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LegalShield

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5.6

Overall Score

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Ellen Stewart Fort Lauderdale, FL

I would recommend legal shield to everyone I know. This service is worth having. I can't believe how helpful is has been and continue to be.

11 years ago

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Steve Warren, OH

My legalshield attorney saved me $3000 by winning my legal case. Only cost me $17 a month to have such great representation.

11 years ago

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Kiattisak Lohachareonvanich Fort Walton Beach, FL

LegalShield had save me thousands of dollars in the past 9 years. My family will never be without this great service. Thanks to LegalShield.

11 years ago

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Jennie Johnson Richmond, VA

Legal Advice and Identity Theft protection that is well worth the money. In fact, the charge is minimal for the service obtained. Try it! It works.

11 years ago

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DERWARD ROLLISON Colonial Heights, VA

Love the service user it many times, saves me at least 10,000.00 in fees over time. Nice to have someone watch your back, thanks again

11 years ago

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jeanette lewis Belleville, IL

My husband had is identity stolen from a family member, that they bought a car under his name. All we want and need is the info where they got the vehicle and have it off his credit or do anything and they refuse to help us at all

4 years ago

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Reply from LegalShield

Jeanette, thank you for your feedback. We're disappointed to hear that you feel our services did not meet your needs. We want every member to have a positive experience, even in those times when there may not be a legal solution available for the situation. Understanding the full benefits of your LegalShield Membership is important. For specific questions about your membership benefits, you can contact our Member Services Team at (800)-654-7757 between 7-7 CST Monday-Friday, or by email at memberservices@legalshieldcorp.com, and a team member would be happy to provide all those details for you.

Mar. 7th, 2022

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rebecca Bolds Rancho Cordova, CA

I don't know what's going on with this place but it's not good. The attorneys have taken their anger out on the clients. I have been told to shut up and hung up on. I been with them since the 90's and I never had the problems I have had recently.

4 years ago

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Reply from LegalShield

Rebecca, thank you for bringing this to our attention. We apologize; that is never an experience we want our members to have. Our team would like the opportunity to research this matter further and provide you with the support you need. To do so, we need a bit more info. Please contact our Member Service Team at (800)-654-7757 between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. We hope you’ll give us another chance to show you the service we’re truly capable of providing. Thank you.

Mar. 15th, 2022

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Delbert May Phoenix, AZ

Customer Service is poor when attempting to get an account reinstated. They have a metrics on reinstating an account within 24 to 48 hours. It is now well past 72 hours in resolving this issue. At this point in time I give them 2 thumbs down and would suggest you seek guidance elsewhere for legal services.

5 years ago

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Reply from LegalShield

Delbert, thank you for your feedback. We want to provide some clarification; our standard membership reinstatement process takes up to 48 hours. However, this process can be delayed for issues with the information provided on the membership applications, billing info, or independent associate info if the membership was sold through our Network Division. We have systems and resources in place for members to notify us if they have questions or are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our Member Services Team at (800)-654-7757 between 7-7 CST Monday-Friday, where a team member would be happy to provide support.

Mar. 16th, 2022

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Gail Ramoska Toronto, ON

You get what you pay for! I have waited 2 days for these individuals to call me back. They state 24-48 hours to return a call and yet it's day three now and I have heard nothing from these people. Will call my family lawyer and get free advice.

5 years ago Edited March 17, 2022

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Reply from LegalShield

Gail, thank you for the feedback. That is never an experience that we want our members to have; we apologize. We appreciate you taking the time to share your experience as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our Member Services Team at (800)-654-7757 between 7-7 CST Monday-Friday, where a team member would be happy to provide support.

Mar. 16th, 2022

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Lou Tufillaro IV Raleigh, NC

This service was a waste of my time and money. The attorney they assigned to me did not make any attempt to contact me, and I had to chase him down for almost 2 months. When I did get through, I was told by his partner that he was too busy. Huge waste of time. I'm in a worse position now that I was before I put my trust in LegalShield.

6 years ago

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T.M. Cincinnati, OH

Follow through with what they claim. Saved me a boat load of money over legal concerns. I feel at peace.

10 years ago

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Shawn Johnson Naperville, IL

I have saved thousands of dollars and avoided a horrific identity theft situation! Thanks LegalShield!

11 years ago

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Herman Davis Beaumont, TX

Legal Shield the company is fine, but the business concept separates family. My family member spends too much time doing the business and less time with extended family. Worry less live more.

11 years ago

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Gene Portland, OR

Unbelievable company! Really has my back! Used them several times and saved a lot of money. Didn't get a bill!

11 years ago

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George Little Buena Park, CA

That's an opinion that's it's a pyramid scheme. No scheme at all. I have seen the $$ in Legal Shield.

11 years ago

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larry A. Orlando, FL

Terrible customer service, horrible service and sub par attorneys who do nothing but refer you to a real lawyer where you have to pay full price regardless of their empty promises. AVOID AT ALL COSTS

5 years ago

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Reply from LegalShield

Larry, thank you for the feedback. That is never an experience that we want our members to have; we apologize. We appreciate you taking the time to share your experience as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our Member Services Team at (800)-654-7757 between 7-7 CST Monday-Friday, where a team member would be happy to provide support.

Mar. 16th, 2022

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Noras Toronto, ON

I closed my account more than two months ago and are still taking money. Please note, I did not benefit from them with anything during my subscription period .. The worst service ever

6 years ago

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Carlos Miami, FL

It is an unique service that everyone needs. Legal shield has saved me close to $10,000. Thank you Legalshield!

11 years ago

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Steve Kelley Barberton, OH

I love LegalShield they have save me a lot of money and given me a lot of advice.

11 years ago

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Debbie Longview, TX

I have had their service / protection since 1995 (20 years), and I would not be with out it!

11 years ago

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Sheri Wiggins Upper Marlboro, MD

Appreciate the knowledge and prompt responses from the Legalshield attorneys and customer service representatives.

5 years ago

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Reply from LegalShield

Sheri, thank you for taking the time to share your experience with us! We are delighted to hear that you are finding value in your LegalShield Membership and that our team was able to provide you with the support you needed with your legal matter. Thank you for choosing LegalShield!

Mar. 10th, 2022

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Rishard Krehe Orlando, FL

Poor service, low grade attorneys that couldn’t make it in a court room, poor customer service and horrible supervisors. It’s a legal scam and a ripoff

5 years ago

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Reply from LegalShield

Thank you for the feedback. That is never an experience that we want our members to have; we apologize. We appreciate you taking the time to share your experience as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact our Member Services Team at (800)-654-7757 between 7-7 CST Monday-Friday, where a team member would be happy to provide support.

Mar. 16th, 2022

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Raven Brodsky New York, NY

They were only ever asked for help once in the years I paid for this service. It is just not needed often enough to matter for me.

5 years ago

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Reply from LegalShield

Thank you for your feedback. We're disappointed to hear that you feel our services did not meet your needs. If you need legal help in the future, we hope you consider LegalShield.

Mar. 16th, 2022

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Jacobk Miami, FL

Didn't meet my expectations! Had to close the account and stop subscription. Basically it;s not what they claim

6 years ago

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Noras Ha Toronto, ON

Just thieves, I closed my account more than two months ago and are still taking money from me. Knowing I called them more than once I don't know why this theft

6 years ago

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Marc Constantino TX

Excellent service! Attorneys have been very knowledgeable and very fast to respond.

11 years ago

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Fred Bailey Lincoln, NE

I can call my attorney without having to check the balance in my bank account

11 years ago

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New Videos Miami, FL

Not happy with the service Every time I call to cancel they either hang up or transfer and when I finally fins someone to cancel I got charged again

4 years ago

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Reply from LegalShield

Hello, we are sorry to hear that you are choosing to lose your affordable legal services. All cancellation requests must be provided in writing. The easiest way to do so is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. The cancelation process can take up to 15-60 days. If you have further questions or would like to speak to someone directly on this matter, please contact us at (844)-714-8494 between 7-7 CST Monday-Friday and a member of our team will be happy to assist you.

Mar. 3rd, 2022

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Jane youtuber St. Catharines, ON

The Legal Shield is very difficult to cancel. Even after the membership was cancelled, you still have to pay, no refund at all. Bad experience!

4 years ago

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Reply from LegalShield

Jane, thank you for your feedback. We are sorry to hear that you are choosing to lose your affordable legal services. All cancellation requests must be provided in writing. The easiest way to do so is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. All cancelations are processed, and refunds are reviewed by management. This process can take up to 15-60 days. If you have further questions or would like to speak to someone directly on this matter, please contact our Member Service Team at (800)-654-7757 between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you.

Mar. 7th, 2022

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Dave Haus Aurora, CO

Simply the best!

11 years ago

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Mike Charlotte, NC

Membership is inexpensive. The legal advise so far has been exceptional

11 years ago

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Aaron Martinez-Campos Denver, CO

Ive used them for business mostly and its been really helpful.

11 years ago

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Dave Haus Aurora, CO

Simply the very best!

11 years ago

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Eddie Bails Simpsonville, SC

I love Legal Shield. I have had and used the membership for 13 years and It has saved me thousands of dollars. I would never be without the membership. One particular time I was rushing my brother to the hospital because he couldn't breathe. He was having an allergic reaction. On the way I was pulled over. I convinced the officer to follow me to the emergency room and he still gave me a traffic ticket for 100mph in a 50. A Legal Shield attorney showed up and represented me and the case was dismissed, saving me $600 in fines, 11 points, a suspension and I could have faced 30 days in jail.

11 years ago

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Terrell Winn Bradenton, FL

You guys suck. You keep taking my money even though I have send countless email requesting to please discontinue my subscription.

11 years ago

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Bridgette Mitchell Little Rock, AR

I was a member over 5years. Every situation I had LegalShield could never find an attorney. Worst money ever spent!

7 years ago

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Kristina Denver, CO

I had a very bad experince with LegalShield that cost me a lot of time and money at a crucial time in a case.

11 years ago

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Brandon Adams Las Vegas, NV

Horrible customer service and very bias attorneys.

7 years ago

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Greg Carson, CA

It is a pyramid scheme....

11 years ago