Name: Aptive Environmental
Rating: 4.5

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Kaleena Kaiser Loveland, CO

Andrew did a fantastic job and really went above and beyond in my opinion today. We have a pile of trash we are putting in a roll off dumpster so I expressed my concern about the bees I stirred up yesterday. He made sure to spray all areas of the pile and even put some of the really infested pieces in the dumpster himself. I really appreciate his help and eagerness to be sure he got all of the problem areas around our property.

7 years ago

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JANICE MIRANDA Cypress, TX

Literally after the first service in June my kitchen, specifically got infested by ants, beyond frustrating. The young that came out was very attentive. He look at every detailed I showed him. He was very thural on how he addressed every spot, cracks and my yard. Thanks to his dedication and effort your company may still be able to keep me as a customer as this problem improved.

7 years ago

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William Vaughn Auburn, WA

Jeremey N did a great job for me today. He explained what his method was and then went right to it. Great guy for the job and from our discussion I could tell he a depth of knowledge in the field of pest control. Thank you very much. Now I am not sure where I go to to leave him a tip. Please advise. I clicked on a lot of buttons but did not find the location.

7 years ago

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Michael Coraopolis, PA

The pest control treatment was adequate but not exceptional which is what I had hoped to see happen during the interior portion of yesterday’s service at our home. We have had competing national pest control service providers treat our home in past months and years which causes our residence to be generally free of most pests because we do value and rely on professional pest control services to keep it that way. The rating is only 4 Stars because I did not see the technician make the extra effort to spay behind or under areas that could and should have easily been treated. We have high standards and expectations. My hope is that the next treatment fully reflects the high standards that we have and I believe are also held by the Aptive workforce!

7 years ago

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Gail Jackson Thousand Oaks, CA

Jonathan C was the technician who was here for the initial visit. He was very polite and knowledgeable. He went through the service agreement and explained as he went along on his phone where I read and initialed. I spoke to him about the areas that really needed attention due to my ant problem. He treated all the areas that needed to be treated. Please be sure he receives the $5.00 bonus for a job well done.

7 years ago

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Gloria Henderson, NV

This is a professional company which notifies you of service due. They announce themselves upon arrival and check to see if you require additional service that day. They let you know when they are leaving. Ben, my service agent on July 10, 2019 was outstanding from beginning to end. These are great people who take pride in their work and respect their customers. God bless.

7 years ago

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Clint H Belleville, IL

Initially I was not impressed by the service provided, BUT when I expressed my concerns to the sales rep I set my appointment with he was very accomodating. He was close by when I called so he came by the house to take a look at the issues I was having and promptly noted the areas of concern. He put in a re-service ticket to have my issues addressed and the Service Tech, who did the actual work, was also still close to the area, and came back to fix the problems. This time I was more invovled with the process, my issues where taken care of, and I was given more education on what the service will be like over the next year. This changed the game from considering canceling the service all together, to feeling good about continuing the service for the entire term of 1 yr. Thank you to Service Pro - James and to Sales Lead - Jose for going above and beyond and spending the time to ease my concerns and feel more confident with the service. Keep it up guys.

7 years ago

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Ashlee Berry City of Saint Peters, MO

Collette was a fantastic salesperson. She is extremely competent and answered all of my questions thoroughly- so of course I was sold. We had our first visit today with Javonne and he was very pleasant and professional and did a fantastic job cleaning out webs and getting the product all around. So far, we are very pleased with Aptive, thank you!

7 years ago

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Adria L Janni Cranbury, NJ

Matt T, our service technician, was very efficient and professional. He took the time to explain everything he was doing. He expressed his concern for the children in my care and waited till they were off the premises before applying any treatment to my lawn and surrounding areas. I really appreciated this. Look forward to continued service by Aptive.

7 years ago

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Pat McKinney, TX

This is a review of the employee applying the pest control. The technician did a through job of spraying for pest treating all of the areas that I requested. He was friendly, professional, helpful and very attentive to details. He treated all of the areas that I requested of him. I am a new customer, so I reserve judgment on performance until I can see the results that the chemicals did the job of getting rid of the pest.

7 years ago

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Mark S Swenson Lake Oswego, OR

Excellent experience with Aptive. The technician was running a bit late. He called to make sure he could still come over and complete the service. The first day of the scheduled service the fence to the back was inadvertently locked. The tech completed the front yard service, and then they returned to do the back on another day at no charge!!:)

7 years ago

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Angelina Missouri City, TX

The salesperson looks very professional and nice. It looks very yang and energetic, making me feel that the insecticidal will be very strong. Simultaneously we hope to learn more about how to protect pests on daily base, what kind of pests should be pervented at what time and in what season. How long will your effectiveness after pests controlling treatment during one year. Thanks.

7 years ago

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Chic Fernandez Fremont, CA

He was very informative and nice. He listened to my concerns around my residence and told me the plan on how it will be fixed. He took down wasp nests I didn’t even know I had. And at the end of my service he gave me a report of any thing he did and what to jerk and eye out for afterwards. He told he when my next service will be. At the end I needed him to hold my 10 month old for a moment and he happily obliged. If we could keep the same tech each time that would be great but if not that’s totally understandable. He’s a great tech.

7 years ago

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Gil La Mirada, CA

First time trying this company was a little leery at first but felt comfortable after the technician came and explain to me what their process was we walked around the house he pointed out some issues and said he would take care of them by the time he left he explained to me what he did very knowledgeable technician very personable I felt comfortable with him here around my family

7 years ago

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tom porter West Milford, NJ

i signed up on july 4,2018 and began to receive my 4 quarterly applications for ants.........as soon as the first application i noticed a great reduction in ant traffic,,,,,,,was very pleased,,,,,,,never needed a free reservice before the next application.........then in the spring of 2019 i noticed some ants again and got worried......so i called for a free reservice application........a service rep. named chris d came to the house and sprayed all around the house and even did some extra spots along the border of my yard and gave me a lot of good information.........he did a great job and i was extremely pleased the the free reservice. thankyou Aptive for the speedy service...

7 years ago

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Spencer Pleasant Grove, UT

I’ve had aptive for three years now. They have been an incredible company to work with and have always handled my bug issues in a timely manner! I called them because I thought I had a termite problem, turns out I had a major ant infestation in my garage. After opening up the inside garage wall aptive came and sprayed and within a week all the ants were dead. They even come between services when my wife starts to see something near the end of our quarterly visit at no additional charge.

7 years ago

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Heather Nuffer Pleasant Grove, UT

It's my turn in the Game of Life. Looks like I get to be a superstar and make big money. I have only daughters in my family -- 1 little pink peg in my little plastic orange car. Corner on flax! Do you think it would have been fun to be a contestant on Are You Smarter Than a Fifth Grader?? Time to watch The Newlywed Game!

3 years ago

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Sandra Long San Diego, CA

4 years ago

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Inna Potapenko Circle Pines, MN

If I could always have Erich W-B as my service tech I would be extremely happy! He is amazing!! Answered questions that I would of thought to ask later after he left. Went into detail and made sure I understood it. Just amazing!! Can he always be my service guy!?!

4 years ago

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Kenneth Hampton Houston, TX

I want to celebrate Jacob for a tremendous job on completing an inspection at my home today. Often technicians will ask if you have any concerns out of habit, but Jacob listened, addressed and followed up on all my concerns today.

4 years ago

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Mike Baldi Canonsburg, PA

This is Mike B. The service technician, Don G, was courteous, professional and clearly communicated to me everything that was done during the visit. He offered to do additional services, and provided advice on pest control. He was very knowledgeable and helpful

4 years ago

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Amber Cook Port Saint Lucie, FL

Nicholas P was by far the most thorough technician to come to my house since I started service with Aptive. He was knowledgeable and addressed all my concerns while explaining what he was doing. Please find more like him. A+++++ Amber and David Cook

4 years ago

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Amy Sheridan Zeeland, MI

My technician is Kevin and he is just a joy! He communicates clearly before he arrives, when he arrives and after he leaves giving me a detailed description of what he did. I appreciate the level of customer service he provides!

4 years ago

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John Evans San Diego, CA

I have been an Aptive customer for a few years. Today’s visit was performed by Eric. He provided outstanding customer service today and was focused on performing a totally satisfied customer experience. I must say a job well done and a very satisfied customer. Thanks Eric

4 years ago

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Lisa Conforti Huntley, IL

My technician Steven did a fabulous job doing preventive maintenance and taking care of the webs inside my screened porch and around the doors and windows. He followed up with me before and after services were complete. His performance was outstanding, taking pride in his work and representing Aptive in a very favorable light.

4 years ago

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Yvette Agoura Hills, CA

Timothy M from Active completed service on my property on March 9, 2022. Timothy was punctual, professional, personable and polite. He was thorough in combating those pesky insects: Ants & Aedes Mosquitoes that have invaded SoCal in the last three years. A Big Shout-out to Timothy as an excellent technician.

4 years ago

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B Coleman CA

Mario from Aptive let us know what time he’d arrive via text. When he arrived he explained exactly what he was going to do and asked if we needed any additional attention. Mario was very courteous, professional and prompt. I will definitely recommend Aptive. Brad C.

4 years ago

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James Hansen Port Saint Lucie, FL

Nick P was great. Did everything he said he would and also did not leave my gate open when he left the property. In the past we have had some of your techs leave it open and the dogs got out. I would prefer Nick to be the one that does my property if possible. Thanks.

4 years ago

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Igor Miniailo Austin, TX

Doric S made a great service today for us, he usually makes advices and describes concerns when something concerning gets to his trained eye. Also, last year he helped me to deal with rodents, which was a real deal! Highly Recommended!

4 years ago

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Orchid M Danville, CA

I don’t usually leave reviews but Grant has gone above and beyond to provide service for our home in the Bay Area. He is very pleasant to talk to. Very personable and through. He always makes sure that we are satisfied with our service. When people care about their job and clients, it shows.

4 years ago

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Hanna Roman Queens, NY

I’ve been very pleased with my service from Aptive. Don G. is a wonderful technician. He was polite and respectful. He explained everything in detail and took time to listen to my concerns. I highly recommend Aptive and Don!

4 years ago

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Susie Brown Camarillo, CA

They address any issues & problems I’m having immediately & each representative I’ve talked to have been extremely kind & helpful in getting anything I’ve called about resolved quickly. They are a Spectacular Company to be doing Business with‼️

4 years ago

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Stephanie G Carmel, IN

Leslie M was my tech today and she was very polite, respectful of my home and did exactly what I asked. She went above and beyond by covering her wet shoes from the rain and leaving me with some traps for the spider my son saw in the basement. I hope we catch it!

4 years ago

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Christin Williford Clarksville, TN

Lionel did a fantastic job and was very detail oriented to ensure that I would continue to not have a pest issue in my home. We have used Aptive for the past 2 years. Spiders in my garage/windows are always my biggest concern and Lionel made sure to treat these areas with extra care. Thanks Lionel for listening and going above and beyond.

4 years ago

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Shawn Bohannan Seattle, WA

Brandon did a great job of servicing our home today and gave a great explanation of the condition or our home. Asked multiple times if there was anything he could address in regards to the services provided by Aptive. Brandon is a great asset to your team!

4 years ago

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Nancy Kussman Dayton, OH

Aptive was here today and tge service is excellent as always. I told him about mice. Immediately he set some traps and informed Me they will come back and remive the traps. No extra charge. Part of my quarterly payment. He was so helpful and nice. Thank you.

4 years ago

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Katie Tilley Dallas, TX

Service technician was great and accommodating. The scheduling dept, however, needs to do better at making and notating changes to appointments. On multiple occasions I have called to reschedule or request a certain time frame and that info never gets relayed to the service techs. It has happened on multiple occasions and the poor techs are left wasting their time.

4 years ago

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Jet Channelview, TX

Great service from Mohammed today! He serviced the discussed areas around the house and in the garage, treated the yard and flower beds for pests, took care of a wasps nest and even sent pics of specific areas with notes. Highly recommended! Thanks Mohammed!!

4 years ago

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Marc S. Abingdon, MD

The company is very efficient and flexible in setting and following up on appointments. Our recent service was provided by Timothy G and he did an excellent job treating all the areas of our home that we were concerned about,

4 years ago

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Nate Jones San Antonio, TX

The team at Aptive Environmental always do a great job! They call before they arrive, let you know when they are there and let you know what they did before they leave. Cory F came by again yesterday and he does an exceptional job. Takes his time and is respectuful of your home 10 out of 10!! I highly recommend Aptive Environmental!

4 years ago

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Deborah Johns Canonsburg, PA

I feel that I am good hands with your service. Jamie M gave detailed explanations of all the service that she was providing today. As a detailed person, that is SO important to me. Her professionalism and courtesy was very appreciated.

4 years ago

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John Hedges Cedar Park, TX

Joel S performed our quarterly treatment today and did a fantastic job. He was very courteous as well as highly attentive to areas of concern and applied all product in a thorough and consistent manner. Hope to get him again for future treatments.

4 years ago

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Edward St. Croix Deerfield Beach, FL

Alban was very explanation and conscientious in his service today. I explained the situation with ants and he applied a disciplined approach to dealing with the pests. On a scale of 1 to 10, I would rate Alban a 12. Interpersonal, articulate and customer satisfaction focused. Clone more techs like him.

4 years ago

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Naomi Y Haymarket, VA

Alexi, from Aptive, did a very thorough job going through the requested areas to look for any signs of pest issues. He took respectful care of my house as he performed the treatment. Alexi patiently listened to my concerns and addressed them with either information or with actual treatment. He is a true professional! ~ Naomi Y.

4 years ago

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Kenyana D. Mableton, GA

The technician was was professional and extremely thorough. He explained the process of treatment and helped me understand why he was applying the way he did. He expressed how much he loved his job and it showed through his work ethic.

4 years ago

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Joseph Edwards San Antonio, TX

My technician, Alex, was prompt, thorough and very professional. I truly believe that he is the finest service tech, of any type, that I have had in my home for many years. I hope that he is the same technician for any future service calls to my house. Joe E.

4 years ago

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Joanne Nicoletti Pittsburgh, PA

The technicians are great, especially the two gentlemen who were at my home this morning. Very attentive to my concerns and offered additional recommendations. I like the verbal report when they are finished. Also note I gave my new Discover card information with the last visit so it would be on file for automatic payment.

4 years ago

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Clarissa Garza

The young gentleman was very polite and thorough about what he was going to be doing today. When he left, he went over the payment process once again to assure that I understood. Thank you sir, for your outstanding workmanship!!

4 years ago

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Anna D. Smyrna, TN

My technician, Dylan, did a great job today. He was respectful of my home and property. Provided comprehensive service and explained everything he did and why. Also made some suggestions for dealing with issues relative to my property. He was friendly, polite and very knowledgeable. I was very impressed.

4 years ago

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Carson Greenhaw Aurora, CO

Avery, who services our home, is amazing! He always asks if there are any specific things he can help with and gets it done. They are a great company with a great product but it is the great people and how they treat you that puts it over the top!

4 years ago