SearchBug

Name: SearchBug
Rating: 3.9

3.9

star star star star star_border

12 User Reviews

3.9

star star star star star_border

12 User Reviews

The Good

The Bad

Bottom Line

Reviews

Write a Review

Author: Kalicia Bateman

LAST UPDATED: April 12th, 2022

SearchBug makes it easy to clean, verify, or append customer contact data. Offering users access to search tools with clear pricing, estimates for batch process, and developers API's. There are no setup fees, no contracts, and no monthly minimums. SearchBug offers pay as you go pricing or prepaid accounts for uninterrupted use. Simply visit the order page, enter quantities, get an estimate, upload files, and get notified when results are ready.

Top Ranked Companies

WhitePages.com

2.4

star star star_half star_border star_border

(32)

View Profile View Profile

Spokeo

3.4

star star star star_half star_border

(6)

View Profile Visit Site View Profile

Inteligator

0.0

star_border star_border star_border star_border star_border

(0)

View Profile View Profile

thumb_up

The Good

Search features
Payment options
No contract

We like the many search features SearchBug offers. They have unique search functions to help a large range of people. These features include background checks, SSN verifications, driver's license search, and even an "Hire an Investigator" option. Its search features are vast and provide help to many different types of customers. Individuals and companies use SearchBug.com for its services. Searchbug.com offers 3 basic monthly payment options. They also offer a "pay as you go" feature where you can load up to $1,000 on your account and use it for searches and other pay per reports like criminal records and marriage and divorce records. At SearchBug.com you aren't locked into a contract and can cancel at anytime. For example, if you did the pre-loaded option, you will be refunded the amount that is left in your account. Also, their privacy policy seemed one of the better ones in the industry.

thumb_down

The Bad

Site navigation

While they have many search option functions, their site is a little confusing to navigate. It could be a little more streamlined to find all of their service features. SearchBug.com could benefit from a website re-design. Also, with any people search site, if you don't have exact names, location, etc. finding a person may be more difficult than expected. Make sure you have all your information before you set out to search.

gavel

The Bottom Line

We recommend using SearchBug.com for your people search needs. They are a reliable company with a variety of service features. Their A- BBB rating contributes to their good standing as a company. Their customer service seems efficient and is willing to answer questions regarding their services. We feel confident that your people search needs would be met with SearchBug.com

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

3.9

star star star star star_border

12 Reviews

Review Breakdown

5 grade

67%

4 grade

3 grade

2 grade

1 grade

25%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border

cancel

star star star star star

Tatyana Collins Atlanta, GA

What I liked about this company was that they were always ready to help. Explained and made everything very easy to navigate through their website. Customer service was very patient and resourceful. What I thought would be a big problem they made very small and to the point and i love that... Thank you for your services search bug!!!

4 years ago

Reply from SearchBug

It's our pleasure Tatyana! We appreciate your kind words and feedback.

Mar. 9th, 2022

star star star star star

cassishea Atlanta, GA

My experience with searchbug has been exceptional. Justin has been my rep for years and his experience, expert care, knowledge above all has made my experience wonderful. Thank you for all that you all do with your prompt responses and being in place to service my business thank you for everything.

4 years ago

Reply from SearchBug

Thank you very much Cassi! We look forward to continuing to work together for years to come. All the best to you!

Jan. 24th, 2022

star star star star star

Arnkatz Solana Beach, CA

I've been looking for an easier, automated way to obtain phone numbers for real estate property owners and finally found the searchbug batch tool. This tool saves me dozens of hours a week by automating what I was doing manually. Great date, great pricing, and it's easy to use!

8 years ago

star star star star star

Jay Michelle

We use their batch append tool and it worked great. I had one question about how to do something and customer service picked up the phone quickly and answered my question. I would use their service again and recommend it to anyone that needs to clean up customer lists.

9 years ago

star star star star star

Jean Leufkens Tomkins Cove, NY

Searchbug returned accurate and timely results to include friendly, supportive and professional services over the phone. They provided their private investigator report on the date promised and offer fair and reasonable rates. Highly recommended.

12 years ago

star star star star star

Matthew Ogden Los Angeles, CA

Customer service is great but I do think that the limitations of what can be achieved through certain levels of membership is not well defined

4 years ago

Reply from SearchBug

We appreciate your feedback, Matthew. Searchbug is always looking to improve the user experience and feedback like this is invaluable to us. There are more changes coming to the site in the near future that will hopefully help address your concern.

All the best,
Searchbug

Apr. 12th, 2022

star star star star star

Stephanie Marion, OH

Very impressed with the information I obtained and the accuracy of the reports Very helpful customer service team!

5 years ago

Reply from SearchBug

Thank you Stephanie, we very much appreciate your kind words!

Jan. 24th, 2022

star star star star star

Terry Penn Maitland, FL

the work fast get the answers you want job well done why use anyone else love search bug!!!!

8 years ago