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Regional Finance

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7.4

Overall Score

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Savannah Schaefer Charleston, SC

Kendall was amazing from the first phone call on. She was very informative of all insurances and gave great details regarding my loan and process.

4 years ago

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Reply from Regional Finance

Hi Savannah, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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star star star star star

William Hodges Apex, NC

Kind courteous and helpful. They were helpful with suggestions on best way to be lower my debt. They got me in and out in less than an hour.

4 years ago

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Reply from Regional Finance

Hi William, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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star star star star star

DeForest Rutledge Killeen, TX

Took great care of me and they helped me get rid of my debt. I appreciate what they did for me and possibly in the near future

4 years ago

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Reply from Regional Finance

Hi DeForest, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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star star star star star

Rudy Betancourt El Paso, TX

Very helpful. It was convenient because i was able to do everything on line and with help from the representatives @ the office.

4 years ago

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Reply from Regional Finance

Hi Rudy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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Lawrence C Minarovic Austin, TX

They are very understanding and will work through any situation you may have come up to lighten your load until you get back on track.

4 years ago

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Reply from Regional Finance

Hi Lawrence, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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David Z Waynesboro, VA

Everything was great. You are even willing to work with a borrower if we have trouble making a payment. Of course keeping the lines of communication open is key!!

4 years ago

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Reply from Regional Finance

Hi David, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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star star star star star

Deborah Savell Espanola, NM

Affordable monthly payments. I can always get my $500 loan, can afford the monthly payments, & can afford to pay it off early with no consequences.

4 years ago

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Reply from Regional Finance

Hi Deborah, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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Briscoe Blackwell San Antonio, TX

They have been very good to helping me. They have help me for over years,if it wouldn't have been for them I would have lost some things.

4 years ago

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Reply from Regional Finance

Hi Briscoe, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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star star star star star

Amy Oliver Mebane, NC

I was very happy. They help me so much and they went out there way to make sure I can make my payment. The team is excellent.

4 years ago

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Reply from Regional Finance

Hi Amy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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Casey B Glass Round Rock, TX

The process was relatively easy, each person I have spoken with since opening my account has been very friendly, very knowledgeable, and very informative.

4 years ago

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Reply from Regional Finance

Hi Casey, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 20th, 2021

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star star star star star

Jessie Harrison Salisbury, NC

There nice and they will do everything they can to help you and treat you like family they are number one in my book love those people that

4 years ago

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Reply from Regional Finance

Hi Jessie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Alesia C Huston Spring, TX

The customer service was top notch. The employees were easy to talk to and understand my issue. She worked hard to get it done

4 years ago

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Reply from Regional Finance

Hi Alesia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 30th, 2021

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star star star star star

Mandi Hubbard Odenville, AL

Mallory took time to coordinate time with me that worked with my schedule and she was very professional throughout the entire process.

4 years ago

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Reply from Regional Finance

Hi Mandi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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star star star star star

Randall S. Breason Petersburg, VA

My experience with Regional Finance has been such a pleasant one. Not all companies like Regional are as friendly to work with.

4 years ago

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Reply from Regional Finance

Hi Randall, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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star star star star star

Steve hall Oklahoma City, OK

Patricia at the Moore, Ok office did a super job helping me through the cyber process. I have trouble with rotary dials..

5 years ago

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Reply from Regional Finance

Hi Steve, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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star star star star star

Keshana Willis Florence, SC

Mrs. Paula is always the best!! Anytime I go in there or deal with her over the phone she is always on point and making sure my needs are met!

5 years ago

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Reply from Regional Finance

Hi Keshana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Lou E Cann Avinger, TX

My loan officer helped my when I had covid to renew my loan. I was very thankful to have someone that cared enough to help in my time of need.

5 years ago

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Reply from Regional Finance

Hi Lou, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Connie Morris Raymore, MO

They were very helpful in helping me deteine both how much would help me in my circumstance and how to achieve a good and useful result

5 years ago

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Reply from Regional Finance

Hi Connie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Joyce Pruitt Mooresboro, NC

When I needed a loan in a hurry they were as helpful as could be and got me the money asap . Thank y'all for all your help.

5 years ago

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Reply from Regional Finance

Hi Joyce, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 6th, 2021

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Linda Damron Senath, MO

They are courteous, contientious they stay right with you until it’s finished. Very proficient and very professional.

5 years ago

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Reply from Regional Finance

Hi Linda, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Willie faye Greer Pflugerville, TX

Customer Review Video

5 years ago

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Reply from Regional Finance

Hi Willie, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Charles Martin Henagar, AL

Great customer service and convenience they were very helpful with all of our needs it made the whole experience dealing with them very pleasant

5 years ago

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Reply from Regional Finance

Hi Charles, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Michael Davis Bessemer, AL

Ms.Portia is very professional and treats me with the utmost respect. She also works to get me the deal she can. I really like dealing with Regional Finance.

5 years ago

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Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Susana Round Rock, TX

I received very excellent customer service I was very satisfied I would definitely send friends over experience the friendly service I did

5 years ago

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Reply from Regional Finance

Hi Susana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Tracie Flannery Albertville, AL

Friendly, they help me so much as my memory is not the best. I feel like they care and are more than just doing their job.

5 years ago

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Reply from Regional Finance

Hi Tracie, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Shari Barnett Memphis, TN

Great Customer Service! The young lady gave me tips and shared that I had more than I expected. That was great to help me to consolidate my bills.

5 years ago

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Reply from Regional Finance

Hi Shari, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Michelle Oklahoma City, OK

Regional finance took the time to research my financial needs and brought loan offer that helped my situation without breaking the bank

5 years ago

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Reply from Regional Finance

Hi Michelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 25th, 2021

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Roberta A. Donnell Greensboro, NC

My experience with Regional Finance had been great. They are very professional and friendly, always willing to help you.

5 years ago

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Reply from Regional Finance

Hi Roberta, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 10th, 2021

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Wayne McDonald Jr Supply, NC

The store I deal with are very friendly people and easy to work with. My only problem was being told to sign for things that most places give you options if you want them or not. Now I'm repaying double the amount borrowed.

5 years ago

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Reply from Regional Finance

Hi Wayne, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting our website so that we can discuss this matter in more detail.

Aug. 5th, 2021

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Jennifer LAVENDER Fayetteville, NC

My loan specialist was professional, courteous and kind to me. She was also efficient in her timely manner of getting me approved and processed

5 years ago

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Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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McKee Cox Hendersonville, NC

Super sweet and very helpful, they are always so friendly and filled in on everything to give me the best option for my needs.

5 years ago

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Reply from Regional Finance

Hi McKee, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Richard Idell Wellston, OK

Great people with the love of family. They are always there when you need them and make it work for you the best they can.

5 years ago

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Reply from Regional Finance

Hi Richard, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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star star star star star

Rotongia moore Atmore, AL

Trust worthy. It was very easy to apply. It was a fast turn around for the loan. They worked with you to make sure you get the amount you ask for.

5 years ago

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Reply from Regional Finance

Hi Rotongia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Desma Feather Winchester, VA

Customer Review Video

5 years ago

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Reply from Regional Finance

Hi Desma, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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star star star star star

Edna Hatcher Birmingham, AL

Excellent experience. Everything was professional and in a comfort and relaxed experience. Thanks for the way I was treated.

5 years ago

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Reply from Regional Finance

Hi Edna, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Patricia Rentschler Cookeville, TN

They were very polite and done everything right and talk to me as they were getting my paper work ready very nice people

5 years ago

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Reply from Regional Finance

Hi Patricia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Jennifer Wills Spotsylvania, VA

I worked with Katelyn and she was WONDERFUL!! She made this the most painless process! I would recommend her and Regional Finance to anybody!

5 years ago

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Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Jerry Shaw Fultondale, AL

Customer service sucks now days everywhere. It was refreshing having people that actually wanted to help and please the customer.

5 years ago

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Reply from Regional Finance

Hi Jerry, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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star star star star star

Nadine Brown

The customer service was excellent, staff very friendly and knowledgeable, service was easy and fast.

4 years ago

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star star star star star

Helen L Kemp

They have worked with me as my income changed through this Covid season. They have always been courteous and helpful.

4 years ago

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star star star star star

Kimberly Dougan

We've been with this location since they opened years ago. The ladies are so nice and very helpful.

4 years ago

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Reply from Regional Finance

Hi Kimberly, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

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star star star star star

Crystal Paige

Imani in Raleigh NC made the loan processing fee very easy and she provided great customer service. Very professional

4 years ago

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Reply from Regional Finance

Hi Crystal, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

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star star star star star

Bonnie LHooker

They are friendly,easly to work on loans with.I also is on my sister account,which i deal with offen.

4 years ago

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Reply from Regional Finance

Hi Bonnie, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

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star star star star star

Johnny Reed Greenville, NC

Regionso Finance made getting a loan very easy, no sneaky questions. Loan officer was friendly and helpful.

4 years ago

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Reply from Regional Finance

Hi Johnny, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 15th, 2022

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star star star star star

Robin Casby San Antonio, TX

Michelle, Norma and the rest of the staff on South Cross goes above and beyond to help me in time of need!!!!

4 years ago

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Reply from Regional Finance

Hi Robin, thank you for your kind words. We are so glad to hear that you had a positive experience.

Mar. 4th, 2022

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star star star star star

Nancy Scallorn Arab, AL

They were very helpful with financial worries I had, Thank you so much for helping me when I needed it.

4 years ago

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Reply from Regional Finance

Hi Nancy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 4th, 2022

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KATHY LOAN Mooresville, NC

would be 5 stars if the interest rate wasn't so high. but they are reliable, professional, friendly and there when I need them.

4 years ago

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Reply from Regional Finance

Hi Kathy, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Feb. 23rd, 2022

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Jewel Satterfield Albuquerque, NM

The Manager is professional and polite. She is a solver in trying to make the system work for everyone.

4 years ago

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Reply from Regional Finance

Hi Jewel, thank you for your kind words. We are proud of our team and will be sure to pass along your compliments to the branch.

Feb. 17th, 2022

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Greg Green Bay, WI

Everything was smoothly run and professionally done. All info was given for review before signing. Very pleased!

4 years ago

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Reply from Regional Finance

Hi Greg, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 17th, 2022

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star star star star star

Phillip Sellers Shelby, AL

Because the loan came at a time i needed money ive had to bury 5 family members since june of2022 till now

4 years ago

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Reply from Regional Finance

Hi Phillip, thank you or your kind feedback. We are so sorry for your loss.

Feb. 17th, 2022