Logoworks Logo

Logoworks

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4.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 2nd, 2021

Logoworks is an online graphic design company that provides custom designed logos, websites and business branding affordably and quickly. Though it specializes in creating high-quality logos, its designers are also able to design posters, email templates, postcards, websites and just about any other graphic design project that a business might require.

Clients start with explaining what kind of project they need, then follow up with filling out a short online creative brief on their company or organization and what kind of design preferences they have.

Next, they choose their design package based on their needs and budget. Finally, the client can expect to see some design concepts sent to them in just a matter of three days.

At that point, feedback can be sent regarding the logo concepts that have already been sent. If there are tweaks or adjustments to be made, these can be sent back for revisions.

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The Good

  • No Spec Work
  • No Additional Fees
  • Quick Turnaround Time
  • Customer Reviews

No Spec Work

Logoworks avoids what is often referred to in the industry as "Spec Work", which is when designers compete on projects by creating a custom design that they hope will get picked by a client and if it isn't, that designer sees no compensation for the time and effort they put into their designs.

Logoworks pays their designers whether their work was chosen to be the official branding logo for a company or not and they believe that doing so helps to encourage only the best results from dedicated designers who are reliable and work hard to consistently provide top-notch results.

Turnaround times are quick and the results are very professional. Each logo design concept has been created by designers who have a lot of experience as such.

No Additional Fees

There are no additional fees or hidden charges for the designs that Logoworks offers. They are very upfront with the charges for customers. Logoworks charges up to $99 in upfront designers fees, but besides that, there are no hidden charges.

Quick Turnaround Time

Clients can expect to see initial concept designs in just three days with Logoworks. Other companies can take up to a week to deliver the initial designs or will make you pay extra to rush the order. 

Customer Reviews

Recent reviews on BestCompany reveal that the majority of clients are satisfied with Logowork's service. Many reviewers praised the company’s attention to detail, creative process, and turnaround time.  

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The Bad

  • Pricing

Pricing

All of the packages for Logoworks range between $199-$599, with the base package starting at $199. Although the upper packages are accurately priced, the base starting package is more expensive than other competitors in the industry. Many other businesses offer a base starting package from $0-$50.

The prices are a bit higher than many of the industry competitors, specifically those who outsource their design work to those who compete for creative projects. This can be seen as a bad thing or a good thing for those who appreciate what Logoworks calls an "ethical approach" to design where they pay their designers what they are worth and pay them whether their designs are chosen or not. This may translate into slightly higher prices for clients but many clients may appreciate working with companies that are loyal to their designers as well as those they serve.

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The Bottom Line

Logoworks seems to be a very professional company with a high level of customer service and loyalty to its team of designers as well as their clients. Having been in business for nearly a decade and a half speaks well to its services and to the satisfaction of their past clients.

Logoworks may charge more than some competitors, but you get what you pay for: Logoworks checks all the boxes in compiling a complete brand package for each client.

Logoworks is able to provide every kind of graphic design service that a business or organization could require. Logoworks also provides an online portfolio with lots of examples of previous work and satisfied clients to give prospective clients an idea of what they can expect as well.

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Star Rating

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3.8

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27 Reviews

Review Breakdown

5 grade

67%

4 grade

4%

3 grade

0%

2 grade

0%

1 grade

30%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Cindy Woodside, NY

This logo design company really sucks. They are only able to design for you under certain criteria. You have to give them detailed instructions. Therefore, it is not creative at all. If I was able to know exactly what I can do, then I can just do it by myself. I hired them because I need someone who is creative enough to help me. Nope, you are not going to get anything close from them. The website and ad look fancy and the concept is good, but it's not deliverable. The worst is that if they cannot deliver anything (since they sucks at their designs), you cannot get a refund. You have to spend your time working with these people over and over again. And basically you don't want anything from them, but you are paying $399 for nothing in return if you don't want to deal with them.

9 years ago

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Scott Aldie, VA

Logoworks SUCKS! What a terrible process and experience. Don't walk...RUN AWAY!! I just wasted over $400 and months of my time iterating through their mindless, customer unfriendly process. They are a puppy mill for logos, seriously, I hope people read this before falling into their sinkhole like I did. Once they have your money, you are screwed, there is no getting it back (read the fine print on their "guarantee", it's really misleading). Hate. Hate. Hate. I've been robbed, and they just don't care! I tried working through their management chain, they refuse to help! I am going to call it a loss and stop wasting my time. I guess I'll find someone local, can't wait to have a real person to talk to instead of one way sound bites twice a week.

10 years ago

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John New York, NY

Fake Guarantee. First time I used them it went well. Second time, it just did not click wit the designer. Asked to use their guarantee and they gave me the fine print runaround. Bottom line they would not offer any refund. Their guarantee is far from what they describe as putting customer satisfaction first. Use another company that is more straightforward about their guarantees. Wasted a lot on money and time with Logoworks

7 years ago

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Matt Ogden, UT

Purchased a $300 package from them. They provided several options for a logo all of which did not meet the feel or vision of outlined request and overall was very low standard. When I voiced that none of the designs reflect a brand feel I was looking for they said they can do another round for even more money. I decided to take the additional money that logoworks wanted and went elsewhere. The new company provided one design back and nailed the look I was hoping for with minimal revision needed. Logoworks does not offer any refunds.

8 years ago

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Callie Jett Charlotte, NC

I am so glad I found a place to review this company. This company is absolutely horrible and rude. In fact, they did not even create my logo, and they messed up on my website so much, I had to have another company fix their mess. And Toufan is absolutely immature. But, it's not a surprise, because the man above him is just as immature. The company is run by a bunch of children who cannot own their mistakes and do not put the customer first. In fact, I doubt they care about this review. Do not go with them!!!

10 years ago

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Sandra Sepulveda Alexandria, VA

Pros: Customer Service Cons: Everything Else. Their logos are not good. I feel like it's the same thing you get for $30 at Fiverr. They advertise Logos in 3 days, but it takes them 6 days or more and I had to constantly stay on them to just to keep them at 6 days.

10 years ago

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Carissa West Lafayette, OH

This is absolutely a horrible company. No one calls you back and you can't get a hold of anyone AFTER they receive payment. Look somewhere else and don't waste your time. It's taken two weeks so far just to get a simple logo completed through them.

11 years ago

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Terry New York, NY

Very poor quality. They do not listen. Make stupid mistakes. You cannot provide them with a folder as every inbound email has a different header.

8 years ago