Five Star Bath Solutions Logo

Five Star Bath Solutions

Is This Your Business?
star star star star star_border

Author: Kalicia Bateman

LAST UPDATED: February 4th, 2022

Five Star Bath Solutions started offering its home and kitchen remodeling services in 1996. After expanding from its birthplace in Canada to the United States, it headquartered in Spanish Fork, Utah. Its mission is to become the best bathroom remodeling company in the home remodeling industry. 

Top Ranked Companies

thumb_up

The Good

  • Great Warranty
  • Discounts

Great Warranty

Five Star Bath Solutions offers a limited lifetime warranty to all customers. This is an extremely good warranty compared to other warranties offered by companies in the kitchen remodeling industry. 

Discounts

For customers who decide to book online, there is a 10 percent discount on remodeling services.

thumb_down

The Bad

  • Undisclosed Fees
  • Few Kitchen Services
  • Lack of Expertise 

Undisclosed Fees

Five Star Bath Solutions does not provide any information regarding project fees that might be applied to the cost of kitchen remodeling. 

Few Kitchen Services

Because Five Star Bath Solutions deals almost exclusively in bathroom remodeling, its kitchen remodeling services and products are extremely limited. The Five Star Bath Solutions website only states that it provides faucets, mirrors, and countertops—though it is unknown if it provides countertops for kitchens. Any additional information regarding kitchen remodeling cannot be found on its website. 

Lack of Expertise

Because it is a relatively new company when compared to other kitchen remodeling companies and because it focuses on bathroom remodeling, Five Star Bath Solutions has very little to offer customers who want their kitchens remodeled. It simply has not dedicated enough efforts to kitchen remodeling to claim any real expertise in the industry.

gavel

The Bottom Line

Five Star Bath Solutions attracts potential customers by offering a discount for booking its services online. However, because of its lack of information regarding fees and the fact that it doesn’t provide many kitchen products or services, we cannot recommend customers choose Five Star Bath Solutions at this time. 

View Top Rated Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info
star star star star star_border

8 Reviews

Review Breakdown

5 grade

75%

4 grade

0%

3 grade

0%

2 grade

13%

1 grade

13%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star

Trustworthiness

star star star star star_border
cancel
info
star star_border star_border star_border star_border

DB

If I could give 0 stars I would. According to their website, their bath remodels take an average of 4-7 days to complete. Mine took 20 and it still isn't done. The other issues that I had were the poor craftsmanship. The work that was completed looks less than professional and there were multiple issues. The caulking in the shower was not done properly and the bath is now taking water damage. I informed the franchisee manager of this, he came and redid it, and it still isn't sealed. I have a tile that isn't fixed to the ground with mortar, the employees used my tools and materials from my garage on the project without my permission. The workers never showed up on time, and sometimes not at all. They advertise that they will send licensed contractors to your house but they did not. I checked with the registrar of contractors for my state and they had never heard of them. My bathroom is still not fully complete with the repairs that need to be done, but the workers refuse to come and show up to work. Corporate stated that they have no power over their franchisee, and that they would give me 1k if I would cut ties with their company.

8 years ago