicating. It is much better than the competition.

6 years ago

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Lisa

Appeared to be relatively environmentally friendly but I still have problems so I don’t know what I am getting for my money and I am not really happy with it.

6 years ago

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Reply from Greenix

Hi Lisa! Thank you for your feedback! We are sorry to hear that you are still seeing bugs. We would love to come out and retreat your home for free! Please give our office a call at 844-233-7378 and a representative will be happy to help you schedule that appointment. Thank you!

Oct. 22nd, 2020

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Lora

There are still some pest issues but it is better. They are very pleasant and always contact me and give me ideas of what to do.

6 years ago

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Pauline

Always when I call they answer and seem to be concerned about my needs and that I still have problems.

6 years ago

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Mark

Like the product they use and that they approached me on a door to door campaign. They do good work.

6 years ago

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Lesia Ray

Hasn't been good. The last person that came dented the flashing around two of my windows. She told me if I would by the mouse package she would treat my wasp problem. Found out later that's included in my package any way.

6 years ago

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Reply from Greenix

Hi Lesia! Thank you for reaching out. We are sorry to hear about that and we would love to fix the dents for you. Please email us at office@greenixpc.com and we will be happy to take care of that for you as well as any other problems. Thanks!

Oct. 22nd, 2020

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Roland Luna

We’ve had a very positive experience. Logan (the tech that visits) communicates great before & after the appt.

6 years ago Edited September 14, 2021

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Dannie Pierce

Service is good; polite technicians. Have had call back for retreatments and still have issues outside with ants and spiders.

6 years ago

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Bob Walton

They are professional and reasonably thorough. They could pay a little closer attention to addressing the spider issues.

6 years ago

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Cathy Delaware, OH

Less pests inside and outside the house since we switched to greenix from a different pest control company.

6 years ago

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Rebecca Dublin, OH

We don’t have to worry about bugs anymore. It has been very good. Communication is always really good.

6 years ago

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Laura Pickerington, OH

The salesman that came around was really nice. They came oud and did the service but I did not quite get rid of all the bugs.

6 years ago

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Bright Galena, OH

Some technicians are better than other. I would like it better I there was a normal technician that showed up at my property.

6 years ago

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Mary Ann Columbus, OH

They give good feedback after they visit for the treatment through lately I have been seeing some very large spiders. Until I see great results I wouldn’t recommend them.

6 years ago

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Reply from Greenix

Hi Mary! We are sorry you are still experiencing those bug problems. Please give our office a call and they can schedule a free reservice.

Sep. 23rd, 2020

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Tina Saint Marys, OH

The reason why I like them is every time I ask somebody to do it, they are very courteous. I love their staff.

6 years ago

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Michael Columbus, OH

If I call them, they seem to follow instructions. They do it in adequate time, but they don’t rush, they put in the time.

6 years ago

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Anonymous Powell, OH

Neighbors used them so we decided to use it too. There have been no bugs since we started the service.

6 years ago

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Deron Powell, OH

They listen to our concerns. I like that techs always contact us to see if we have additional needs.

6 years ago

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Dave R Toms River, NJ

Have had Greenix for about 9 months, our service tech,Tim is excellent. Appointments are preset, he always calls ahead, and he does a very complete job. I’m very happy with this service and to date am “bug free”.

4 years ago

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Sealtiel Moran-Guerrero Kent, OH

Greenix provided excellent service. Always outstanding communication before the service and after describing findings on rodent baits. Today David G’s visit was another example of that great service.

4 years ago

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Tanya Troxell Carrollton, KY

So far it's been great, easy. They always have checked with me before coming. Explained anything I needed to know. We just moved and that went easy to transfer to new home. Their great and reasonable.

4 years ago

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TDalton Shepherdsville, KY

I only use one technician with Greenix and she is wonderful. They will come and retreat the home if necessary because they stand behind their work. I would recommend Greenix.

4 years ago

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Lou T. Easton, PA

Kenny provides us with very thorough, courteous, and professional service. When we noticed a problem with ants, Kenny came out between quarterly treatments to take care of it. Very pleased with Greenix services.

4 years ago

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Mary Lynn Morganville, NJ

I hired Greenix in early 2020 for a problem with voles. Initially the service was good. The problem has worsened in the past month. I had three scheduled appointments for someone to come out and check the bait boxes. No one showed up and appointments weren't canceled. Today was another, no show appointment. The vole holes went from 10 three weeks ago to more than 50 over the weekend. Obviously, their treatment is ineffective. The problem may now require new topsoil to cover the holes that have become a fall hazard. I called the Utah headquarters for assistance. All they can do is pass the message onto the local franchise.

4 years ago

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Nicole C Orem, UT

Customer Review Video

5 years ago

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Tom Chicago, IL

The gentleman on the phone that assisted me was extremely polite and listened to my request. He identified the needs deny require and I felt as though this service will get done.

5 years ago

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Chelsea Vanegas Louisville, KY

I use Greenix for our pest control and have seen a big improvement! Also Brandon worked so hard to fit me into the schedule when I had needed to change my appointment date. Thank you Brandon!

5 years ago

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Mark Resler Indianapolis, IN

I’ve been happy with the service provided. I recently had to call due to ants inside. And realized I hadnt seen anyone recently and called to have someone come out. Jenson was very helpful and got everything scheduled .

5 years ago

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Fonx U Allentown, NJ

Great pest control service. Eco friendly and pet safe. The service technicians are knowledgeable, proactive and very considerate. I’ve been using their service for almost a year and I would highly recommend them to anyone. The only con is their prices are a little on the high end but it’s been worth it so far.

5 years ago

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Young Cincinnati, OH

This is the first time I have had consistent pest control at my house. It has made all the difference with ants and spiders in particular. Their service representatives are courteous and thorough.

5 years ago

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Reply from Greenix

Hi there! Thank you for taking time to give us this positive review. We are so happy to hear the consistency has made a difference. To maintain that pest free home we just need to keep on returning for the scheduled appointments. If there is ever anything we can do to improve our service please feel free to give us a call at 844-233-7378. Thank you!

Mar. 3rd, 2021

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Elise Plymouth, MI

All Greenix employees have been professional, hard working and courteous. Their pest control significantly reduced any bugs we had in the house and the rodent control took care of our chipmunk problem within a couple weeks.

5 years ago

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Reply from Greenix

Hello Elise. Thank you for taking time to provide us with this positive review! We are so happy to hear how effective our treatments have been for you. As we continue regular treatments we can keep fulfilling the pest free home guarantee! If you ever have any issue please feel free to give us a call at 844-233-7378 and we can get a free re-service scheduled for you! Thanks for choosing Greenix!

Jan. 25th, 2021

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Molly Indianapolis, IN

For the most part great, customer service on the phone is 5.5 stars, Elmer was extremely helpful, knowledgeable and a pleasure to talk to. Some of the guys that have come out to my house could of done a better job clarifying when trying to sell me new services, but overall very nice!

6 years ago

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Pete Centerville, UT

The technicians were really nice and personable and made sure that all of my needs are met. The price was very similar to all of the other pest control companies so that wasn't a problem. I was very pleased with my service from Greenix.

8 years ago

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Vy Ha Birmingham, AL

My service was very good. My tech called me before arriving and ensured that he did a good job on the pest work. He made sure to go over anything he planned to do so I would be included on the process as well as the contract

4 years ago

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Kate

pricing is a little steep but i like that it is safe for use around animals and kids

5 years ago

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Reply from Greenix

Hi Kate! Thank you for taking time to give us this feedback. We are so happy to hear that you appreciate our green approach to pest control. All products used are safe for animals and kids to ensure the safety of all of our customers. If you ever need anything or have any questions please give us a call! Thanks!

Dec. 14th, 2020

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Michele L Waite

We have continued to have spider issues. The customer service line is always friendly and helpful. Always wanting to correct the service.

5 years ago

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Reply from Greenix

We appreciate your feedback! We are so happy to hear that our customer service line has provided you with excellent service. We are sorry to hear that you continue to have issue with spiders. If this problem persists please give us a call at 844-233-7378 and we would be happy to get a free re-service scheduled to get this taken care of for you!

Nov. 16th, 2020