3.8
5.3
Overall Score
Author: Kalicia Bateman
Veteran owned and based in Chicago, Safeway Moving System offers local, long-distance, and international moving services as well as storage options. The company specializes in providing moving services for large homes and condos and provides its customers with a flat rate price, or hourly rate, for their moves with a promise of no extra charges or hidden fees. Safeway Moving System is granted full operating authority by the U.S. and Canadian governments, which means that they are authorized to provide services in all states and provinces. With over 100 trucks in its network, Safeway Moving System is able to find you the best solution for an affordable price.
In addition to its traditional moving services, Safeway Moving offers monthly storage for personal and commercial valuables. The company prides itself on being an industry leader in international relocation, moving, storage, and freight forwarding services.
Safeway Moving System has many positive online reviews. Reviewers are often observed sharing their positive view of the company’s no hidden fee policy. Many said they were satisfied with the company’s transparent pricing and that they were charged the amount they were quoted for their move. Positive reviews also mentioned the professionalism and timeliness of the company’s movers.
When moving, it is always a good idea to get pricing quotes from several moving companies to see which would be the best fit for your move. Safeway Moving System provides free quotes via email or over the phone.
Some moving companies provide quotes that are inaccurate, too low, or that do not mention fees or additional charges that a customer could potentially incur. Safeway Moving System promises its customers that it does not charge hidden fees or add on extra charge. The company quotes movers a flat rate price, or hourly rate, and do not charge for travel time back and forth between counties as some companies do.
Safeway Moving System offers its customers personal and commercial storage solutions, including to those moving internationally. Items are stored in wooden storage vaults equipped with anti-theft security alarm systems. Customers can start renting storage space anytime and are charged monthly with the first month’s rent being free as an introductory special. As a benefit, Safeway Moving System promises to match or beat its competitors storage pricing, so movers looking for storage should shop around to guarantee the lowest price.
Because international moves can be more complicated and stressful, Safeway Moving System is committed to making the process run smoothly. The company has seventeen international licensees and relationships with more than 300 preferred global partners. While it seems Safeway specializes in moves within North America, it encourages customers to call their customer service reps for information on moves outside of the United States and Canada.
As a bonus, Safeway Moving System’s move coordinators can help guide customers through a variety of questions that may arise during an international move. The company can provide information on the destination country, climate, schools, and shipping regulations that can affect what movers are allowed to transport into the country.
Many condo associations require moving companies to verify licensing, insurance, and credentials to mitigate risk. It is common for most moving companies to carry the minimum insurance policy required by law which is $750,000. Safeway Moving System carries $1,000,000 dollar insurance policy and carries current licensing.
Many moving companies will offer movers a way to obtain a moving quote online. This is convenient and makes comparing several moving companies’ quotes quick and easy. Safeway Moving System does not provide any pricing information on its website, and movers must call or email the company directly for a quote.
While many of the company’s online reviews were glowing, there did appear to be some inconsistency. Many Safeway Moving System’s reviews give the company a glowing five stars, but there are also many rock-bottom one-star reviews accusing the company of paying for positive reviews online. Negative reviewers often mention that they were charged hidden fees after they were told there wouldn’t be any. Potential customers should carefully review quotes and ask what fees could potentially be charged.
Other moving services companies advertise a larger variety of services that can make a move easier and more convenient for customers such as cleaning services, move planners, and information specifically to assist with military moves. The company provides very limited information on car shipping; however, it does appear from some online reviews that customers were able to work with the company on shipping their vehicles.
Safeway Moving System has a decades-long history of providing moving services across all 50 states as well as internationally. This full service coverage can be very helpful for those moving long distances. The company’s storage service also provides customers with a convenient solution to storage needs when they arrive at their destination; no finding and arranging delivery to a separate storage facility. We are impressed by Safeway’s promise of flat rate moving quotes with no hidden fees, as well as its price match or beat guarantee for their storage services.
Accusations of fraudulent glowing, five-star reviews give us pause, and we encourage you to research a number of local long-distance movers, full-service movers, and relocation companies near you before making a final decision to ensure that the fees, offers, and services are the best fit for you.
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