Name: byte
Rating: 4.5

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Verified Customer

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Jesus Olvera Cary, IL

Have not had any issues so far, good communication. Very customer friendly process and easy to use instructions.

5 years ago

Reply from byte

Thanks for the review, Jesus. Our team is standing by for support if you ever have any questions.

Oct. 19th, 2021

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Verified Customer

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Marianne Sensale-Guerin Yarmouth, ME

The ease of purchasing, the quick response from customer service and the results I am receiving are high quality

5 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us, Marianne!

Oct. 19th, 2021

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Verified Customer

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Nicole Prince Highland, NY

So far the experience has been good since receiving the aligners, but I felt very rushed into the process in the beginning.

5 years ago

Reply from byte

Hi there, thank you for your review. We are here any time you have questions or concerns. You can reach us at 877-298-3669 - we are here to help!

Oct. 20th, 2021

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Verified Customer

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Tomeka Cribb-Jones Mattapan, MA

This is an easy step by step no hassle process, very convenient & affordable with simple directions.

5 years ago

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Oct. 18th, 2021

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GORDON B MACDONALD Tacoma, WA

My plan does not treat my lower teeth. Byte didn't tell me why I only had one aligner for the bottom. I had to reach out to Byte to figure it out.

5 years ago

Reply from byte

Hi Gordon, thank you for your review. We want to help any time you have questions. Give us a call at 877-298-3669 - we are here for you!

Oct. 20th, 2021

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Verified Customer

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Marlin Bell Middletown, NY

Their great I'm starting to see results I'm so proud if myself for making this great decision in my life

5 years ago

Reply from byte

We are thrilled for you and your new smile!

Oct. 18th, 2021

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Verified Customer

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Marcie Sandera Reynoldsburg, OH

Im having issues with the sharpness of air of the aligners. Some are very sharp and are leaving sores. I expected the pressure but not the sores

5 years ago

Reply from byte

Hi Marcie, make sure to use that included filing tool to file down any sharp edges. For assistance, give us a call at 877-298-3669 - we are here to help!

Oct. 20th, 2021

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Verified Customer

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Kristell Johnson Cape Coral, FL

Convenient and easy to use and access. The website is also detailed and explains everything very well.

5 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing your feedback :)

Oct. 20th, 2021

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Kristian Taylor Adkins Columbus, GA

The aligners are functioning well. Everything seems to be decent quality except the carrying case which fell apart in the first week.

5 years ago

Reply from byte

Hi Kristian. Thanks for reaching out and providing that feedback. We are thrilled to hear that things in your treatment are going well. We are always looking for ways we can improve our customer's experiences so we appreciate your writing in!

Oct. 19th, 2021

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Verified Customer

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Melinda Figueroa Orem, UT

Excellent Customer Service and price. My teeth have never looked this good and it was very easy to start.

5 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals all the while keeping it affordable 😎

Oct. 20th, 2021

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Verified Customer

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Huston Hoffman Wellington, CO

It was easy to get my aligners made, and sent to me, and the billing over 6 months interest free is very nice

5 years ago

Reply from byte

Nothing we love more than helping our customers reach their smile goals all the while keeping it affordable 😎

Oct. 20th, 2021

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Verified Customer

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Ashliegh Abington, CT

So far it has been really good. Each weeks' sets are made nicely with no rough edges and a gradual increase

5 years ago

Reply from byte

It just keeps getting better and better as the weeks go by 😌 We appreciate your feedback!

Oct. 20th, 2021

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Verified Customer

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Irene Heath Seal Beach, CA

The whole process is easy, convenient and amazingly efficient. I'm starting to really love my smile again

5 years ago

Reply from byte

Got us smiling from ear to ear 😊 Thank you so much for sharing!

Oct. 20th, 2021

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Verified Customer

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Gailstar Pacific, WA

Their communication and service is poor. One of my tooth is not moving and i requested an impression kit but apparently some doctor things my teeth are shifting fine and I think otherwise.

5 years ago

Reply from byte

Hi there, thank you for your review. We are here for you to assist with any questions or concerns. We want to help! Send us an email at support@byteme.com or give us a call at 877-298-3669.

Oct. 19th, 2021

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Verified Customer

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Bernice Arias Medford, OR

Byte has been nothing but helpful, and it's wild to me that it's all online! So convenient and fast. Also affordable.

5 years ago

Reply from byte

You said it, that's what Byte is all about 😎

Oct. 20th, 2021

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Verified Customer

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Shanta Sterling, IL

The whole process was easy and simple. Had no problems with starting kit or receiving order. Retainers are decent quality

5 years ago

Reply from byte

Thank you for the great review!

Oct. 20th, 2021

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Verified Customer

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Shakeya Carter Leesburg, GA

Don't have to wear braces anymore. The aligners are practically invisible and convenient. I love them.

5 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😊

Oct. 20th, 2021

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Verified Customer

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Valeria Bloomington, CA

It's been great! Gap is finally closing, it's been a great experience with Byte. I recommend it for everyone (:

5 years ago

Reply from byte

We love to hear it, so happy for you :)

Oct. 20th, 2021

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Verified Customer

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Laura D Martinez Aurora, CO

So Far it's been great, and the customer service is awesome. I am seeing great progress on my teeth.

5 years ago

Reply from byte

Smiles all around, thank you for your feedback!

Oct. 19th, 2021

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Verified Customer

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Angie Kawa Omaha, NE

The process from start to finish has been wonderful. The difference in my smile is noticeable and I love the results.

5 years ago

Reply from byte

Smiles to go all around, that's what it's all about! Thank you for sharing 💘

Oct. 19th, 2021

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Verified Customer

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Darryl Castellano San Antonio, TX

For me, being able to do everything from home on my own, and never have to go to an office is great.

5 years ago

Reply from byte

This show we do it! 👑 Don't hesitate to reach out if you got any questions!

Oct. 19th, 2021

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Verified Customer

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Lindsay Scarff Kensington, MD

It is seamless and effective! I love doing the night option. Yes, it takes longer but it is personal at a certain age.

5 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Oct. 20th, 2021

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Verified Customer

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Meredith Lynch Tucson, AZ

I'm very happy with Byte. The edges of my retainers are a little sharp but otherwise no complaints.

5 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Oct. 20th, 2021

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Verified Customer

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Kristen Kelly Wallingford, PA

Byte is convenient and effective. I can't believe how quickly my teeth have moved and I'm only a few weeks in!

5 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 😉

Oct. 20th, 2021

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Verified Customer

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Michele Karasiewicz Summerville, SC

Easy to start the whole process of straightening your teeth. I love that the staff is so willing to help you.

5 years ago

Reply from byte

Hi Michele, our goal is to make sure that our customers are receiving the support and care they need throughout treatment. We are so happy to hear that about our team. If you have any questions, feel free to reach out to us :)

Oct. 20th, 2021

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Verified Customer

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Kristen Foster Auburn, ME

Great, prompt customer service. Don't bombard you with annoying emails or marketing which is refreshing.

5 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 💖Refreshers are always a huge plus!

Oct. 20th, 2021

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Verified Customer

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Kaitlin M Goers Dennis, MA

Good product for a good price. The aligners have been effective and I saw a difference very quickly.

5 years ago

Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Verified Customer

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Jacqueline G Gig Harbor, WA

Super easy and fast results! Currently on week 9 of a total of 12 weeks and my teeth are already so straight!

5 years ago

Reply from byte

This is so exciting! Thank you for sharing, Jacqueline:)

Nov. 2nd, 2021

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Jesslyn Ortiz Estrella Bronx, NY

I rate 5 stars because the process has been great and I've seen results very quickly and beautifully.

5 years ago

Reply from byte

We are so happy to hear this, thank you!

Nov. 2nd, 2021

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Rebecca Clinton, MD

The person worked with initially was very helpful. The most difficult thing in the entire process was mixing the putty and that was very easy

5 years ago

Reply from byte

Thank you for your review!

Oct. 20th, 2021

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Verified Customer

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Whitney Orrville, OH

Customer service is amazing and they are so easy to use! Love the whitening foam they provided as well!

5 years ago

Reply from byte

We love the BrightByte whitener! Thank you for your review, Whitney:)

Nov. 2nd, 2021

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Rosiline Jeanty Davenport, FL

Because once I got to week 7 they started to bother me more, and the edges where they were cut irritates my tongue pretty bad

5 years ago

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to support@byteme.com and we'll get you taken care of :)

Oct. 20th, 2021

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Verified Customer

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Dani J Roberts Billings, MT

I started to see a difference within the first month. The braces were comfortable and pain was minimal.

5 years ago

Reply from byte

This is so exciting! Thank you for sharing, Dani:)

Nov. 2nd, 2021

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Leslie chavez El Paso, TX

Waiting for retainer to be corrected. No communication, just overall bad service. Byte is extremely expensive you would think customer would matter. 2 nd time waiting on my upper retainer sadly not to confident to receive my send corrected retainer

5 years ago

Reply from byte

Hi there, we want every customer to feel supported throughout their whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Oct. 19th, 2021

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Verified Customer

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Julius Bloomington, IL

Quality aligners, good customer service. All the tools needed for the process were provided very quickly.

5 years ago

Reply from byte

We appreciate you taking the time to leave this great review! Thanks Julius:)

Nov. 1st, 2021

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Verified Customer

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Martha James Hartney Boulder, CO

Of all the B2C aligner companies, I felt Byte had the best customer service, aesthetic, and technology.

5 years ago

Reply from byte

Thank you so much! We work hard to make sure every customer feels supported the whole way through:)

Oct. 12th, 2021

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Madison Howell, MI

Amazing cool very helpful definitely will recommend definitely would like to see more people responded faster

5 years ago

Reply from byte

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Oct. 12th, 2021

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Meg Savannah, GA

It helped my teeth move towards where I want them‚Äî90% of the way. I would still like to see a little more movement

5 years ago

Reply from byte

Our Customer Care team is here to support every customer at support@byteme.com. Don't hesitate to reach out with any questions!

Oct. 12th, 2021

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Michelle Merritt Stafford, VA

It's going fine. But I don't think that the wear at night option is really practical. I never get 10 hours of sleep‚Ä¶

5 years ago

Reply from byte

Hi Michelle! For those that don't get 10 hours of sleep, we recommend putting those aligners in a couple hours before bedtime or keeping them in a little longer after waking up. Have any questions? Our team is here to help - give us a call at 877-298-3669!

Oct. 12th, 2021

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Kayla Ellsworth, KS

They seem to be working. Great customer service. They are always checking in making sure everything is going well.

5 years ago

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

Nov. 2nd, 2021

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Kitra busse Augusta, KS

Great customer service, received everything in a timely manner, and i love how my teeth are getting straight so fast!

5 years ago

Reply from byte

Fantastic to hear about your positive experience so far, Kitra!

Oct. 27th, 2021

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Sarah Brooks Kevil, KY

So far I haven't noticed a huge difference but I am not far into the process. Also, I have not noticed that the whitening works at all.

5 years ago

Reply from byte

Hi Sarah, we are sorry to hear that you have not seen progress yet. It is important to us to get you to your dream smile, so if you haven't been seeing improvement, let's get you in contact with our Care team. This team can check on your progress, the fit of your aligners, and provide you with the best next steps to get you to your projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Oct. 14th, 2021

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Stephanie Ellen Winder, GA

Because I've had zero issues following the system. My teeth are straighter and I feel so much better!

5 years ago

Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Nov. 2nd, 2021

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Keli Denise Oakland, CA

It's been really easy --- I just asked for some new insurance paperwork and no one responded otherwise they'd get a 5 star

5 years ago

Reply from byte

Hi Keli, we are sorry to hear you never heard back from our team. Give us a call at 877-298-3669 and we'd be happy to look into that. :)

Oct. 14th, 2021

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Kevij Criswell San Antonio, TX

Everything came in good timing and was easy to use. But I had some problem with customer service which is why I did not rate 5 stars.

5 years ago

Reply from byte

Thank you so much for your review! We would like to address any concerns you may have. Give us a call at 877-298-3669 and we'd be happy to help!

Oct. 12th, 2021

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Max Leveridge Waubay, SD

My gag reflex has been horrific with byte and I haven't seen much change yet so overall it hasn't been very enjoyable/beneficial but I know it's still early days

5 years ago

Reply from byte

Thank you for your feedback, Max. We are sorry to hear that your experience has not been enjoyable. It may be difficult to see the movement of your teeth, especially on a day-to-day basis. The changes will be somewhat gradual in these early stages, as we're laying the groundwork for bigger changes to come. We always recommend taking regular progress pictures for yourself - that way you can see how you've progressed since the beginning. We are standing by for support if you ever have any questions!

Oct. 12th, 2021

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John Reichart Freeport, NY

Clear promotional content, technical/medical advantage of the ultrasonic vibration device, overall cost.

5 years ago

Reply from byte

The HyperByte is a game changer! Thank you for sharing this great review:)

Oct. 27th, 2021

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Joseph Dugan Denver, CO

My teeth movement and straightening do not match with my profile. I'm on week 9 but my teeth look like they are on week 5 or 6 according to my profile.

5 years ago

Reply from byte

We can understand your concerns, Joseph. Every person's anatomy is different, and sometimes teeth are a bit more stubborn than we anticipated. We want to make sure that every customer's smile journey is progressing as we planned. If there are ever concerns about the progress, our team can evaluate the current progress and determine the best next steps. To have our team review, our customers can send in photos to support@byteme.com. We are standing by for support!

Oct. 15th, 2021

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Malachi Cruz Venice, FL

It works really quick and well! My teeth have already shifted a lot, and it's not nearly as painful as braces.

5 years ago

Reply from byte

We are so glad to hear this! Thank you for sharing!

Nov. 2nd, 2021

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Jessica Pioneer, TN

I believe the system works well. Sometimes the aligners are painful, but as long as my teeth are healthy and all should be fine.

5 years ago

Reply from byte

Hi there. We are happy to hear you are noticing changes in your smile and that things are going well. Throughout treatment, it is totally normal to be experiencing some discomfort as your teeth shift and adjust with each aligner. If you ever feel like you are experiencing a lot of pain, we want to get you connected with our professional care team so that can check and make sure everything is going okay. All you have to do is send us an email to support@byteme.com and a Byte team member will take care of you!

Oct. 19th, 2021