The Logo Boutique Logo

The Logo Boutique

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5.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 1st, 2022

Logos play an important role in brand identity and brand awareness. The Logo Boutique is a creative design studio that offers logo design, marketing postcard designs, web design, and other promotional products. The Logo Boutique also has expert graphic designers on staff to create designs and assist in the process.

The Logo Boutique has served over 25,000 customers since 2009. 

Customers are immediately assigned an account manager who will ensure that the product is of high quality. The account manager will also convey all preferences to the team of designers. Customer service and satisfaction are important to The Logo Boutique.

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The Good

  • Full Contract Cancellation Refund
  • Digital or Interpersonal Interaction
  • Packages

Full Contract Cancellation Refund

While many other companies remain undisclosed about information regarding contract cancellation refund and only refund up to half of the contract price, The Logo Boutique offers a full refund. It offers this guarantee as a promise of satisfaction for their product.

Digital or Interpersonal Interaction

Businesses that are apprehensive about having their logo design performed through entirely digital communication can speak with their account manager live via phone call. This is ideal for businesses who are unsure of the design process or who prefer to have interpersonal interactions with their design service. Not all competitors offer this opportunity.

Packages

The Logo Boutique has a variety of packages that customers can purchase.

  • The Red Tag package $99
  • The Boutique Logo package $159
  • The Logo + Business Card package $259
  • The Corporate ID package $329

Although the custom logo design packages have different features and customizable options, all of the packages have good options based on customers needs.

The base Red Tag package includes 10 original logo concepts, a team of graphic designers, and a project manager to help ease the custom logo process.

The Boutique Logo package comes with unlimited logo concepts, unlimited logo design revisions, and a satisfaction guarantee.

The Logo + Business Card package provides unique business cards design concepts, 500 business cards free, and business card revisions.

The last package a client can choose is the Corporate ID package. It comes with an original letterhead design concept, an original envelope design concept, and stationary revisions.

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The Bad

  • Company Size
  • Pricing

Company Size

The Logo Boutique is a small company with only 30 full-time employees. Additionally, it has only been around since 2009. The limited number of employees could potentially be a problem, especially when many competitors have hundreds of employees. However, this could be a benefit for clients who are seeking a company who offers them less overwhelming options than some large design firms.

Pricing

All of the packages for The Logo Boutique range between $99 and $299, with the base package starting at $99. Although the upper packages are accurately priced, the base package is more expensive than other competitors in the industry. Many other businesses offer a base starting package from $0 to $50, though not always with services from an in-house designer. Some companies' base package comes with a rather than personalized employee designs, which may explain why The Logo Boutique's base package begins at $99.

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The Bottom Line

The Logo Boutique is a great company that values customer service and goes the extra mile to ensure 100% client satisfaction. They provide several custom logo services and concepts as well as a helpful project manager. Although the base package is more expensive than competitors, they offer many customizable features that are appealing to customers. Additionally, they offer a full contract cancellation refund which is rare in this industry. Overall, if you are needing expert help and multiple logo revisions, than we suggest using The Logo Boutique.

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4.4

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20 Reviews

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5 grade

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1 grade

15%

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Neisha G Washington, DC

UPDATE: So the company has notified me that they are refusing to issue me a refund unless I removed my negative reviews of their company. This is blackmail at its finest. Additionally, they have refused to respond to my Better Business Complaint, So yes, please know that all of the positive reviews that you are reading about this company, are employees of the company. FRAUD COMPANY Original Posting January 2, 2020 Designs are no better than using a free logo generator I read amazing reviews for this company, but I am inclined to believe that those reviews were left by company's employees rather than actual clients. I paid to have a logo designed and left feedback for what I was looking for. None of my initial feedback was taken into consideration in the three initial "concepts" I was sent. I asked for a refund so that I can use another company but was told that they do not issue refunds because they "worked so hard on the initial concept." I am not sure what "hardwork" they are implying because that I was sent I had seen better using an online free logo generator. They offered me a site credit, for use for what exactly I am not sure. As a REAL PAYING customer, I do not believe that the logos they represent on their site as being their actual work quality is real. They do not have the graphic design expertise to product these unique and creative concepts. What you are really paying for is for them to use a logo generator because you just dont have time to click the web yourself. Lackluster design, this is the company. Seeking creative and unique seek an actual a professional design company. If interested in seeing the marginal "concepts" contact me.

6 years ago

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Rachel

The initial concepts were quick but every subsequent revision was nearly 2 days and I had to keep bugging them to turn it around for me. As other reviewers have stated, the designs are not very imaginative and you end up doing a lot of the work yourself. I had to take their concepts into photoshop and tweak them just to get them good enough to show my client. I was very clear in my instructions that only Google Fonts were to be used, they did not follow my instruction. Throughout the whole process they seemed to pick and choose what feedback they wanted to hear, and several revision rounds they did not do at all what I had asked for -- only took up more time with bad designs I didn't ask for. I would NOT recommend based on poor listening skills and slow turnaround times.

9 years ago

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Ruthanne Hanlon Reynoldsburg, OH

Wee have been trying to get a logo for months but have been getting the run around. They will not honor the 100% satisfaction guarantee. The experiece has been a waste of time and money. I don't think we'll ever get what we ordered

4 years ago