Name: Cox Internet
Rating: 3.2

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Alexa San Marcos, CA

Download speed is not always constant, but at least the service is uninterrupted.

7 years ago

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Cassie Oceanside, CA

Very fast ... very few problems! Have TV, Internet and land phone ... all work great!

8 years ago

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Jean Palos Verdes Peninsula, CA

Terrible, we were just set up with the 300 and for the past couple says my computers only get 50MBPS.. VERY FALSE ADVERTISING. NO ONE SEEMS TO HAVE AN ANSWER OR KNOW HOW TO FIX THIS. UNACCEPTABLE.

10 years ago

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michael badran San Clemente, CA

Terrible, terrible, terrible, very high price with no great service , they have a monopoly in some areas that is why I am stuck with them, but before you sign note they make you pay a phone service that will never use $25 , they increase your price , they also dont give you great service don't sign , just find another service

4 years ago

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Lucy G Johnston, RI

My internet needs to be always rebooted and prices just get higher for loyal customers so do they appreciate your business because the longer you stay the higher the bill gets

4 years ago

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Carolyn Hazleton, PA

Good company for internet and cable services. Customer service answered all my questions and concerns along with resolving my issues.

4 years ago

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Rustys777 Morganton, NC

Fast connection and friendly and helpful customer service. Amy issue I've had has been quickly resolved

4 years ago

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WT

Cox sets you up to pay for the premium packages by offering just one type of programming in a higher tier to get folk to select the higher cost package. Their service is no better than their competitors.

4 years ago

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Heather Schmid Phoenix, AZ

Cox has been less than helpful in our area. We do not get good service and techs can’t pinpoint why (even though we have new wiring) and their only solution is to add wires on the outside of our house (ugly and not hoa approved and more money) not ever credited for days of outage. Do not recommend.

4 years ago

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June Omaha, NE

Plan is expensive while it does not match the service they provide. We paid over $100 per month for Cox internet, but facing several times of interruptions everyday, some times we don’t have internet for over 10 minutes.

4 years ago

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Cayla robinson Sandy, UT

Cox internet is very quick with a ride range of areas that it covers. I am always able to use it anywhere I go! Would recommend to anyone that struggles with quick internet!

7 years ago

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Alyssa Scott Mesa, AZ

Expensive but has very fast good service. Cox internet is by far the best internet service provider.

7 years ago

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Fernando Delgado Tempe, AZ

This company is not helpful to loyal customers or provide a better service. I hate that I pay so much for my service to work half the time! The ONLY reason why I have this service is because the only other provider in my area is even worse, but the moment there's another provider my cancellation will be sent out.

7 years ago

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Isabella Mesa, AZ

It can be really good but we’ve been having lots of problems and we talked to them to get it fixed and it worked for a while but it’s messed up again which is frustrating

7 years ago

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Mike Harvey Gilbert, AZ

Still waiting for gigablast. other than that like the service do not have any complaints. Like the internet service and customer seervice is good.

8 years ago

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Danuel Allen

Fast speed in our area. Cost is reasonable. Make sure you have a fast modem to get the most out of what you are paying for.

8 years ago

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anupam sumessur

Cox internet is the first provider I used in the USA. Speed is good and price is very affordable.

5 years ago Edited February 28, 2022

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Gary Sarasota, FL

I've had the best of service. No complaints. Great customer service

6 years ago

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Evelyn Tomchek Newport News, VA

The cost & speed need improvement. I'm not able to negotiate the cost of the service.

6 years ago

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TobySchuller Henderson, NV

They are very expensive. Raise prices without warning or notifications that they are raising prices.

6 years ago

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Elaine S. Stony Point, NC

From the time I signed up everything has been great!! No Problems

6 years ago

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Clayton Creekmore

Very satisfied long term customer .... don't need 50 characters

6 years ago

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Kathryn Langbehn

We can only use Cox where I love. Our internet is horrible. We lose it several times per day. WiFi connection that is. I bought a signal booster and it's still not helping.

6 years ago

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Karl Willig

Mixed. Sometimes really good; other times almost dismal. Service is above average.

6 years ago

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James & Peggy Gamboa

like everything except the cost, costumer service is really good. the support is very good also

6 years ago

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DianeN

I have a business account and I like that I can get service 24/7 ahead of all residential accounts.

6 years ago

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Doris M Johnson Omaha, NE

They have been very helpful and helping me coordinating my needs

6 years ago

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Catherine P. Marschner

Very good customer service; can improve with better access for hard of hearing people

7 years ago

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N Mallard

No problems and everything gets taken care of in timely manner

7 years ago

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Sherry Kempf Las Vegas, NV

No complaints!! I have 300 mgs and can stream on all devices with no issue!!

7 years ago

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Marci Tucson, AZ

Internet goes out periodically. customer service is good, operators are local not offshore

7 years ago

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Stan Raskow

Not good, call them and you get to talk to someone in the philipines that you cant undestand and they know nothing anyway

7 years ago

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Brenda Dubourg Denham Springs, LA

Have a lot of trouble staying connected. I'll be watching Netflix or Amazon prime and it will suddenly disconnect. It's very annoying.

8 years ago

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Deborah Brinn

Provide good service, consistent, comparable pricing and weather the storms

8 years ago

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Jacob Chesapeake, VA

Annual rate increases and you have to call to get the lower "discounted" rate. But they are bteter than Verizon.

8 years ago

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GEORGE KELEMEN

Highest speed, rarely a problem, fast technical support when needed

8 years ago

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Loretta Middleton

High speed works the majority of the time unlike others I've experienced!

8 years ago

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Jeffrey Dean

The internet is very inconsistent. The internet went off and on in the last two places that I got internet with Cox. This did not happen with Charter Spectrum nor xfininty.

8 years ago

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Christopher Michaud NM

Cox internet is by far the worst Internet I've ever had. I've called them multiple times to fix it and still nothing. I pay 90 bucks a month for garbage.

10 years ago

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Russell Scott

These guys can't seem to keep their connections to it we were constantly going out so know we have to re-set our cable everyday

4 years ago

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Tammy jo Wright Phoenix, AZ

When you have problems its hard to get help right away. Their customer service is ok. The technicians that come to house are great.

4 years ago

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sydney clark Gilbert, AZ

I have had a great experience with my apartments wifi all because of Cox! Very grateful for them!

7 years ago

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Campbell Blair Phoenix, AZ

Cox was a great way to get service. I didn't have to worry about it ever not working or being too spotty.

7 years ago

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Evon Manwaring

We have never had any issues with Cox internet service. We have had service with theme for over 11 years.

7 years ago

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Jeremy Mesa, AZ

It’s pretty much the only option and it feels like they know that. They don’t really go out of their way to help you.

7 years ago

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Darius Williams Alexandria, VA

Really fast internet speeds at the high package. Seem to had more internet throttling at the lower speeds

7 years ago

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jessica Mesa, AZ

Their customer service is a non-existent, a complete joke. They are super expensive I would never recommend them. the sales dept lies just to get you to sign. If I could give 0 stars I would.

7 years ago

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Larissa Palmucci Gilbert, AZ

Really great internet and really fast. It came with our cable bundle but overall great service.

7 years ago

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Sheryl Sabal Gilbert, AZ

Fast internet speed. Good customer service. Helpful tech support. Bit pricey but you get what you pay for.

8 years ago

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Joshua Langley Mesa, AZ

The speed with Cox is good but the band width suffers when more than 3 devices are being used. Occasionally the internet will drop without warning.

8 years ago