NOLO

Author: Kaitlyn Short

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The Good

• Transparency

While the information forms are free, the downloaded forms and programs vary in price. When a form is selected, the price is clearly marked, protecting customers from hidden fees or costs.

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The Bad

• No phone number

Search as I might, a phone number wasn't discovered. The contact page first takes visitors of the site to a long list of potential problems with provided answers. If the question wasn't answered in the self-help section, a form is provided. After filling out the form, an email is sent to the company. The query should be answered within one business day. It is always interesting when a company hides their phone number.

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The Bottom Line

Nolo has a solid background, and has the Google seal of approval. Aside from the lack of easily finding a phone number to contact, this company appears to be a good choice. When needing a lawyer's advice, a new business form or help with a landlord/tenant situation, Nolo has you covered.