Name: Chase
Rating: 4.3

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Bella Houtz South Jordan, UT

Chase has good, fair internet rates. They are very easy to work with and after i got the loan they sold it immediately so I no longer have it. But i was happy with them and the process of getting my loan.

8 years ago

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LeAnn Baytown, TX

We used Chase for one mortgage. The loan process was easy. Customer service was great. We would use them again.

5 years ago

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Kathy wong Jamaica, NY

Great service, answer any questions you concerned. Quick turnaround.great rate. They know the business very well.

6 years ago

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Jess Root Gilbert, AZ

Our experience with Chase was pleasant. The rate was low, the communication was great and everything went smoothly.

8 years ago

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teddy luszcz

I'll give them a benefit of a doubt since we had very little interaction with them. Every month we made the payment and that was it.

8 years ago

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Nestor F Livermore, CA

Their technology is cutting edge and updated and making their service responsive and timely to customers

8 years ago

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Peter Burkholder Phoenix, AZ

Good experience with Chase in the past. Since, switched to another bank for a HELOC with a more competative rate.mpetative rate

8 years ago

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Dick Taeuber

good service, good customer support -- even though I am with them because theyu bought my re-fe mortgage

8 years ago

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ken hedrick Palm Springs, CA

Disorganized loan application process. No one has authority to do anything and decision making seems to come out of a black box. Had to submit the same data several times. Do not recommend.

9 years ago

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G GA

Chase was able to help me buy my home and kept the rates manageable the only criticism is when you need an extension other than that great mortgage company

5 years ago

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David Swenson Denver, CO

I have been banking with Chase for years with my small business. They have a clean and simple approach to financing with competitive interest rates!

5 years ago Edited September 21, 2021

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Gary Kapanowski Macomb, MI

Have had accounts and safety deposit box for years. Also had my mortgage there for years. They were never competitive on rate. I would re finance with another mortgage company and Chase would purchase my loan. However, they would ever compete on rate with other companies. They were always more costs and a higher interest rate. Not even close.

5 years ago

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Jason Zeller Glendale, AZ

I’ve had checking accounts and credit cards with chase. I’m most impressed with the credit card. The slate card has great benefits

5 years ago

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Mike Xavier Rocklin, CA

TERRIBLE experience! Was pre-approved for a mortgage & entered binding contract to find out that we were NOT approved! Was so upset & found a different lender that approved us. THEN CHASE called to say they made a mistake on the file & we were indeed approved! BUT their error was our gain; second lender got us a rate of almost 1% lower than that of CHASE!!!

6 years ago

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Tagg Ogden, UT

I don’t feel like Chase gives you the best mortgage rate possible. I enjoy going through a personal mortgage lender who wants to really earn my business. Chase is rates were not as competitive.

6 years ago

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oallred Gilbert, AZ

Chase is reliable and I feel that my money is safe. Their customer service is excellent and I always feel I get the help I need quickly.

8 years ago

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Ken Curtis

Had my mortgage transferred th Chase. Was not happy with that and found dealing with corporate office a pain and not helpful. However, when I went to the local folks in Idaho they were great.

8 years ago

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Karen Nelson Alpine, UT

I have banked with Chase for years. They have always been very helpful and their online banking is extremely user friendly.

8 years ago

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Madeline Chavez Idaho Falls, ID

Very helpful with managing my finances and helping me to maintain a steady credit to afford my mortgage

5 years ago

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John Bilas

Been a customer for over 30 years and have always had positive experiences with Chase

8 years ago

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Rosemary Lesser San Pablo, CA

Excellent rates, user friendly website, mortgages serviced by Chase for past 17 years.

8 years ago

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Chaz

They have been good.on all occasions like correcting late payments paying online,

8 years ago

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adrian avram Tampa, FL

best banking experience , home loan service and broker very competent product and credit services

5 years ago Edited September 14, 2021

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Timothy Lesperance Fort Worth, TX

Great service and the Amazon card rocks! Love the benefits and ease of access dealing with this account.

5 years ago

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Sunny Perry Springville, UT

Very happy with customer service. Had a problem with payment one month and they worked with me. Would recommend

7 years ago

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Bob Hiatt Pleasant Grove, UT

I have my mortgage here. They have always been great. I love the online services. Very convenient and always available. Never had a problem.

8 years ago

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Kristiane R Durfey Pleasant Grove, UT

They are a typical credit card company who will charge ridiculous amounts for a late payment but they did have a competitive rate and the process was typical for a home loan.

8 years ago

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Edone Fleites Dallas, TX

They are informative and straight to the point about every question.

6 years ago

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Linda Denton, TX

Great, worked well to help after hurricane destroyed our business

6 years ago

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Jackie Landman Valley Cottage, NY

always easy to deal with , like the people at the branch who are always helpful

8 years ago

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Christina Amato Hayward, CA

They are an excellent company. Was not very happy when they sold my mortgage after 10 years

8 years ago

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Greg Newkirk

Their service of my mortgage and associated accounts is accurate and timely

8 years ago

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David

It took six or seven weeks to process our mortgage. Slowest and most cumbersome I have ever experienced. Too much bureaucracy.

8 years ago

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Catrina L. Smith

Chase provides great customer service. They are flexible, reasonable, and understanding.

8 years ago

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Diana Taylor

Been with chase for years no problems with loans they are very honest.

8 years ago

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Doug Foerch Libertyville, IL

We received a very good rate. They are competitive and they have banks everywhere.

5 years ago

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Elmer Pimentel Pacoima, CA

Chase bank is extremely reliable and they are very easy to approach and get started with!

5 years ago

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Gina Marie Commack, NY

I cringe every time I see a chase bank. Their fees are outrageous, they also charge for the tiniest things as in some thing that happened the same day they still do not refund you

5 years ago

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Kent Lehi, UT

I have had several credit cards and loans with Chase. They are easy to deal with and have great products.

7 years ago

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holly parker Gilbert, AZ

the people are always really nice and the rates seem reasonable. it’s easy to navigate too

7 years ago

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Sri North Salt Lake, UT

Best Bank ever. Been with them for over 5 years and very happy with the service.

8 years ago Edited September 14, 2021

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Taylor Siren Gilbert, AZ

Chase bank helps you receive the loan you need to accomplish your dreams and progress in life.

8 years ago

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LSitze Round Rock, TX

I have a credit card with Chase and I have never had trouble with them. When I have an issue they resolve it quickly!

8 years ago

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Joseph Little

Decent company. Not easy to set up automatic payments. Needs improvement on website ease of use.

6 years ago

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Toni Carey

Great mortgage representative and superior service

6 years ago

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Eugenia Lee Tucson, AZ

they are there when we need them. Good customer service

8 years ago

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Leslie Sloan Girard, TX

Best that I've used and offers a reward back.

8 years ago

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Gertrude Whelan Melbourne Beach, FL

at times frustrating to deal with, for example in process of updating insurance coverage info.

8 years ago

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Don Chambers

Chase does an adequate job. Fairly easy to deal with, posting accurately

8 years ago

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R

Great customer service. Deliver what they promised.

8 years ago