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Direct Incorporation

Is This Your Business?
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4.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 29th, 2020

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The Good

  • Pricing
  • No Hidden Fees
  • Customer Service

The prices are clearly marked for each provided service, and state fees are tacked on before checkout. The state fee charge is mentioned clearly on the website, but the fee varies from state to state.

There doesn't appear to be any hidden fees; everything is clearly displayed.

Orders can be called in to a qualified customer support operator. They are on hand during business hours to answer any question a potential buyer may have. A Customer Service Rep can be reached at 877-281-6496, Monday through Friday, from 9am until 6pm, Eastern Standard Time.

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The Bad

  • No Email Contact

They have a toll free number that customers can call for help but there doesn't seem to be a method to contact via email. For those who would prefer to communicate via the Internet, this is a huge miss.

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The Bottom Line

Direct Incorporation has provided solid work experience for over 12 years, and has experienced customer support teams standing by to take your order, or to answer any questions. In addition to all prices clearly advertised, Direct Incorporation seems to be at the top of their game.
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Star Rating

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3.4

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18 Reviews

Review Breakdown

5 grade

56%

4 grade

6%

3 grade

0%

2 grade

0%

1 grade

39%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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