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6.7

Overall Score

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Deanna

They can be rude at times. Have called them a few times, was not happy with who i dealt with.

8 years ago

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Anping Liu

Good services, communications are good and on time.

8 years ago

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Kristin

Great interest rate, good customer service

8 years ago

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Tom Fisher Easley, SC

Easy to work with. Fast reaction in all areas. Best rates.

9 years ago

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Fernando Lawton, OK

Great interest rates. Don’t like the hold times when calling

5 years ago

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Julia UP Southbury, CT

Client for many years, great service online and branches. Would recommend.

5 years ago Edited September 14, 2021

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Joseph Amstadt Frisco, TX

Very clear and helpful in answering questions. Made payments easy.

5 years ago

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Vanessa Corcoran, CA

I have no problems and when I call they are always courteous and very helpfu.

5 years ago

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michelle l pierce Gilbert, AZ

I have family that have used them for home loans, Good rates and service

8 years ago

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Thomas Hansen Palo Alto, CA

Chase is a nice bank with a good website and clean app, but you need to watch out for their fees.

8 years ago

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Scott J Fruchter San Bernardino, CA

excellent customer service, sometimes slow follow up

8 years ago

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Dave

Lots of hurdles to get things done and no looking at the big picture.

8 years ago

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abb Lancaster, PA

they bought the mortgage from another company; difficult to deal with; poor customer service

8 years ago

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Larry Trap

Accurate and fair assessment of value of property.

8 years ago

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Ded Tampa, FL

Been trying refinance and they dropped the ball.

9 years ago

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Cathy Rucker Hattiesburg, MS

Never use chase, my credit was to bad and they refuse

5 years ago

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Jwat1213 New Market, MD

The app is great. Easy to use and make payments

5 years ago

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deb Midvale, UT

Easy to work with, paying bill online is easy.

8 years ago

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Tosha R Harriman, TN

I do not like to Chase Bank rates are very high to pay back and it is very hard to get one

5 years ago

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L. Fowler Pleasant Grove, UT

They have been great to work with on our rental loan.

8 years ago

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Stephen Bookbinder Mount Vernon, NY

poor customer service - hard to deal with

8 years ago

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Chuck

Extremely cumbersome beaurocratic long application process.

8 years ago

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Cheryl Linden Cave Creek, AZ

very harsh; easy to get $$ but very high interest rates

8 years ago