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5.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 16th, 2021

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Star Rating

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4.2

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93 Reviews

Review Breakdown

5 grade

46%

4 grade

37%

3 grade

10%

2 grade

5%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Gary Griffith Abilene, TX

Walmart as a huge retail store lacks marketing measures for finding more brands and products. The local stores only carry limited supplies of items and I often find the store is out of the product I am needing. The carried makeup products are only from one or two brands. When working with Walmart and asking about a wider variety of products, I only get a response of we don't control the orders. We get what they send us.

5 years ago Edited October 19, 2021

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Olivia Hardy Olney, MD

I thought I'd save time shopping at Walmart today due to the varied goods I needed to purchase. Big mistake! On a Monday the place was busy! I completed my shopping and proceeded to check out. Two registers were servicing many customers about ten deep. I was forced to "scan and go". A novel concept in which I, the paying customer gets to perform the duties previously done by paid employees. As I've always managed to avoid this travesty (I'm of the mindset that trained employees should be designated to this task). Following my griping, a very pleasant employee "Amanda" volunteered to help. "I don't mind" she cheerfully exclaimed. Several of the items required her to look up the SKU'S and type them into the scanner. They didn't match. We then had to discard the bags and run each item back through another register. This entire process took about 20 minutes. The poor employee kept apologizing and I felt bad for her, as well as me. Clearly, Walmart is attempting to reduce their workplace overhead by eliminating the registered employee and getting the paying customer to volunteer our time to increase the Walton's wealth.

5 years ago

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Bergen Billings Smithfield, UT

It came at a great price however it was not great quality. I thought that it was nice that it wasn’t to expensive and saved me tons of money. Instead of expensive makeup kits. However their employees were not very kind to me.

5 years ago Edited September 14, 2021

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Frances Harmatuk Baltimore, MD

I only wish the stores didn't seem so run down when I go into it. I hadn't shopped at Walmart in a while and when I went back into the store I realized I really wasn't missing much.

5 years ago

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Nell Damascus, MD

I do not buy my beauty products at Walmart very often. I like to Feel special when I’m buying my beauty products and the beauty area does not feel any different than the laundry soap section.

5 years ago

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Hailey Burt Eagle Mountain, UT

Walmart has so much variety which I love, and it’s always pretty cheap. I always get my mascara and sometimes press on nails at Walmart. Not always super good quality, but you can’t beat the price.

5 years ago Edited September 14, 2021

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Yolanda Briganti Riverton, UT

I like the Loreal lipstick. The only problem is the gloss runs out before the color. One trick with Walmart makeup is you cannot try it on. They don't have samples.

6 years ago

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jaci finch Corpus Christi, TX

Walmart is a great store. I have ordered food and other items from them and they were on time. Just keep in mind produce is not their specialty.

5 years ago

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Jessica Mendez Clarksburg, MD

Good prices, horrible employees. They never know anything. Bad customer service.

5 years ago