Zoosk
1.4
3.0
Overall Score
Luigi
I have used other online dating sites such as Match.com and eHarmony in the past. They both provide good customer service in my opinion. Then I heard about Zoosk via email. What an absolutely horrible experience from an organizational and customer service perspective. It’s generous even giving Zoosk one star out of five. Buyers beware. They are a nightmare to deal with.
I purchased a 6-month subscription around mid 2018. Just before my expiry in December 2018, Zoosk sent me an email offering me 25% if I renew. Along with the email, and just after my subscription expired, I also received notifications that people on Zoosk had sent me messages. So I bit and renewed again. Only to discover that I was charged the full amount for 6-months and the messages from these so called “people” appeared computer-generated?
So I attempted to contact Zoosk on both the non-discounted price and the assumingly fake profiles out there. They informed me that I needed to pay by credit card (which I did via PayPal) and gave no answer to the seemingly “computer-generated” email messages received from potentially fake profiles. I then contacted PayPal to at least recover the 25% off ($19) --- which they did.
About a week later, Zoosk emails me informing me that my subscription was cancelled, yet I paid for 6-months? So I called them. Zero help and wouldn’t even allow me to speak to a supervisor. Exact words from the customer service agent were: “I spoke to them and they do not want to speak to you. Your account has been blocked as it is our company policy to close an account when a dispute is raised via a 3rd party.” I then inquired that when I get my full refund via PayPal (for obvious reasons), what would stop me from re-joining Zoosk (just to see what he would say)? To which the agent responded, “Sir, you have every right to attempt to re-join, but there is no guarantee that our system will not pick it up and block you.”
I’ll end by saying I simply wanted to be treated like a customer who has genuine concerns and honest questions. Why they chose to skate around the “real truth” and force me to gain mediation via PayPal is mind-boggling? Save you money folks and happy searching.
7 years ago
BILL Barnstead, NH
I have tried most other dating sites and came over to Zoosk hoping for a better experience.
Like all dating sites, IMO women are looking for someone who does not exist and men don't want to "settle" so it is a swipe left and right experience with no communication.
Zoosk force feeds views between folks who search and I believe that they fake match people trying to force communication.
I receive views that are the same people every day, often for weeks on end. Trying to communicate to those people they say that they did not view me and are not interested and low and behold, they show up as viewing me the next day.
When they show a "smartpick" you can click on that profile and it takes you to other profiles but never that profile.
Once a profile is on the site, it stays there and one woman I know said that she quit Zoosk two years ago and has found a new husband when I told her that I saw her on the site.
It seems as if Zoosk is run by an algorithm and that humans do not exist as they never answer emails.
As an experiment, I clicked the heart on every single profile on daily matches, got 7 views and not one person commented back. I believe Zoosk is a scam.
8 years ago
Dylan Findlay South Jordan, UT
Zoosk is a great dating website to meet people...But you can only communicate with paying customers unless one of you has a premium account. Too many people on here who don't have a subscription so you're basically just looking around.
8 years ago
Theresa Lopez Nanuet, NY
Zoosk uses every and any attempt at taking your money from the minute you sign up.
You will first get a fake message from a random person, who you'll never hear back from.
Even if you decide to waste money on a paid subscription, Zoosk falsely advertises as there is No way to be able to view other members' facebook or other 'supposedly linked accounts'. The only way you can talk to others, is if they are also paying customers. This greatly decreases the odds if you like someone who was smart enough not to waste their money. There is absolutely no way to contact them. Save hiring a private detective, which would be creepy.
Zoosk does not ever delete older profiles, which makes things worse. Even if you live right outside NYC, and do not want to bother with an extra or a commute for dating, you will find there is only a tiny selection available at all in your area. Most of the results that show will be inactive accounts, prostitutes, and in some cases high school kids. It really is a waste of money, Zoosk will attempt to trap you into renewing your subscription unless you really do your homework to locate customer service and threaten lawyers.
The sad thing is, Zoosk is supposedly better and is than many other sites such as match.com.
If there was an option in which ALL members could be reachable until the said members decided to cancel and remove their profiles from view, it would truly make for a more marketable commodity. Yet seeing how Zoosk wants money at every corner, it will remain impossible to contact the woman you thought beautiful, unless you want to really be creepy and hire a private investigator. This leaves members feeling disillusioned and distrustful of the entire online dating services and sites, and more apt to stay single and go it alone.
8 years ago
Don U Los Angeles, CA
After looking all over the Zoosk website I couldn’t find out what it actually cost for a subscription. I had to read and familiarize myself with all kinds of stuff regarding their site and how they do things, but nothing that told me “how much”. This type of concealing behavior, combined with a little too familiar and friendly tone, all while being pushy toward my actually becoming a member, is not something I want to take from a salesperson or a website. It can border on coming off as sociopathic. I decided they were impressing me quite the wrong way, and from a little I read about them from forums that look at dating services, I believe it would only get worse the more I got to know them and who they were. So, I’ve decided to skip them all together band to advise all others when reading their deceptive website: “Caveat Lector"
8 years ago
douglas lodge Allentown, PA
Was a paid subscriber for 2 years and in that time only got to meet 2 woman, one that I had contacted and one who initially contacted me. needless to say neither worked out. I had a very nice honest and professional profile with current pics and had sent messages to a few hundred woman telling them that I liked their profile and was interested in chatting and if both parties felt mutual then meet them. Not one reply only much younger woman were interested. I am 54 and not in the least interested in a 20 year old. I have also been on other dating sites and know how to spot the fake profiles and sent Zoosk messages about this and proof of fake profiles, telling the to do a photo search on one of the sites that show known scammers and you would see the exact same photo on their site as in the fake zoos profile. needless to say nothing was done, I also noticed a few potential profiles that I was interested in and had even tried to contact but in my 2 years have never seen them online, many old profiles and maybe fake to get you interested in a subscription. I know that I myself would not pay for a subscription and never be online, something fishy on that on. I also had the site crash on my Mac computer and the only thing that i had got and saw when i logged in was a flashing heart, had contacted zoosk support before 5pm, no hours after that and was told to change my browser, sounds funny that it had worked a few weeks prior to that with no issues and with me not doing any updates at all. customer service is next to non existent and i had to use a cancel wizard to cancel my subscription. I still have my profile listed as i now keep getting email from them telling me someone has sent me a message, more then 15 of them in approx a month never got even half that in the 2 years that i was a member, sounds funny to me. I also thought that my profile should not be listed as i am no longer a member of this site. total scam if you ask me and the government should crack down on these rip off sites and close the bad ones down buyer beware
8 years ago
Ken Wilson
At the Consumers Affairs website, Zoosk gets one 1 star out of 5 - people are very unhappy with their experience at Zoosk.
Bad enough that the site doesn't work properly, let's scammers post there, contains ancient, out-of-date and non-members profiles, sends false positive results and wants you to PAY for any number of services that should be included (like at other dating sites)....the worst thing is their 'Auto Renew' policy. THEY DO NOT WARN YOU when it's time to renew and that they are going to do it. You find out after the fact and they REFUSE to give a refund! This is the business model of Fraud and Scam businesses. Ya, sure they put that condition in the fine print when you sign-up, but they know that most people will forget, and they are literally BANKING on that, so they don't warn you ahead of time. They just take your money.
8 years ago
JOHN Aslan
I was charged twice in 4 days apart,Coin payments .Payment ! was for 180 coins I spent or wasted 30 and did not get Even a reply message.Four days later I made another coin payment 30 coins and a second payment was deducted from my direct debit account. have got nowhere or reply or help typing as to why can a debit charge for another180coins be taken This more than proves zoost cant be trusted with the power of card details.
9 years ago
Gareth
Most of its fake, people have to pass your profile to browse. The app then alerts you that someone has viewed your profile, nope they just skipped by. So it can make a frequent browser look like they are interested by it saying they've viewed your profile 25 times in one day. Contact them and you can get a very abrupt reply.
Another fake feature is the 'someone wants to meet you'. Wow really? They never viewed my profile, they never chatted, best of all they never knew I existed.
Unfortunately you have to pay a lot of money to find out what a scam this site is. Don't waste your cash, use a free site.
9 years ago
William R. Schlecht
Carousel doesn't allow user to Like someone after you have clicked on finding more about them. I then paid $20 (minimum amount) for "coins" to "unlock" carousel. I assumed this would allow this to fix this shortcoming. No fix. You click and this causes the person you are interested to vanish. No moniker. No search for monikers like match.com. Waste of money.
The other match method provided is by way of unique matches where you CAN pull up info without losing out on the ability to communicate with the person. However, over time, out of 17-20 matches, 15-20 of them are the SAME matches.
9 years ago
Lawrence Howell Seattle, WA
The absolute worst of the many online dating services.I signed up after spotting, during their free trial, someone of interest in a nearby city because I had to join to email this person.
Once they had my money (almost $80), that person in the nearby city did not appear anymore. They said that they couldn't control that. It was blatant misrepresentation and criminal deceit. Within the hour, I complained about the lies and got only response that I could cancel my account, but no refund.
Since I was trapped I decided to see if the service had any merits, but the website is useless. Searches ignore the settings preferences that I set. There is no way to keep a list of any profile of interest except by actually contacting that person instantly. A simple way of being able to save profiles without contact is a no-brainer in my opinion.
They have some sort of carousel BS that helps them match you. It is a farce. I received plenty of contacts from interested women, but even if I have deleted them they continue to appear in my contacted folder. They are immune from the law being based in Canada.
I am going to spend every chance I get reporting and warning people about Zoosk. I have belonged to other services. This is the worst.
Way past bordering on criminal misrepresentation.BEWARE
I liked: Very little.
I didn't like: Automatic billing of cc no refund on day 1 of service complaint. Plus I am confident that they sold my phone number and who knows what other data to telemarketers.
9 years ago
ContactZoosk
A way to get instant response from ZOOSK customer support!
Signed up for free account. Discovered I was getting way to many emails a day, pushing me to pay money, pay money, pay money. I tried to stop the emails by using the unsubscribe listed at end of incoming emails. Nothing worked. I started looking for contact info on site. Nada. Finally I searched online for contact info to remove my account. Couldn't locate anyway to contact the people who run this site. Saw lots of complaints about this dating service. Thought thank goodness I didn't give them my cc info. This could have been so much worse. Still I was annoyed that I couldn't get anyone to remove my profile nor was there an easy to remove profile button anywhere to be found nor get anyone to even acknowledge me.
So I figured I could at least have some free fun marketing of my annoyance. I was laughing creating this fictitional person. I changed my name on the site to "SiteEatsManure". The in my story 'about me' I listed my travails in trying to get removed. In the 'ideal first date' I wrote :'sitting in courtroom as judge handed down millions in awards for damages in the class action suit brought against Zoosk for being unable and totally unwilling to stop the harassment'.
I then posted my favorite picture of Sophia Loren. Complete with subtitle including her name and the credits to Getty Library.
To my total amazement within 30 minutes site came back approving my new online datesite name. My roommate who had listened to me complain and my resulting writeup about the problem thought my solution hysterical. I figured one might as well have fun. I never expected to get any response other than from more men I would never consider dating. Low and behold within a couple hours my sitename was disapproved. The following morning there were emails stating that "your updates were declined for not following Zoosk's guidelines"
really!!! I cannot imagine why not. LMAO.
Finally I got another email from Zoosk, low and behold a customer support person actually wrote back! (A HUMAN FINALLY CONTACTED ME VIA EMAIL!) which read we have removed your profile as requested!
Hummmmm. I HAD NO WAY TO CONTACT ANYONE TO REQUEST THE REMOVAL OF MY NON-ACCOUNT! The entire funny (ok obnoxious) skit was manufactured to make it possible to laugh over these clowns. I wasn't expecting to actually be able to get the attention of anyone at the site! Much less have a customer support person contact me via email.
At any rate. For those of you who haven't been able to get a word in edgewise nor even a contact link to a company that refuses any sort of email contact, try the way I did. At least creative answers to dating questions apparently gets their attention.
Who the heck thinks up a paid dating site that disables any sort of email contact with any sort of customer support? I guess they are losing money and cannot afford customer support. Plus the suggested dates were disasters or many 'suggested' pics of same very attractive men from other sites using same pictures of men doing things I said I enjoyed! What rubbish! They are clearly marketing ads, not real life men searching for a partner and friend in life. Hey maybe they will use my pic of Sophia Loren as bait for the men!!!
9 years ago
Sherry Pendleton Kansas City, MO
Your such thief's! Your " buying coins option" is proof that what your company offers and what you really get are completely fake!
Your company really messed up when you took photos from my FaceBook page and posted photos of a 15 yr. old girl without permission! What were you thinking?! Seemed your company was attempting to attract pedifiles.
Surely you did not mistake a 15 year old girl with a 59 year old woman!?
That particular little girl's daddy is a homicide detective, he is my son in law. And feels the internet is an aweful tool for children. I used to argue with him about it, but he proved me wrong.
I am extremely careful with the internet now, your company made me aware how easy one little piece of information can really real havoc on a person.
PEOPLE-be careful, very careful!
10 years ago
Mark Wheeler Du Bois, PA
Scam are on every site--but this site does well to encourage honesty and truthful dealing.
The matching feature is not real. Of the people I was matched with not one showed interest in me, And they were all the most attractive women.
I would give 7 out of 10 for this site.
11 years ago
C Springfield, MO
I really hate to dog a company online - I know that not everything works for everyone but I recently saw a zoosk commercial asking us to "rate" the site and I would like to speak my say.
This is the worst of all worst dating sites I have ever used. Again, if it was just horrible, I would just move on, though to pay such a high rate to use the site and to not meet anyone was not good.
Zoosk essentially has no filters for use: this means that anyone with a social media site (primarily facebook but even old myspace and zebo accounts) can get set up. It leaves endless empty shell accounts. There are to many profiles to really make sense of it, and at the end of the day, a lot of abuse on the site because it's easy for bots to hide.
There is also what I believe to be paid "users" to keep people somewhat engaged though page "likes" and random "hi" messages. Everything about the site reeks of such sleaziness and it's a shame that they put so much into advertising though not into making a cool site. For the money, it's almost userous.
I feel anyone wanting to use the site should be warned: I wouldn't waste your money. There are plenty of free dating sites and even paid sights that have put in the effort. Zoosk is taking advantage of the fact that people are lonely and looking for positive connection. This site needs to go out of business.
11 years ago
N/A Front Royal, VA
I'm giving it a rating of 2-10 strictly because, I feel, especially in light of other websites, that it's behind in terms of communication.
I've been looking for my special someone for quite a while now, and I've messaged hundreds of people, and with few reply. This could be me, I admit that. However, considering my failure rate, I would not be willing to pay to message, and receive a non-reply from most contacts.
I do not use Zoosk because I can't at least communicate for free. Yes, I get it, it's a business and all. And honestly, if I was an employee with the company, I would think of an alternative.
POF and OKC both allow for free communication, but hide features. I actually subscribed because I wanted the features. The benefit to Zoosk just doesn't, to me, seem worth my time. Match.com and Eharmony, despite their success, are not for me either because of the incurring cost.
If I found my special someone on Zoosk, for free, I'd be willing to donate out of gratitude, and the goodness of my heart, but you can't build a business on gratitude.
Others may feel differently.
11 years ago
Tim Saint Joseph, MO
My experience was the worst. The matches were awful. A lot of the women were rude, ill-mannered and very shallow. The date I did finally get was an absolute disaster. I think there is something seriously flawed with your algorithm. I don't see how it came up with that person for a match. The pricing plans were ridiculous and way to high for the value of the site. Why should I be gouged because I only want to try it out for a month. If I can't find a match in that time there really is no need to drag it out past that. Overall the site was a big disappointment and not worth the value. I do not recommend this site to friends.
11 years ago
Review Source
Kymberlee Yack Orem, UT
i've been using zoosk for awhile now and it is so fun! i love that it's been super safe and reliable so far, because online dating can be a little scary. but i totally trust these guys, i've had really good matches so far!
7 years ago
Review Source
Hailey Nilson Salt Lake City, UT
Zoosk is awesome! The site is simple and easy to uses. You always get thorough bios of the people you're interested in, and the quality of people I've met through the site is amazing.
7 years ago
TM A Calgary, AB
Usually a disappointing experience. Most of the women are totally unattractive in my area however elsewhere and way too far away, they look nice. That is a mystery to me. Also of the ones I do have an interest it is few and far between that I get responses. I am a descent looking , healthy male at my age and it don't mean....you got it.
4 years ago
Zoosk Sucks Clinton Township, MI
I wish I could give it a 0.0!!!! 99% are FAKE profiles. They wanna chat forever but if you mention meeting or video chat all of a sudden profile is gone completely. It’s happened at least 100 times. Profiles will show a white normal height girl that’s obviously in her 20s profile will say woman of color age 54 and 6 ft 4. So zoosk IS all the profiles in my opinion!!!! Total waste of money
4 years ago
Kimberly Kaufman Fort Worth, TX
Not much good to say about the company. Clearly fake profiles, limited number of options - keeps sending you pictures of people you say you are not interested in, fake "interest" messages to keep you as a member, subscription renewal date not accurate, so they get you into another subscription perion with no cancellation capability, overall waste of money. Much better sites out there.
4 years ago
Mark Lamfers Las Vegas, NV
Zoosk wants you to put a mileage limit on how far away you want your potential dates to be. I put 40 miles for a maximum distance. They consistently showed me people that were 200, 300, 500 or more miles from my location. They would often show me people over 1,000 miles away. I wrote customer service 20 - 30 times about this and NEVER got a response.
Do not waste your money on this dating site. It does not work
4 years ago
Dean Busse Minneapolis, MN
How can you rate fake do you have any negative star ratings. Faker than the worst reality show!
Unless you like women that fall nowhere near your profile requirements! 4 almost 5 months only premium for a month. Literally 1 texting 26 texts with 1 questionable maybe person with a 4 min conversation on the phone then completely gone FAKE! DO NOT WAST YOUR TIME OR MONEY. THEY NEED TO BE PUT OUT OF BUSINESS
4 years ago
Marian Bliss Littleton, CO
There are so many fake members on this site!! Zoosk does not verify the people on the site are who they say they are. I purchased a Background Check app and checked out men if we started communicating. You can find out everything about a person with just an email, or phone number. In one month, I found 3 men with fake profiles, 2 that lied about their age, 3 that lied about what state they were in, etc. I was able to change my
profile to man looking for women, to see the competition on the site.
This whole Zoosk site is a scam. Beware!!
4 years ago
Holly Campbell Santa Clara, CA
I had
Never been on a dating site and as a " mature" dater, I just wanted to put my toe in the water, so to speak and see what a dating site was all about. Unfortunately, I found out, all right. I met a man on the site and it started out good and exciting however, ultimately, he was a professional scammer and ended up scamming me out of my life savings.
I will probably never recover financially and at 65 years old, that is very scary. Am trying to pick up the pieces of my life and move on but will probably have to work the rest of my life now.
Zoosk does not screen people well--
4 years ago
Michael Leoni Banning, CA
This dating site has become a joke. It starts out OK, but quickly realize a limited number of match’s within your area, filters are pointless, system doesn’t even attempt to match you with set filters. 90 percent of members requesting to meet are fake profiles, model looking pictures, generic profiles, many with same pictures with different profiles. Many profiles are members that have been inactive for many months. Very disappointed with the amount of fake profiles, won’t bother renewing. Not sure if there are better sites in comparison, but this one is a joke!
4 years ago
Rodney Williams Olathe, KS
I’m a decent guy,a lot to offer,had many likes and messages n when I return the like n message,they mysteriously vanish,sent out 180 likes and messages,mainly cause I was growing suspicious of activities,also saw someone I knew and asked her about it and she hadn’t been on the site since 2009,,,11 years n she was still there n very unavailable n no longer paying ,anyway 180 messages n zero response,what are the odds,
4 years ago
bkenison Laramie, WY
Zoosk is the wrong choice for meeting people online. They "do a little digging" for you only the people on the results never change. Then when you tell them you are opting out of their system, and until that date is reached they block anyone who "wants to meet you." The person who wants to meet you never is the person that comes up on the program.
Using this site is throwing money down the drain.
4 years ago
Appauled Hollywood, FL
Too many fake profiles. I believe the ‘viewed you’ messages from Zoosk at automated.
Zoosk do better to get rid of fake profiles.
I also girlie e their system plays a part in misrepresenting the truth.
They should have a ‘Last Visited’ field.
I have written to quite a few profiles and I can count replies on two fingers !!
The whole site seems scammy. It is NOT Amazing!!
4 years ago
debby fronke Gurnee, IL
I am sick of getting emails saying Im getting steaming messages,,,I am not looking for a sex site!! second they keep saying so and so want to meet who never even messaged me!! Third...they say this is my profile pick,serioiusly....some are guys are laying in a hospital bed with oxygen masks on,I am not kidding,Im decent looking but not gorgeous,but I do require the person to not be near death!!I am currently trying to remove profile,scam or not,we'll see how that goes,,,
4 years ago
L Flawse Ettalong, NSW
Given you pay to be a member you are in for a LOT of disappointment. There is NO way to tell if other members are paid members. So you pay to send messages whereas if the person you send the message to is not a paid member they will NOT get the message. So you can waste endless amounts of emotional energy and time sending messages to people who will NEVER receive it.
Zoosk doesn't give a RA about this problem.
Worthless site.
P.S. If I could give it ZERO stars I would
4 years ago
Eric Kijewski Monroe, NC
Do NOT join Zoosk. I’m telling you, it’s a waste of money- really. I’ve had so many fake members contact me especially near the renewal period I ust to keep me subscribed- naturally I fell for for it I mean, I was lonely! I had to take the chance but one after another and on and on just take its toll on you after a while. You can tell the bogus ones. They’re usually new members and they have no bio. Others are so far out like, what 30 something would ever go out with. 60 something!? That’s just some of the crap I went through. Seriously- you’re better off joining another site.
5 years ago
Jeff Eugene, OR
It's not an exaggeration to say that 90% + of profiles on Zoosk are scammers and/or fake profiles. They do nothing to block these, in fact I believe they encourage them so as to boost their perceived numbers. Many of the remaining 10% that might be real have not been active on the site for months or years.......... If this site were free, it would be a total waste of time since so many are fake or scammers. Try to contact customer service and they are no where to be found....... Never again Zoosk, I hope you get down for fraud.
5 years ago
Gary Todd Las Vegas, NV
After about a week, I was contacted and began a whirlwind romance that was perfect in every way. Then came the sad story that would take $5760 to remedy. I did a background search on this person and found she did not exist in any state despite her Salt Lake City cell phone number. I dodged the scam, but it was a very painful experience just the same.
5 years ago
David Cape Coral, FL
it was a waste of money for me. I messaged a lot of woman, no one answers. Now it could be I'm just too boring and ugly to bother with, But no one answered. It's extremely hard for a man to hook up with a woman there, even to talk. No matter what you do to introduce your self the vast majority of woman ignore you. Thats my experience there. "To ugly and poor to answer"
5 years ago
Eric Kirlwood Chicago, IL
I did meet a lady a few years ago on this site and I tried it again this past year. After many fake views and bogus messages The site tried to match me to the lady I had dated at one time but we didn’t work out. She eventually got married to someone else and I know she is still married and not on this dating site . Don’t waist your time and money.
5 years ago
RWCjr Sacramento, CA
After spending 2 days just checking Zoosk out, I started getting alerts stating that someone wanted to meet me. Not being able to chat with that person to ask if indeed they had issued the request to meet, I paid for a months subscription in order to be able to communicate. After responding to the "request to meet" I found myself sending messages and getting zero response, every time. I also received one request to meet that was obviously a bot. Horrindous speach from a lady with a Masters Degree in English
5 years ago
Myke Wandsworth, WND
If I could give a zero star rating for this site it would still be too generous. Everything about this site is a let down. The App is poor with a lack of options and functionality. The profiles are mostly fakes with little or no descriptions. You have to pay to access the basic of functions and don't get me started on the stupid alert messages Zoosk send you in an attempt to extract money from you. Everything about this dating site is outdated and have SCAM written all over it.
5 years ago
coffeefor2 Splendora, TX
Where do I start - Administrator blocked my account, erased my profile and now has kept the remaining months worth of fees. Is frustrating because after EIGHT new gmail address and passwords I am exhausted from trying to log back on. I suspect the blockage happened after I responded to a fake Zoosk message from a "fellow member". So I have now asked for a refund....
5 years ago
Nick Albert Orlando, FL
I have many of the same complaints listed, especially the bait and switch fake profiles intented to lure in subscriptions.Also, the automatic renewals and the difficulty canceling.Its purposely meant not to easily navigate.
My next step is to look into being charged under the law, concerning in most part the bait and switch.This is two conartist from Iran perpetrating this SCAM.
5 years ago
Michi ,
ZooSK is a rip off ! I started my account last Monday Oct. 5. As of today on 10 days on and PROBLEMS ALL DAY MY MESSAGES NOT GOING THROUGH ! PROBLEMS ON THE SIGHT ALL DAY TODAY ! WORSE YET NIGERIAN idiots are pretending to be American men using zoosk old members profile pictures ! Do they not properly screen it's SO CALLED MEMBERS !?!!! PROBLEMS ALL DAYTHOUGH? ONCE I PUT IN A MESSAGE I WAS SENDING TO COMPLAIN WITH THE F.C.C. , B.B.B. AND CONSUMER AFFAIRS IT CLEARED UP FOR 2 HOURS ! NOW..I CANT EVEN GET INTO MY ACCOUNT free only 10 freakn days !!! DONT WASTE YOUR MONEY ON ZOOSK !
6 years ago
Sheree Starkey Dallas, TX
Honestly don't waste your money on Zoosk. 95 percent of your views are fake. Zoosk generates the views not the people themselves. There are people that have been on there for years, fake profiles and men that lie thru their teeth. I've had a man who used some else's information for a profile. When I did start talking to him I asked questions and the answers he was giving me didn't match what his profile said. Needless to say he never responded back when I questioned that. How do you trust words written on a dating sight? I want honestly not bs.
6 years ago
Nancy Smith Covina, CA
My biggest complaint is the difficulty I'm having deactivating my account. I had thought I had deactivated it once, but it is still active. So, when I tried to deactivate it the 2nd time, following the directions in the app, the deactivation website wasn't working. That is, it forced me to give a reason and after I did, it still did not give me the option of deactivating. My second complaint is that I really didn't think it filtered possible matches very effectively at all.
6 years ago
SjcJose Cupertino, CA
Bought the 6-month membership and cancelled it half way. Their view reports are bogus. There are ladies who view me several times a day. Yet, they don’t respond to my messages. What is more puzzling is that when I run a search of these ladies, their profiles are nowhere to be found. The only way to view their profiles is to click the picture on the view report. Something is very fishy and Zoosk is obviously cheating.
7 years ago
Disappointed Willoughby, OH
Signed up for 1 month. Also purchased the enhanced messaging. I had one ONE... YES ONE... person who I could "chat" with even though there were numerous others who requested to chat. I wrote numerous times to ask why I could not chat... NO REPLY! I guess you live and learn about the good the bad and the REALLY BAD sites... and ZOOSK is really, really bad.
7 years ago
DTMC Albany, GA
I signed up for 1 month to try it out I was very disappointed. Seen quite a few profiles that I know are fake. I canceled my subscription well before the renewal date and they still charged me even having jump through all the hoops to cancel it. Which sounds about the same as a lot of these other reviews. All in all it was a waste of time and money
7 years ago
Chris Psalmonds Middleburg, FL
No way of telling if profiles are of current members or ever have been members. Obviously cannot converse with someone not a member without paying more so anyone can contact you. Some views show up but don't show in alerts something askew there. No way to search for members by name & and a search will yield same results for weeks or months, then suddenly next time may be completly different profiles you have never seen.
7 years ago
jesus L San Diego, CA
unfortunate i spent so much money and just a few days i already realized how bad a decision this was. pay to talk, pay extra so others can talk to you without paying.
not really any way to narrow down searches. whenever i try the carousel feature i didn't know it immediately sends hearts to every single person.
most people don't put anything in their bios and im someone who doesnt look at faces but stories to give me an idea if i'd like them or not.
it doesn't tell you how long someone has been offline or if their profile SHOULD be active. overall really bummed out
7 years ago
Roggan Graham Mt. Pleasant, SC
DO NOT PAY THEM ANY MONEY!!! I cannot emphasize this enough. When I tried to cancel, Zoosk sent me a message that my account was cancelled, but I could continue to use it until my subscription term was done. Ummm, that's not how a cancellation works, Zoosk. There are many fake & inactive profiles here. The final straw was after being a member for a week, getting a nice message & responding within 3 minutes. Zoosk told me that the member had cancelled their account. Sure, that makes sense. Don't waste your time & especially not your money with these thieves.
7 years ago
