Flagstar Bank Logo
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Author: Kalicia Bateman

LAST UPDATED: March 7th, 2022

Founded in 1993 in Troy, Michigan, Flagstar Bank has several branches and loan centers across the United States. The company currently has $12.5 billion in assets.

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The Good

  • Low Interest Rates
  • Competitive Closing Costs
  • Mobile App

Low Interest Rates

As of December 2016, for a borrower with excellent credit purchasing a $250,000 home with a $50,000 down payment and a 30-year fixed rate loan from Flagstar Bank, the interest rate comes out to be 3.99 percent, which is the lowest disclosed rate out of all the home loan companies we've reviewed.

Competitive Closing Costs

Flagstar Bank charges closing costs of 2 to 5 percent of the total loan amount, which is slightly lower than industry average.

Mobile App

Flagstar Bank provides its borrowers with a mobile app that is compatible with iOS and Android devices.

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The Bad

  • Undisclosed Information

Undisclosed Information

Flagstar Bank has not disclosed minimum credit score requirements on its corporate website, making it difficult for borrowers with less-than-perfect credit to have an idea of whether or not they've got a shot at qualifying for a loan.

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The Bottom Line

Flagstar Bank offers low interest rates, competitive closing costs, and a mobile app. However, the company has not disclosed credit score requirements on its website.

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Star Rating

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9 Reviews

Review Breakdown

5 grade

56%

4 grade

22%

3 grade

11%

2 grade

0%

1 grade

11%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Patrick L Sugrue Ooltewah, TN

We have been with Flagstar since 2016. They have a good process for our mortgage payments the statements arrive with plenty of time to pay them and they accept our e-payments from our C. U. I gave the 4 stars since we were notified there was a data breech with our information. They did offer service to manage the credit reports and were responsive regarding that. All in all, we think they do a good job. We don't have access to any of their in house services since they aren't located in our state. I have called their office a couple times and the response time was reasonable and the people friendly and competent.

5 years ago

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Alfredo Heredia

Provide a standard service. Website could be improved to make it easier to use

8 years ago