Name: Regional Finance
Rating: 4.8

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Verified Customer

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Luella Anderson Tulsa, OK

The customer agent was friendly and knowledgeable

4 years ago

Reply from Regional Finance

Hi Luella, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 28th, 2021

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Theda Steele Mooresville, NC

They were prompt and courteous and friendly

5 years ago

Reply from Regional Finance

Hi Theda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Verified Customer

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LaThema Meeks Austin, TX

Con. % rate so high.Pro staff informative

5 years ago

Reply from Regional Finance

Hi LaThema, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 17th, 2021

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anita beshers Powder Springs, GA

some issues that were not resolved promptly

5 years ago

Reply from Regional Finance

Hi Anita, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Verified Customer

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Dora E. Hernandez Dallas, TX

They were very helpful and understanding.

5 years ago

Reply from Regional Finance

Hi Dora, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Verified Customer

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Tracey Bell Lexington, TN

Friendly service but could be just a little bit faster.

5 years ago

Reply from Regional Finance

Hi Tracey, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 9th, 2021

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Keisha N Brown Lilburn, GA

The loan process was easy and customer service is great.

5 years ago

Reply from Regional Finance

Hi Keisha, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 4th, 2021

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Brandi Norton Taylors, SC

They were very helpful and super friendly

5 years ago

Reply from Regional Finance

Hi Brandi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Daniel Ewing Allendale, SC

They're very good and quick at taking care of the customer

5 years ago

Reply from Regional Finance

Hi Daniel, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Nickelle Farlow Charlotte, NC

They're aways understanding and there to help

5 years ago

Reply from Regional Finance

Hi Nickelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Sabine Rigaud Falls Church, VA

Because I like them, and they're doing an excellent job.

5 years ago

Reply from Regional Finance

Hi Sabine, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Anonymous Jackson, TN

Great customer service, and efficient process

5 years ago

Reply from Regional Finance

Hi Anonymous, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Juan Castillo Alto, GA

because them courtesy and be profesional

5 years ago

Reply from Regional Finance

Hi Juan, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Roger East Mc Leansville, NC

Friendly people easy to talk to good help

5 years ago

Reply from Regional Finance

Hi Roger, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Julius White Atlanta, GA

I rated them like this because of their user friendliness

5 years ago

Reply from Regional Finance

Hi Julius, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 15th, 2021

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Dexter L Smith Huntsville, AL

I had a very good staff, very professional, and courteous

5 years ago

Reply from Regional Finance

Hi Dexter, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Kazeem Jimoh Franklin, TN

The policy isn't customer friendly at all, forcing my hand to a new refinance for switching my collateral

5 years ago

Reply from Regional Finance

Hi Kazeem, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department using our Contact Us form on our website so that we can discuss this matter in more detail.

Jun. 15th, 2021

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Christi Copeland Eastwood Atoka, OK

I appreciated their help and kindness. Very helpful

5 years ago

Reply from Regional Finance

Hi Christi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Angela Selby Madison, AL

Not enough experience w them to know yet

4 years ago

Reply from Regional Finance

Hi Angela, thank you for your feedback.

Mar. 4th, 2022

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Mary Alice Phillips Johnson City, TN

CALLED TO MAKE PAYMENT ON JAN. 3RD,,NO ONE ANSWERED HAD TO LEAVE VOICE MSG...NO ONE CALLED ME

4 years ago

Reply from Regional Finance

Hi Mary Alice, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 13th, 2022

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Lakisha D Moore Columbia, MO

Not giving enough Information about things on my loan

4 years ago

Reply from Regional Finance

Hi Lakisha, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form on our website so that we can discuss this matter in more detail.

Dec. 30th, 2021

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Paula McCray Jackson, TN

Walked in to set up auto pay...Didn't come to argue..was insulted, told to go home, come back later

4 years ago

Reply from Regional Finance

Hi Paula, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department at by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 27th, 2021

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Sherby spivey Cedar Park, TX

Need to explain insurance charges better

5 years ago

Reply from Regional Finance

Hi Sherby, thank you for bringing this matter to our attention. We are sorry that you did not receive the level of service you expected. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Norma Donna, TX

I need it an increase on my loan and I did not get any.

4 years ago

Reply from Regional Finance

Hi Norma, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us form of our website so that we can discuss this matter in more detail.

Feb. 23rd, 2022

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Michael Hardin Cullman, AL

Great service , Fast approvals, helps build stable credit history

4 years ago

Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 18th, 2022

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Carol johnson Houston, TX

Did not give the best request to lower my payments

4 years ago

Reply from Regional Finance

Hi Carol, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 20th, 2021

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Hiral H patel Hoffman Estates, IL

Great customer service love the people I work with

4 years ago

Reply from Regional Finance

Hi Hiral, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 20th, 2021

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Brenda H Duncan Gaffney, SC

They do not show appreciation for long time loan holders

5 years ago

Reply from Regional Finance

Hi Brenda, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting our website so that we can discuss this matter in more detail.

Jun. 29th, 2021