PHH Mortgage Logo
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5.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 7th, 2022

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Star Rating

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3.8

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11 Reviews

Review Breakdown

5 grade

64%

4 grade

9%

3 grade

0%

2 grade

0%

1 grade

27%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Dennis E Johnson Asheboro, NC

This is the worse Mortgage company I have had dealings with Have called several times, wait time anywhere for 45min to 3 hrs most of the time the phone goes dead. I think there soul objective is to foreclose on people. You need to check the reviews that people post. All are negative . They are not a mortgage company the are collecting agent. I don't understand why. How can you find out what bank it is? It is not registered with the BBB.

6 years ago

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Don M Lanning Lindsay, CA

I wanted to refinance with our current mortgage company PHH. It has been nothing but a nightmare since we went to processing. Our original Loan Officer Robert Upton was FANTASTIC, but the process after the initial application was so sub-standard, I wish I had never begun.

5 years ago

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charmaine

They have done nothing well they are inefficient and maybe their customer service is out of the USA

6 years ago