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Consolidated Communications

Is This Your Business?
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4.0

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 21st, 2022

As one of the nation's leading broadband and business communications providers, Consolidated Communications offers its services to consumers, businesses, and wireless and wireline carriers across metro and rural communities.

Consolidated Communications provides high-speed internet, data, phone, security, managed services, cloud services, and wholesale carrier solutions.

The company has over 125 years of experience in the industry and currently has 37,000 fiber route miles that span across 23 states — making Consolidated Communications the ninth largest fiber provider in the country.

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Star Rating

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2.5

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14 Reviews

Review Breakdown

5 grade

7%

4 grade

21%

3 grade

14%

2 grade

21%

1 grade

36%

Sentiment Criteria

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Quality

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Service

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G Ara Conroe, TX

since we signed up with consolidated communication it has been a problem- Avoid this company if you can, Their pricing is terrible, customer service is terrible, repair request takes one week for technician to come out to fix the internet and it goes down within few days again, for first month of service we were out of service for half of the month

6 years ago

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Dorothy Nicollet, MN

Since my old Cable Company was bought out by Consolidated, I’ve had nothing but problems. You can’t reach tech support because of the long wait time. I’m thinking they planned the long wait so you hang up. Nothing in my house works as advertised. How is it I had great service with the previous company and after buy out, I’m getting bad service?

7 years ago

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Jim Paola, KS

Rude customer service that never knows what they are talking about. Technicians that never show up. Internet that is slow if it works at all. Random charges on bill. The absolute worst isp. Avoid, avoid, avoid.

6 years ago

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Sandra

I've had the worse problems 9 months out of 12. In addition their equipment looks like its could be used from the 1980s.

6 years ago

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Doreen Manning

Internet speed is so slow it's like dial-up use to be

6 years ago