7.0
Overall Score
Author: Kaitlyn Short
Attention: Candid offers an improved treatment process.
In an effort to provide top-quality service, Candid no longer offers at-home impression kits. New patients should schedule an in-office consultation with a local CandidPro provider to begin treatment. Candid will continue to expand its network nationwide to best serve customers around the United States.
Candid knows how important it is to love your smile. The company saw a need to make the quest for a better smile more affordable and convenient than traditional orthodontic options. That's why the company strives to make straightening your teeth a simpler, more comfortable, and affordable process.
Candid offers clear aligner treatment for a fraction of the price of Invisalign — with as few as one to two office visits. Candid connects customers with a nationwide network of certified orthodontists. You can use the Candid website to search for CandidPro providers in your local area.
The process starts with an initial consultation from a CandidPro provider. You can expect to receive your treatment box within the next few weeks. Candid treatment includes remote monitoring, which allows your orthodontist to check on your progress with DIY smile scans. All treatment boxes also come with a premium teeth whitening solution.
From start to finish, Candid aims to help you get straighter teeth without the hassle of repeated office visits.
Customers can expect their treatment with invisible aligners to take an average of 6 months. However, the treatment time will greatly depend on the severity of your misaligned teeth. Most Candid treatment plans last 4–12 months.
Typically, an orthodontist will recommend invisible braces treatment to fix mild to moderate cases, where there isn't much need for extensive orthodontic work or metal braces seem unnecessary.
Candid expects most customers to be treated within six months. This is especially true for adults that once received braces treatment, but since have had minor teeth shifting over the years. Candid does not guarantee a 6-month treatment for all cases but mentions on its website that the treatment plan could take up to 12 months. Length of time will always vary by individual orthodontic cases.
Candid clear aligners appeal to those who want the peace of mind of orthodontic oversight without the inconvenience of repeated office visits. Customers should schedule a visit with a local CandidPro provider to get an initial scan. Your provider will check to ensure that you’re a good fit for clear aligners. Once you have approval, your teeth scan will be sent off to the Candid team for processing and production.
In a few weeks, Candid will send the complete set of clear aligners straight to your door along with a premium whitening kit to give you brighter teeth. Every 14 days, you will be reminded to send a treatment picture to your provider. This virtual check will help your doctor decide if they need to make any treatment adjustments.
Because of Candid's advanced technology, every treatment program is closely supervised by your local provider. This helps people who don’t have the time or desire to attend regular office visits receive proper help from a licensed orthodontist professional.
Candid's clear aligners are made with a thermoplastic called Zendura®; which is said to be stronger, more comfortable, and more transparent than clear aligners made from polyethylene terephthalate. Candid's aligners are also entirely free of BPAs, phthalates, and parabens.
To ensure its aligners are of the best quality and that customers have a positive experience, Candid's aligners are custom-crafted by experienced orthodontists and 3D-printed here in the U.S to ensure accuracy and proper fit of their finished products.
How much does Candid cost? Pricing options may vary by provider, but the average cost of Candid aligners is much cheaper than Invisalign. That means you could save thousands of dollars by choosing Candid over Invisalign. Each provider will be able to set a price for treatment based on the duration and local competition.
The cost of Candid treatment can be greatly reduced through insurance providers. Many CandidPro providers accept HSAs or FSAs and dental insurance plans from Aetna, Anthem Blue Cross Blue Shield, Empire Blue Cross, and others.
Worth $350, Candid's new dental monitoring technology is included with every aligner treatment. As part of the new offering, when you receive your aligners, they will also come with the equipment you need to take a 3D scan of your teeth through Candid's smartphone app. An orthodontist will use these scans to take a look at your teeth to ensure your treatment is on track.
Your orthodontist will check in with you every 14 days to check the status of your teeth, give you instructions on the next steps, and tell you when to change Candid aligners.
This dental monitoring gives customers peace of mind that their invisible braces process is working as it should and the end product they are hoping for is still on track. It also makes sure customers are not alone in their journey and that they always have support as if they were regularly seeing their provider in person.
More than 85 percent of Candid reviews are 5 stars with customers highlighting a quick and easy treatment process, great customer service, and fast results.
Candid doesn't offer any money-back guarantees options, however the company does guarantee customer satisfaction in a different way. If you feel that the aligners aren't working to give you straight teeth, or you are not getting the positive results that you hoped for,
Candid will work with you to develop a new treatment plan, without additional charge — as long as a Candid affiliated orthodontist feels that a new treatment plan is advisable. Also, in the case that you are not eligible for Candid's teeth aligner services, you will receive a full refund.
Customers should be aware that Candid does not treat severe teeth misalignment issues, spacing issues and bite correction. If your treatment plan exceeds 16 sets of aligners, you are beyond Candid's scope and the company might recommend you straighten your teeth another way (such as traditional metal braces).
However, if you have minor to moderate issues such as crooked teeth, protruding teeth, alignment or spacing issues, or discoloration, Candid can most likely help.
Candid is helping people get their perfect smile in a more affordable way. The company's three-step process is designed to get customers approved quickly and on their aligner journey fast, without having to spend hours at the dentist's office. Between the extensive provider network and high-tech treatment monitoring technology, Candid aims to make the invisible braces process as simple as possible.
Additionally, Candid has a strict policy when it comes to its dental professionals. Each professional must be a licensed orthodontist with at least 20 years of dental experience and at least 2-years of postdoctoral training with relation to teeth movement. This means you'll be getting a quality product created just for you by a veteran professional.
Be aware that Candid might not be the right company for you. If your teeth demonstrate an extreme case of misalignment and crookedness, then perhaps metal braces, or the alternative, may be more suitable for you. You may require more orthodontic care than the company will currently provide.
Candid is a viable aligner company for those looking to straighten their teeth with clear teeth aligners. Although we recommend comparing this company to others in the industry to be sure you're getting the best treatment and price.
Check out Candid reviews below to read what customers are sharing about their experiences.
Verified Customer
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Marisol Fernandez
5 years ago
Verified Customer
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Nicole Elin Antoine Anaheim, CA
6 years ago Edited December 3, 2021
Verified Customer
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Lauren
6 years ago
Reply from Candid
Jan. 8th, 2020
Verified Customer
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Amber
5 years ago
Verified Customer
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Glenn Chelius Crystal Lake, IL
6 years ago
Verified Customer
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Paige
6 years ago
Verified Customer
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Sarah
6 years ago
Verified Customer
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Cord' Reed
6 years ago
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Jaz Wo Fort Worth, TX
5 years ago
Anne Sokolich Los Angeles, CA
5 years ago
Reply from Candid
Jul. 14th, 2021
Josephine Caffrey Los Alamos, NM
5 years ago
Cameron Dohony Essex, MD
6 years ago
Russell Brooklyn, NY
7 years ago
Verified Customer
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Kristopher Schaub
6 years ago
Verified Customer
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Anna
6 years ago
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Elizabeth Cincinnati, OH
5 years ago
Reply from Candid
Aug. 9th, 2021
Ryan East Hartford, CT
5 years ago
John Bass Chicago, IL
5 years ago
Reply from Candid
May. 24th, 2021
David Rosado Brooklyn, NY
5 years ago
Justin Pumilia Saint Paul, MN
5 years ago
Joe Ziskovsky Saint Paul, MN
5 years ago
erendira herrera ,
5 years ago
Manders Chicago, IL
6 years ago
Verified Customer
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Joc
5 years ago
Verified Customer
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Renee' Kohl Lake Placid, FL
6 years ago
Reply from Candid
Apr. 28th, 2020
Verified Customer
Review Source
Renee B
6 years ago
Mohammed A Brooklyn, NY
4 years ago
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Natalie Schuh Memphis, TN
5 years ago
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Rex Harrison New York, NY
5 years ago Edited September 14, 2021
cassandra price
5 years ago
Reply from Candid
Jun. 15th, 2021
Sharon Parish Ellicott City, MD
5 years ago
Khalil Mujadedi San Francisco, CA
5 years ago
Carrie Morgan Tehachapi, CA
5 years ago
Reply from Candid
May. 12th, 2021
Shannon Pate San Diego, CA
5 years ago
Catherine Barnickel San Luis Obispo, CA
5 years ago
JB Shabazz Los Angeles, CA
5 years ago
Edgar L Wakefield, MA
5 years ago Edited September 14, 2021
Just Los Angeles, CA
5 years ago
Anonymous Cambridge, MA
6 years ago Edited September 14, 2021
Reply from Candid
Apr. 9th, 2020
Review Source
Sirdriz77 Fairfield, CT
4 years ago
Verified Customer
Review Source
Julianne VanLaningham Orlando, FL
6 years ago
Reply from Candid
Jan. 28th, 2020
Striker-_-094 Minneapolis, MN
5 years ago
Chinka Sara ,
5 years ago
Elizabeth Mutina Gardiner, ME
5 years ago
Un Lee ,
5 years ago
Hana Hosick Springfield, MO
5 years ago
Verified Customer
Review Source
Brendon
5 years ago
Aubrey Thompson San Jose, CA
5 years ago
Lorraine Fairfax, VA
5 years ago
Steven Peoples Alexandria, VA
5 years ago
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