Name: FreedomPlus
Rating: 4.6

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Glenda Stevens Claremont, CA

Kelly was the loan officer I dealt with. He explained everything. He was very pleasant. He was very patient and made my experience very good. He notified me of everything that was happening. This is the best experience I have ever had applying for a loan. Thank You Glenda Stevens

11 years ago Edited September 14, 2021

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Kathy Pensacola, FL

Excellent service. It was very quick and easy. My loan officer was very personable and treated me more like a friend than a client. It took just 24 hrs. for the whole process.

11 years ago

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Doris San Francisco, CA

Ozzy was more than helpful and has Amazing customer service skills. He walked me through the steps, and was very patient during the whole process. He is Awesome and the Freedom company is great!!! Thank you!!! Dee-

11 years ago

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Michael Murch West Orange, NJ

Thank you for all of your help! It was great speaking with Dajuan at Freedom Plus, who not only walked me through every step, but followed up with phone calls and emails to assure we were on the same page! Will definitely recommend Freedom Plus !!!

11 years ago

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Michaelanne Holloway Saint Louis, MO

I only gave a 6 because I originally applied with Lending Club and recieved a call from Freedomplus a few days later. I asked if they were from the Lending club and was told that no they were Freedomplus and that the Lending Club directs loans to Freedomplus when I don't meet their criteria. So I took them at thier word instead of investigating further by calling the Lending Club first. So end result was I recieved both loans which I could not afford and had to borrow money to make up the difference to payoff one of the loans. Cost me over $700.

11 years ago

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paul stephens San Francisco, CA

I was very impressed with the professional manner in which Kiara guided me through the loan procedure and follow up. I would certainly recommend your company to any others seeking a long term loan.

11 years ago

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Deborah

I highly recommend Freedom Plus. They were pleasant to speak with and very informative. They made my loan process easy to understand, and if I ever need another loan they will be the first one I call. A special thanks to Ozzy for his promptness to assist my husband and I.

11 years ago

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Sadie Framingham, MA

I am sooooooo happy!!!!! I got approve very fast!!! Nick and Casey were the best thru the whole process. Thank You soooooo much. I highly recommend them for any need you have!!!!!!!! God Bless You All!!!!

11 years ago

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Sheryl Bloom Altoona, PA

Scott was great from beginning to end. I could not have asked for a better experience. We were drowning in credit card debt. Now we have a 3 year plan to be virtually debt free thanks to Freedom Plus.

11 years ago

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Jen D. Simpsonville, SC

Great experience. Easy to use, super helpful and knowledgable. Bobby Neal, was amazing throughout the entire process and a pleasure to deal with. Felt at complete ease without any judgement.

11 years ago

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Thomas Lewis Jackson, TN

This was just about the easiest loan that I have ever received. The entire process was fast and the rep that I dealt with was very knowledgeable and friendly. I would highly recommend this company to anyone looking for a loan. Thanks

11 years ago

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Erich Trenton, NJ

Largely unresponsive to email. Also, they can't seem to get both of my loans in the same dashboard. The big concern, though, was I called to move a payment (automatically deducted from my checking account) by a couple of days, which they were happy to do, but after the original payment date passed I received a number of emails about the loan being past due! The right hand doesn't know what the left hand is doing. When I finally talked to customer support about this it was clear that they don't handle this situation properly. I BETTER not end up with anything on my credit report.

4 years ago

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Joan Sanaker Minneapolis, MN

I have been a good customer for about 15 months. I tried to refinance and was denied. She couldn't tell me why. That is not the best customer service. My credit score is good. My debt to income ratio is better than when I got the first loan. I don't understand.

5 years ago

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Brent Warren ,

In the last year my income is less that half of what I was previously making. A freedom rep mentioned they could lower my monthly payment and I agreed it was a good idea and chose to apply for the lower rate. I was given x number of business days to complete the application. I completed it on the last day but the rep closed my case preemptively and rejected me. They realized they made a mistake and took extra time to walk me through the process a second time. This time, I submitted everything needed on the same day. They denied me stating "You did not send us what we asked for." I replied asking what I missed but they have ignored all of my emails for the last 3 months.

5 years ago

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William Hoover, AL

Amanda took time to listen and explore the best option for my family. It was as if I was speaking to a friend who was genuinely concerned and wanted what was best for us!

6 years ago

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TCG Plano, TX

Until now, I would have rated FreedomPlus a good company to do business with. I lost my job due to the Covid-19 pandemic and contacted customer support asking for help. I needed some sort of deferral, like all other financial companies willingly assisted me with. The representative I spoke with at FreedomPlus was condescending and rude. His comment was "why should we give you a deferral if you have no way to pay?" His advice was for me to call back once and if I got unemployment set-up and they might consider a plan. My payment history had been flawless and I did not deserve this treatment. I'm experiencing much hardship, at no cause of my own and this added to my hardship and made me feel even worse than I already did. I needed help in March or April during the shock of losing a job. I thought I was dong the right thing by initiating the contact to let them know and ask for help.

6 years ago

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EM Albuquerque, NM

If I could rate a zero I would. I had a high interest loan to begin with. I was solicited by one the Freedom Plus representatives to refinance my loan. I took awhile to decide and finally called back during COVID times to refinance to a lower interest rate. I was told my payment would be taken out the following month. Come to find out the loan consultant mis- calculated and I had to them pay an additional payment. I wish I would have gone with no loan. I was trying to consolidate debt initially. Now my interest rate is still high after refinance, not to mention the 900+ dollars in fees the company tacked on and did not tell me about, Do not go with this company. There are hidden fees and the representatives are just trying to sell a loan. They don’t care about their customers.If you felt stressed prior to seeking out Freedom Financial, warning do not give them you business.

6 years ago

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Barbara Robinson Oakland, CA

The worse company I have ever decided to work with. With their promises and their pitching how they could help me with my debt, I feel like a fool for ever taking them on their word. Should have looked them up first online and checked their ratings. They have been sued multiple times and have a lawsuit in progress for misleading their customers and fraud. I ended up paying them over $3,000.00, ruined my credit score, and what did they do for me? I ended up owing the same amount of debt minus my $3,000.00. They are dishonest and lie about what they tell you. Then they connect you with their consolidation loan program and they charged me 23%. I would never work with this company and advise going through consumer credit counseling. I still have issues with their lousy web site where you make payments and can't connect with a real person that knows what to do. I have spent over a month trying to sign into my account and every thing that they asked me to do was tried and not worked. PLEASE DON'T BE STUPID LIKE ME!! If you do just a little research, you'll discover their legal issues and defrauding their clients. It's too late for me and I am well educated.

6 years ago

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Susan Yedwab Tuckerton, NJ

This company is really terrible. I was told my loan would be complete in about 3 or 4 business days, but it was closer to 7. I told them I did not want the loan if it took that long. So I proceeded under false pretenses. Then, I had direct debit payments, but they debited my payment even before the due date, putting my account in danger of being overdrawn when other payments were presented to my bank at the same time. In addition, if your payment is not made on the exact due date, they report it to the credit bureaus so it looks like you are increasing your amount of debt. Your payment is not credited on the same day that it is made on the website. This makes no sense since they supposedly give you a grace period to make your payment. I cannot recommend them at all.

6 years ago

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Karlyn Bebout Dallas, TX

I was pleased with you until I actually needed to speak to someone! March 23 I started sending e-mails almost every day and i get no response except for the automated one! I tried calling I was on hold 45min and then disconnected I am very annoyed

6 years ago

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Vidura Stich Sacramento, CA

Super service and really appreciate how your staff keeps things focused on the goal of gaining financial freedom. It is a great pleasure working with your team!

6 years ago

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Suebee Lawrence, MA

Freedom Plus has been a nightmare to deal with, hiding behind a Telemarketing boiler room with no real contact with anyone with authority. After being a strong customer for 2 years we sought a deferment of a few months due to a severe accident and serious illness. In March, we were informed by their representative that FP would offer us one more month deferment and that we were completely current and we would commence our regular payments in March. When I attempted to make such payment I was informed we were 29 days delinquent and that they would not honor their own representation to defer February. They also informed me that they did not care what was said via phone by their rep as they had a contract and were now reneging on their previous representations. This is not only fraudulent practice it will affect our credit and we only knew of their reversal by accident. Do not do business with this company.........high rates, origination fees, and false and deceptive representations.

6 years ago

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Agnes C Miamisburg, OH

Took less than 20 minutes for approval of my loan and less than a week to send payments to pay off debt! Very easy to work with and very polite on the phone!!

6 years ago

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ASJM Pearland, TX

There is nothing to like about this company. It has been a nightmare ever since I was approved for the loan. I feel like I was scammed and this company does not try and work with you when you're dealing with financial hardship. I emailed the LO that approved the loan because there was some discrepancies regarding the loan. Of course, he seemed to have amnesia. I can't wait to be done with this company for good. Discover Personal loans is a better company and they give you better options instead of no options at all. Not to mention, the interest is ridiculous. I feel as if I am spinning my wheels. Debt relief may be my next option.

6 years ago

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Breanne Maltby Dallas, TX

Very helpful, patient, answered all my questions and concerns, and didn’t make me feel like I was being pushed into an agreement I wasn’t comfortable with.

6 years ago

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Rashelle B Lee Atlanta, GA

Thank you for your assistance! We really appreciate Aleece and her seamless customer service skills. She has been prompt, courteous and a pleasure to work with!

6 years ago

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christina allen Carmichael, CA

Amanda A was awesome, an advocate of the loan process you offer, she made everything easy, make sense and want to move forward with this big decision. She was great!

6 years ago

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CASTRO New Orleans, LA

BEWARE— of high interest loans that may take years to pay, even when your credit score is almost perfect. I highly recommend that you compare the benefits of getting a personal loan with your bank than FreedomPlus. I received a 17.9% $30,000 loan, with a 700 credit score. I was desperate to pay off all my credit debt. Loan payments was $650 to the principle and $350 for interest. Not to mention the application fee of $500.. It is a literary taking advantage of people. I will NEVER recommend this company to anyone. I paid off my loan with within 8 months of seeing how much I was taken advantage of..

6 years ago

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Janice Erving, MA

Made a stressful situation so smooth and easy. Friendly representatives and I would recommend this company to anyone who is trying to get out of debt fast.

7 years ago

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Pippi Norfolk, VA

I was told at 6 months I could get a reduction in the APR. I reached out to the loan person I dealt with multiple times and have never heard back from him. I started making extra payments only to find I am being charged a “check fee” for the extra payments. Freedom Loans is not set up to receive electronic payments from my bank unless they are directly pulling those payments from my account. They are making sure to get their money by charging me a fee for every extra payment I make so they get aren’t losing out on all the money I am trying to save by paying the loan off early. I wish I had never done gone with this company.

7 years ago

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Sandra Moorhead, MN

The ease of processing my application to getting an approval was fantastic. Had no idea when I applied online that day how fast it would be done. And in that same day!

7 years ago

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Mary Thomas Indianapolis, IN

Ericka R, was very helpful and could understand her well. She was very respectful and if we had any questions she answered where we would understand.

7 years ago

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Debbie Allentown, PA

I agree with a lot of other reviewers on here that this place is a money stealer. I borrowed $7500 to consolidate my credit card bills and I have made one payment so far and my balance if $7507???? I guy I spoke to was a real smooth talker and when I questioned the interest rate of 26% he smoothed talked it by saying that it is cheaper than all the interest rates that I was paying on my credit cards together. He went over that part of the contract so fast I didn't have a chance to object. I totally 100% regret taking out this loan, I am in the process of trying to get a loan from my credit union (who I should have gone to in the first place but didn't think they would approve me because I already have a loan with them) and I would have avoided all of this crap. The interest rate for my credit union is 10% and I am praying I get approved for this. Then when I saw my payoff amount on my statement, it says is $7576!!! And the jerk never told me that there was an origination fee either, I asked for $7500 and I only have a little over $7100 to pay my bills off so I was left with balances on some of my credit cards because the loan wasn't enough to pay everything off completely. These guys are real slick, beware, stay away from this company. If I could give it 0 stars I would.

7 years ago

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Joe W. Lake Hiawatha, NJ

Stay as far away from this company as possible. They make getting the loan a pretty simple process, but after that fact they are just criminal to deal with. They recently debited my bank account because they set me up on automatic payment even though they were told by me multiple times that I did not want that done. When they sent the loan documents they slipped that in and we missed it. I then contacted customer service when I was double billed. The company told me that there was no way they could refund the money and that I needed to contact my bank and tell them it was an unauthorized transaction. After doing so, the company refunded my money twice and then said my payment was late and charged a late fee. They are absolute criminals. That is the reason that they operate using 2 names. You will deal with Freedom Plus when getting the loans but then they get payments and deal as Freedom Financial Network which is not a Better Business Bureau rated company. That is the company name they use to pull their extortion. Beware of this company.

7 years ago

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Tiffany Cleveland, OH

Amanda was absolutely amazing! She answered every question and left no stone unturned. She was very quick with responding and made the whole procedure painless.

7 years ago

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Dan Greenville, PA

YOU DO NOT EVEN DESERVE ONE STAR! On Sept. 1, 2019, I signed a contract with the understanding after I read the paper work and I was not interested all I had to do was write a letter and it would be terminated. Sept. 2 (Labor Day) I printed out all the 27 pages read them. On page 2 the rate says 23.86% but on page 7 the rate is 20.99. But when I was talking to the rep. on the phone he said it should be around 16%. Well I was NOT very happy with all of this so on Sept. 3 in the morning I called the "company" and they said I had to talk to the "guy" I talked to on the first. So I left him messages all day long, his supervisor, and someone else. No Call Back! Later in the day on the Sept. 4 he finally called and said its to late to terminate. But on the paper work that I signed The Freedom Plus Loan Agreement paragraph 8 its says you can terminate at any time. They just want to STEAL $764.70 from us. YES IT IS STEALING!!! This should be the last place anyone should look for a "loan".

7 years ago

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Charles D Hardway Grove City, OH

I was concerned and they told me to go get an eBay gift card which by the way they put the money into my account to get the eBay gift card I returned an eBay gift card they said it was for credit booster made me a little nervous I still haven't received my funds yet I hope they are real homeless man can change my life forever

7 years ago

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JustG4Me Upper Marlboro, MD

I went to FreedomPlus to get a loan. I was told the loan origination fee could be from 0-5%. After obtaining the loan FreedomPlus loan, I was charged the entire 5% origination fee. It turns out I had to pay $750.00 to borrow $15,000. I feel this is usury and somewhat on the lines of being a loan shark. I was so humiliated with the process that I went to my credit union and borrowed the same $15,000 to pay Freedom Plus off. After borrowing the money from my credit union, I did not have to pay an origination fee -- . Also, I am paying FreedomPlus an interest rate of 19.99%. With my loan through the credit union, they gave me an interest rate of 9.75%. I would like FreedomPlus to return my origination fee, since I only had to pay them for 2 payments.

7 years ago

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Janet Lake Worth, FL

The loan process was quick and simple and would highly recommend FreedomPlus to other potential clients. My loan officer was also professional, helpful and courteous.

7 years ago

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Paul Siskin

Loan process was fine but I finally got the link to log in and look at my loan. I financed and go $16500 loan. The balance I see is $19500 or so. That means you tacked on $3000 to the loan about!!!! On top of the interest where or why is the balance that high?

7 years ago

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Bobbie Timm Mooresville, NC

Freedom plus was excellent to work with. They contacted me by phone with every detail of what was happening with my loan! I truly recommend Freedom plus!!

7 years ago

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Kimberley C Green-Martinez Milton, MA

Great company with whom to work. Jonathan went an extra mile to be solutions oriented. I'm looking forward to a long term relationship with FreedomPlus.

7 years ago

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Susan Gunther Ormond Beach, FL

Wonderful ,explaining over the phone interest rate,different opinions spoke clearly,one employee over the phone to work with .everything I was told happened.thank you

7 years ago

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MJ Albuquerque, NM

Appreciate the overall service but getting ahold of somebody and getting a timely response is near impossible. We had one credit card company take us to court saying we still owed them when Freedom debt helped negotiate a settlement year’s ago. Trying to get them to help us respond to this court filing was disappointing.

7 years ago

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Steven Grever Cibolo, TX

Amanda was incredibly knowledgeable, patient, and extremely easy to work with. She helped us get the right loan with the right terms too. Thanks Amanda!

7 years ago

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Joy G Mitchell Bowie, MD

This was a very efficient process - my representative, Elizabeth, was very detailed and informative through out the entire process. I really appreciate that...

7 years ago

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JOE ABALOS Beaumont, TX

It was a great experience working with our representative Dan R | Loan Consultant. He did a great job explaining the benefits we will get out of using Freedom plus. .

7 years ago

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Terry Owens Wills Point, TX

The representative did a great job and maintained communication throughout the entire process. The process was fast and convenient. It was a great experience!

7 years ago

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Ismael Gonzalez Miami, FL

It was all about Jacob G. He helped us through the process like a true professional. I had my doubts but he was able to explain everything thank you.

7 years ago

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Becka Lakewood, CA

They are shady. I was promised one interest rate and then they changed my rate when my loan was offered. I signed anyways and that was a huge mistake because it was a significantly higher rate. I thought it wasn't that big of a deal but it is a predatory loan. I am very unhappy and I feel like I have been taken advantage of. I make a $463 and only $150 goes to my principle. I will end up paying 13K in interest by the time the loan is done. Their website gives you almost no information about your loan. I wanted to pay off credit cards but taking this loan is going to cost me waaay more money than just paying the cards off myself. Also they charged almost $800 in loan origination fees and you can only make extra payments via electronic check.

7 years ago