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WhitePages.com

Is This Your Business?
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32 User Reviews

Author: Kalicia Bateman

LAST UPDATED: March 5th, 2022
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The Good

  • Search functions
White Pages has a solid basic people search function. Their tool was very easy-to-use and robust search tool that provided the following:
  • People Search, helping find a person's full name, address, and city.
  • A business search function, helping find the contact information for a business.
  • A reverse phone search that let's you find the phone number's carrier and city.
  • A reverse address search featuring all the contact names associated with a particular address.
White Pages also offers reverse phone search, business search and address search in addition to their basic search. Their pro edition offers more searches.
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The Bad

  • Outside agencies
  • Opting out
To get a background check on a person, the search engine directs to www.intstantcheckmate.com. In other words, they use outside agencies to support some of their services. To opt out of White Pages policy of disseminating information for advertising purposes is to must click on one of the third party services that they use, such as a do-not-call registry, to block your personal information for advertising purposes.
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The Bottom Line

If you are looking for a name, phone number, address, or other similar contact information for a person or business, we recommend White Pages for its basic search functionality and its mobile apps. We were concerned though about third party sharing and outsourcing information from other sites like www.instantcheckmate.com and Spokeo. This site, in some situations, reveals just how much personal information is shared across the information commerce industry.
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User Reviews

Star Rating

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2.4

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32 Reviews

Review Breakdown

5 grade

19%

4 grade

13%

3 grade

13%

2 grade

3%

1 grade

53%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Doug Eggerfs Wichita, KS

I had whitepages premium but cancelled in in September of 2018, and even my account showed cancelled. However they have billed me twice for $19.99 without my authorization, which was billed through the bank account i had when I was subscribed to premium. The reason I give a one star rating is that I have emailed with no response twice, and you cannot talk to a live person regarding your account. The sad thing about it is they charged me $19.99 which you would think I would have access to premium, but it shows that I haven't paid asking for payment to use premium.

7 years ago

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Cathy Lawson Lawton, OK

I was very disappointed in this site. I did find the person that I was looking for, but the info on them was nearly 5 years old. They didn't live at the address given, or have the phone number provided. I cancelled the same day, after accepting the $1 one day trial. Nothing like it used to be. And definitely not like it used to be when you could find people easily!!!

9 years ago

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Kenneth Okerlund Orem, UT

Can't get any information about numbers who are calling me through this site. They force me to pay for anything beyond "landline/cellular" and a rough area of where they are calling from which is easy to find out anyway based on the area code. I refuse to create an account to view public information especially because everyone I know who has made an account with them regretted it after the first month due to cancellation issues.

9 years ago

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Lisa Brunner Grandview, MO

This site is a total scam. I paid for a one month membership, cancelled, was charged the following month, cancelled, then charged a third time. Since I'd already been charged, I tried to get a report on myself out of curiosity. In order to get the report, the only option that came up was to pay for the report, even though I had a premium membership. This site will take you down a rabbit hole, then when you finally think you get what you paid for, they'll try to squeeze more money out of you. Do not use this site.

10 years ago

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Jen Baker Castalia, NC

My information is all mixed up with other people who share my name. One of them has apparently gotten arrested frequently. 26 arrests and citations show up under my search. There is no way for me to fix this. I can ask to have my information removed, but to do that I have to create an account with them (ie, give them more information!) Terrible violation of privacy!

10 years ago

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James Dickson Miami Beach, FL

I didn't like the way they tricked me into going with their search. I was VERY reluctant, after reading several bad reviews about other companies, but their pitch for a FREE search got me. However, it was NOT free! I hate companies (or anyone) using dishonesty to manipulate; - once they've shown they are willing to operate without integrity, it's OVER for me! Why can't they be HONEST???

10 years ago

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Demetrios Papadopoulos Cleveland, OH

I was using WhitePages.com to try to sort out identity confusion with my wife's medical records. I decided to search my wife's name and found a candidate. Then I checked my wife's profile. There were incorrect places of residence and incorrect family members in her profile. How can WhitePages boast they are providing good data?

8 years ago

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W. H. Williams Manassas, VA

I paid for my information to only find that someone else has my exact name with a criminal record spanning since the 90's. For some unknown reason, white pages has yet to remove it from my profile, despite us both having different middle names, ages, and families.

8 years ago Edited September 14, 2021

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Don Craig Easley, SC

Tried to use the five day trial for $1 fee. When I attempted to use the system I had to select a plan which as a minimum was $4.99. Tried to contact someone at White Pages unsuccessful! Sent message to cancel and refund both my $1 and $4.99. Have not heard back from them.

8 years ago

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cm Charlottesville, VA

They are horrible. I keep trying to opt out and they keep sending me these emails saying I am opted out. BUT I AM NOT. I keep sending screen shots showing my still there profile. Then, the woman from White Pages just keeps sending me and email on how to opt out. They are awful.

8 years ago

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Margi Burtin Eldon, MO

Don't sign up for this service unless you need it forever. I cancelled it and was still billed for two months with the excuse that I didn't cancel soon enough. It's a rip-off. What's more the info I wanted was not accurate.

9 years ago

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Ronald L Wise Prescott, AZ

I can't even figure out how to use this. I can't ask for help because I can't even find my serial #. I made a mistake ordering this. I am way too old. All I wanted to do was recover some deleted direct messages from Twitter. If I could get a refund, I would take it.

9 years ago

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Patricia Baumann Saint George, UT

Total Scam - there is nothing free about this site. You can no longer get a quick, free phone number or address on this site like you used to. You are forced to use "premium" and pay a fee, even for your OWN address, landline, or publicly listed phone number. This company should be sued for false advertising and the owner should be arrested.

9 years ago

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Bill Brunson Stevensville, MT

All the phone numbers given were worthless. Not 1 of them was a good number for anyone. I called no less 70 phone numbers White Pages came up with and not 1 was a good number for anyone. DON'T WASTE A DIME ON THIS SIGHT.

8 years ago

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Rob Kidney San Diego, CA

they lure you in with low price once you have paid their are extra charges for items that wer not on the initial they listed only a few of my relatives 905 I never knew

10 years ago

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Richard Brandes Clinton, TN

Don't get sucked in! Everything besides the persons name comes at an extra price. This is a scam!

6 years ago

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patricia Ashland, OR

Waste of money. There was no information that was recent enough to be of help.

7 years ago

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