FaxZero
Is This Your Business?2.7
2.7
Author: Jenna Vasquez
LAST UPDATED: May 17th, 2021
Top Ranked Companies
The Good
- Accessibility
- Support
Accessibility
Essentially, this is just a web-based app. Therefore, the site is extremely accessible. You don't need to worry about logging in, remembering an account number, or your billing information if you are using the free version. We also like the price. You can't beat free. You can send up to five faxes per day with this great website, including three pages plus the cover page. If you want to use the paid version, you can send faxes that are up to 25 pages.Support
For being a free product, we really felt like the FAQ was pretty useful. This part of the website answered all of our questions about sending a fax, the confirmation code for when our fax was received, and more. If your fax doesn't send for any reason, the system will try up to five times to deliver the document before giving up. When your fax does not get delivered, you will get a confirmation email so that you can try again. One neat feature that we noticed with FaxZero was the ability to fax your Senator or Congressperson on the website.The Bad
- Uncertain security
- FaxZero branding
- Bare bones features
Uncertain Security
We had some questions about fax security with FaxZero. Generally, there isn't an account creation mechanism. If you send your fax, there isn't necessarily a storage space for it. That made us wonder about the security of your faxes. While faxes send securely with this device there isn't a login window or account creation portal to make sure that your faxes stay private. If you leave your browser open, a web user can generally see the content of the message that you send over fax, but not the documents.FaxZero Branding
We did have some issues with FaxZero and their branding approach. If you use the free version, you cover letter will have the FaxZero logo on top of it. While we appreciate the free cover letter that does not count against your total number of pages, this can get annoying if you want a clutter-free cover sheet for your fax.Bare Bones Features
While a free fax service is great, there were some bare bones essentials that we needed with this fax service, such as:- The ability to send fax broadcasts to multiple recipients.
- An easy file uploading process.
- Fax management resources so that you can manage your previously sent faxes.
The Bottom Line
Was this content helpful?
Yes
No
Dave Foster Allendale, MI
Needed to send a one page FAX plus a cover sheet. Even though 3 pages or less are free they required a credit card number. A two page FAX was set up, but before it was sent there were two $1.00 charges to our credit card company and they (our credit card company) shut it down, we were able to get our card opened up that day but the next day three more $1.00 charges again. Our card was closed by our credit card company because of concerns over fraudulent behavior and a new one must be sent out. I am not happy at all. We ended up sending the 2 page FAX for free with another service that did not require our credit card number.
5 years ago
That Guy Yus The Bronx, NY
The website only allows me to send 3 pages maximum whether I pay $1.99 or not. I thought I could pay the 1.99 and it would send me to another page where I can send more pages. But turns out that's not the case.
While I was typing the above, I got an email from Fax Zero saying that even though I sent three seperate faxes with three pages each, I went over the page number limit and have to pay them in order for the fax to be sent. Screw that. I'm going next door and using my neighbor's fax machine.
5 years ago
S Perry Minneapolis, MN
Testing services to act as a backup for our law firm, we tried the service. We sent a test fax to our own machine. Some 40 minutes after submitting and confirming the test fax, we received "confirmation" email stating the fax had been sent successfully. No fax was received. We tested our machine using another service and found all was working well.
FaxZero A true zero. Do not bother with it.
8 years ago
Carl D. Goldin Benson, AZ
Faxzero used to provide a decent service. But, for the last several months, faxes to congress are not going through. When I reported the problem to Faxzero, their incompetent, rude "support" person (who goes by the name of Connie), kept insisting the fault lies with my computer (singular) --- even though I provided documentation that it occurs with six different computers, five different browsers, five different operating systems, different routers and different ISPs. I've switched to another service permanently. I suggest you do the same.
8 years ago
Connie Jacksonville, FL
You can send 3 pages free. They "say" you can send up to 25 pages for $1.99. I sent 14 pages, not including the cover letter, paid my $1.99 then get an email stating the fax failed because I had too many pages??
6 years ago
