Name: byte
Rating: 4.5

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Brian Wallace Niceville, FL

Byte mixed up my acct and my wife's acct which caused an issue with our insurance that still has not been resolved. Odd that I have to fix this.

4 years ago

Reply from byte

Hi Robert. We would love to look into this and see what we can do for you. Our team is here to guide and assist you from start to finish. Give us a call at 877-298-3669 during normal business hours, MST. We are standing by to support you!

Oct. 27th, 2021

check_circle

Verified Customer

star star star star star

Roxene Columbus, OH

Customer service has been good, so far. Results are great!

4 years ago

Reply from byte

Fantastic to hear you're having a great experience, Roxene :) We can't wait to get you to that last step.

Nov. 3rd, 2021

check_circle

Verified Customer

star star star star star_border

Nathan Danville, PA

Customer service is slow is to respond back putting delays in the process

4 years ago

Reply from byte

Hi Nathan. Thank you so much for writing in. We want all our customers to feel comfortable throughout treatment. We can understand waiting to hear back can be frustrating, however, we want to assure you our team is working hard to make sure every customer gets taken care of as quickly as possible. If you ever need assistance, give our team a call at 877-298-3669, we're standing by to support you!

Oct. 26th, 2021

check_circle

Verified Customer

star star star star star

Robin Elston Tarpon Springs, FL

Good communication, easy to use, aligners fit perfectly.

4 years ago

Reply from byte

Thank you so much for sharing this great review, Robin!

Nov. 3rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Purna Tamhankar Birmingham, AL

Have to recharge the byte a lot and it does not stay charged. It is a lot of hassle.

4 years ago

Reply from byte

Hi there. Our team is always here to help and address any concerns you are having. Go ahead and email us at support@byteme.com or give us a call at 877-298-3669 and a Byte team member can look into this further for you! :)

Oct. 27th, 2021

check_circle

Verified Customer

star star star star_border star_border

Samer de Silva Tampa, FL

I have not seen any changes. I think it might be too soon but you keep asking me for feedback.

4 years ago

Reply from byte

Hi there, while changes will be gradual with Byte aligners, our Customer Care team is here to check in on every customer's progress. To connect with our team, simply email support@byteme.com or give us a call at 877-298-3669:)

Nov. 3rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Irah Contra Marble Falls, TX

I like most the process. But when having a concern it's such a long process to get a response.

4 years ago

Reply from byte

Hi there, thank you for your review. We want to make sure every customer feels supported the whole way through. For immediate assistance, you can reach us at 877-298-3669 :)

Nov. 3rd, 2021

check_circle

Verified Customer

star star star star star

Ahndi Marx Corona Del Mar, CA

Great experience with Byte. Love my teeth now!

4 years ago

Reply from byte

Yay! This is what Byte is all about!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Alisha Kaiser Enid, OK

Have had great results. Am glad I finally tried.

4 years ago

Reply from byte

We are so happy to hear this. Thank you, Alisha!

Nov. 3rd, 2021

check_circle

Verified Customer

star star star star star

Clio Ruiz Needham, MA

Excellent customer service and efficiency

4 years ago

Reply from byte

Thank you for this great review!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Cheryl Boland Sudbury, MA

Good product, good follow up. Treatment is easy and I can adjust it as I need.

4 years ago

Reply from byte

Throughout your entire treatment, our customer care team is here to provide you with support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)

Oct. 26th, 2021

check_circle

Verified Customer

star star star star star

Taylor Kohstall Midlothian, VA

Discounts were offered. Great communication and follow up

4 years ago

Reply from byte

Thank you for sharing your feedback!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Imogen Bartlett Hartford, CT

Easy and on my own schedule so if i needed longer for one week i could take it

4 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

Oct. 26th, 2021

check_circle

Verified Customer

star star star star star

Nikki Hall Helena, OH

Happy with my teeth! Not much pain either

5 years ago

Reply from byte

We are so excited for you!

Oct. 25th, 2021

check_circle

Verified Customer

star star star star star

Brooke Nisenbaum Phoenix, AZ

Convenient, good customer service, good value

5 years ago

Reply from byte

Thank you for this awesome review, Brooke!

Oct. 25th, 2021

check_circle

Verified Customer

star star star star star

Leslie Gunn Mobile, AL

Great people and customer service I see a huge difference

5 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Albert Solomon Orlando, FL

Great service all the way through the process.

5 years ago

Reply from byte

We appreciate you sharing this great review, Albert!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Molly Bergman

Great customer service, quick shipping! Byte worked great!

5 years ago Edited October 25, 2021

Reply from byte

Thank you so much for sharing, Molly!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

ELLA MOSS Adel, IA

EASY TO USE. COMFORTABLE, SEEMS WELL MADE. COMPANY ANSWERS QUESTIONS

5 years ago

Reply from byte

Ella!! We love to hear it! Thank you so much for the awesome review. Happy to have you in the Byte family :)

Oct. 25th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Kayla Leifheit

I'm extremely unhappy with the way my teeth look. My teeth were moved in a way where they look worse than when I started

5 years ago

Reply from byte

Hi Kayla. By the time you finish treatment, we want to make sure you are loving your new smile. If you are not happy with the results please give us a call at 877-298-3669 or send us an email at support@byteme.com so our customer care team can look into this further and see what we can do for you!

Oct. 27th, 2021

check_circle

Verified Customer

star star star star star

Sean Ladson, SC

The aligners are easy to adjust to and work really fast

5 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com.

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Laura Wallace Osseo, MN

My teeth are changing and getting whiter.

5 years ago

Reply from byte

That is so exciting! Be sure to share some photos with us of your whiter smile- we cannot wait to see it. Our team is here for you every step of the way so do not hesitate to reach out to us. We always got you! :)

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Lauren Jones Colmar, PA

Easy to use, and I'm noticing a difference already!

5 years ago

Reply from byte

Yay! We are so excited for you, Lauren!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Laura Gaines Decatur, GA

Great customer experience during sales process. Massive drop off in customer service after sale.

5 years ago

Reply from byte

Hi Laura. During the Byte journey, we want our customers to feel heard, taken care of, and supported every step of the way. Our team sends out periodic check-in emails to check the progress and see how things are going. If you have not been receiving these check-in emails, we want to look into this. Please give us a call at877-298-3669 and a Byte team member will take care of you.

Oct. 30th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Mergim McKinney, TX

1 star because the product is very poor and it's uncomfortable. Not guaranteed or money back like you guys promise. You're company is a scam.

5 years ago

Reply from byte

Hi Mergim, we want to assist with any concerns you may have regarding our product. Please give us a call at 877-298-3669 and let's get you taken care of. We provide full refunds to those who are not deemed as candidates at the time we evaluate the impressions. If you have any questions concerning this, please reach out and we'd be happy to help.

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star

Melisa Spangler Peach Bottom, PA

Things are working, great customer service so far.

5 years ago

Reply from byte

Thank you, Melisa!

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Nathan Files North Hollywood, CA

Little defined guidance, terrible customer experience and so far minimal actual results

5 years ago

Reply from byte

Hi Nathan- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Nov. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Neiky Profit

Although the aligners are working they are not a perfect fit.

5 years ago

Reply from byte

Hi there. Our team is here to help! Send us an email to support@byteme.com and our customer care team can check the fit of your aligners and make sure you are on track towards your dream smile :)

Oct. 25th, 2021

check_circle

Verified Customer

star star star star star

Alexis Urbana, OH

My teeth look great in a short amount of time!

5 years ago

Reply from byte

Woohoo! We are so excited for you, and we can't wait to see your new smile!

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star_border

Francine Moreno San Diego, CA

The aligners cut the inside of my cheek and my tongue is impacted a bit.

5 years ago

Reply from byte

Let's get you in contact with our team to assist you with this. Give us a call at 877-298-3669 or send an email over to support@byteme.com and we'll get you taken care of :)

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Laura Beyer Champlin, MN

I'm excited that my teeth look straighter already

5 years ago

Reply from byte

Woooo! We are so excited for you!

Oct. 18th, 2021

check_circle

Verified Customer

star star star star star_border

Beth Henson Spokane, WA

So far I'm really excited with what the retainers are doing

5 years ago

Reply from byte

Thank you! Now let's get you to your dream smile:)

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Lynee Parsay El Dorado Hills, CA

Fast results and excellent customer service

5 years ago

Reply from byte

Hey Lynee, we love hearing about your experience thank you so much!

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star_border

Erin Goldfarb Santa Monica, CA

I love the aligners but some times the customer support is not great

5 years ago

Reply from byte

Hi Erin! At Byte, we want to make sure you feel supported through every step of your smile journey. While we are happy to hear you are loving your aligners, we want to make sure you know our team is here for you. If you ever have a question or concern, please do not hesitate to give us a call at 877-298-3669 or you can ever shoot us a message on Facebook and we'll make sure you're being taken care of!

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star

Meaghan Lea Villa Midland, TX

I have seen a drastic change sooner than I expected.

5 years ago

Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Michael Griffiths Bellingham, MA

they have been easy, and not that inconvenient

5 years ago

Reply from byte

Our goal is to make sure that each of our customers progress through treatment with all the support and care they truly deserve 😎 Please do not hesitate to reach out if you have any questions or concerns, we are more than happy to help!

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Travis Hudson Umatilla, OR

Comfortable, affordable, and quick results.

5 years ago

Reply from byte

Hey Travis, so happy to hear about your experience! Thank you so much for the feedback 😀

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Jeanne Franck Houston, TX

Ease of process and experiencing quick results.

5 years ago

Reply from byte

Woohoo thank you for your feedback!

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Danielle Palazzo Fairlee, VT

Easy, efficient and really simple instructions

5 years ago

Reply from byte

The three things we love most, put them together = Happy customers 😎

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Michelle Reader

The support, customer service and product is exceptional.

5 years ago

Reply from byte

This is what we love to hear! Thank you for sharing :)

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Marisa Williams North Las Vegas, NV

The process is easy, fast and my smile is awesome.

5 years ago

Reply from byte

You said it best! Thank you for your feedback 😁

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Dj Miller Bridgeport, CT

I've seen a dramatic improvement in my smile already.

5 years ago

Reply from byte

Now that's worth smiling about, thank you for sharing 😁

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Luke East Glastonbury, CT

Very easy to use, no dentist appointment necessary

5 years ago

Reply from byte

That's right, we got our customers covered from the comfort of their very own home. Aligning your teeth has never been so easy! 😎

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Shaun Hammersmark Boise, ID

Easy to implement - easy to follow - see results!

5 years ago

Reply from byte

Easy peasy, can't lose!

Oct. 19th, 2021

check_circle

Verified Customer

star star star star_border star_border

Alex Rusch Coleman, MI

My HyperByte stopped working after 3 weeks and getting a new one is taking a long time.

5 years ago

Reply from byte

Hi Alex, our Customer Care team is here to help with any questions or concerns you may have. Give us a call at 877-298-3669 and we'd love to help!

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star_border

Tony Chicago, IL

Not quite finished yet for final results. A few moire weeks to go.

5 years ago

Reply from byte

So close! We can't wait to get you to that final step:)

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Melissa Cioffi Beacon, NY

Super responsive to all questions and in a timely manner!

5 years ago

Reply from byte

That is what we love to hear! Let us know if you have any questions :)

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star

Shane McHugh Albany, NY

Great product, and a wonderful support team

5 years ago

Reply from byte

We are here for you! Thank you for sharing :)

Oct. 20th, 2021

check_circle

Verified Customer

star star star star star

Calvin Allentown, PA

They are easy to put on and remove to clean

5 years ago

Reply from byte

Easy peasy, cant lose! 😎

Oct. 19th, 2021

check_circle

Verified Customer

star star star star star_border

Dina Schoulten Kaysville, UT

It's relatively easy and I can see my teeth getting straighter.

5 years ago

Reply from byte

This is so exciting! We can't wait to get you to that last step, Dina :)

Oct. 20th, 2021