Name: ADP
Rating: 3.7

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Nancy Rosenthal Brooklyn, NY

ADP is a company that truly wants your business. They are willing to go the extra mile to ascertain if the fit is a good one.

7 years ago

Reply from ADP

Nancy,
I am glad to hear about your positive experience. Thank you for taking the time to submit your feedback! We truly appreciate it!
Christine / ADP - Client Experience

Dec. 26th, 2018

star star star star star

Laila Hayes Tallahassee, FL

I used ADP with my first job. The user interface is simple and helpful in seeing how your money is broken down.

4 years ago

Reply from ADP

We're happy ADP is useful to you! Thank you for taking the time to leave a review. NW-ADP Client Experience

Oct. 26th, 2021

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Dre35 West Valley City, UT

ADP has been a great tool for our company to keep track of our personnel, and their payroll. The site is user friendly for both sides.

6 years ago

Reply from ADP

Hi Dre35, thank you very much. We appreciate this positive review and your client loyalty. Kind regards, RP - ADP Client Experience

Sep. 3rd, 2020

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TLove Milwaukee, WI

Staff is very courteous And helpful to all needs Very informed

7 years ago

Reply from ADP

"T" - I am glad to hear about your positive experience, exactly what we strive for in supporting your business! Thank you for taking the time to submit your feedback! Christine / ADP Client Experience

May. 29th, 2019

star star star star star

David Arnette Conway, SC

Awesome people and great service I would recommend adp to anyone

7 years ago

Reply from ADP

Hi David, Thank you for your positive feedback. I'm glad to hear that you are happy with our service team as well as the product.
Regards,
Pauline - Client Expereince

May. 28th, 2019

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Garrett wada Anaheim, CA

Don’t like increasing fees and minimal contact about changes to laws and services

7 years ago

Reply from ADP

Hello Garrett,

Thank you for the positive review score. I was able to locate your company, including your contact information in our database. I'm going to arrange for a Relationship Specialist to reach out to you to discuss the concerns you mention, to see if we can improve your experience.

Kind regards,
Rick
ADP - Client Experience

Apr. 26th, 2019

star star star star star

Dana Caranci Scottsdale, AZ

Excellent Customer Service! Anytime I have a problem its resolved quickly

7 years ago

Reply from ADP

Hi Dana,
It's great to read that when issues arise you quickly receive the help you need from ADP. We appreciate the review and thank you for being our client.

Kind regards,
Rick
ADP - Client Experience

Apr. 19th, 2019

star star star star star

Pamela Saidla Portsmouth, NH

Everything was set up for me. Website is so simple any one could use it.

7 years ago

Reply from ADP

Pamela,
Our goal truly is to make it an easy & effortless experience for you!
Thank you for the feedback -
Christine / ADP - Client Experience

Dec. 26th, 2018

star star star star star

BJorgensen Herriman, UT

The company I work for uses ADP. I am very impressed with the quality and safety of their service.

4 years ago

Reply from ADP

Thank you for taking the time to leave a review! We're happy to hear your confidence in our products as we strive to put out the most efficient and complete product.

NW- ADP Client Experience

Feb. 1st, 2022

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Mike John Logan, UT

Great product for businesses. I wish their time and attendance was a little easier to use.

4 years ago

Reply from ADP

Thank you for the review Mike! If you'd like, please provide any feedback on those features to ADPmobile_feedback@ADP.com and we'll get them over to the product team.

NW- ADP Client Experience

Jan. 24th, 2022

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Lindsay Shakopee, MN

ADP makes it super easy for me to see my paycheck and yearly W2 for me and for my company.

4 years ago

Reply from ADP

Thank you for taking the time to review Lindsay! We're glad our product can help make things convenient for you and your organization. We appreciate the feeback.

NW- ADP Client Experience

Dec. 30th, 2021

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Cindy R Tallahassee, FL

ADP is great with holding valuable work documents and keeping track of your PTO.

4 years ago

Reply from ADP

Thank you for taking the time to submit your feedback Cindy! We're happy to hear our product is useful for you and your work - NW - ADP Client Experience

Oct. 26th, 2021

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Tiffany Tempe, AZ

EASY!!!!! User friendly website that makes it simple and time efficient to log hours.

7 years ago

Reply from ADP

Tiffany,
Easy & effortless are what we strive for in supporting your business. We truly appreciate your business and your confidence in us!
Thank you,
Christine / ADP Client Experience

Dec. 18th, 2018

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Joanna W. Houston, TX

Quick, knowledgeable and always available!

7 years ago

Reply from ADP

Hi Joanna,

Thank you for this positive review. I feel that our associates are our most valuable asset. It's nice to read that you find the assistance you receive to be timely and knowledgeable.

We appreciate you for being our client.

Kind regards,
Rick
ADP - Client Experience

Apr. 26th, 2019

star star star star star

Jennifer Brandl Fishers, IN

Easy to use. Excellent customer service.

7 years ago

Reply from ADP

Hi Jennifer,

Thank you for this positive review. We appreciate your business and hope you'll remain a client for many years to come.

Kind regards,
Rick
ADP - Client Experience

Apr. 26th, 2019

star star star star star

Claire Revell

ADP service is second to none. Very happy!

7 years ago

Reply from ADP

Hi Claire, WOW! Thank you for your kind words. We appreciate this positive review and your loyalty to our brand.
Kind regards,
Rick
ADP - Client Experience

Apr. 18th, 2019

star star star star star

Lynn Beattie Mesa, AZ

Once it is all set up, ADP makes running payroll easy!

7 years ago

Reply from ADP

Lynn,
Easy & effortless are what we strive for in supporting your business. I am glad to hear about your positive experience! Thank you for taking the time to submit your feedback!
Thank you, Christine / ADP - Client Experience

Jan. 3rd, 2019

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Daniel Marietta, GA

Payroll account manager has been a great partner and resource!

7 years ago

Reply from ADP

Daniel,
We are so happy to hear this feedback. I'd be happy to pass this feedback along to our management team, if you would care to send me (via PRIVATE response) the name of this Account Manager!
Thank you,
Christine / ADP - Client Experience

Dec. 26th, 2018

star star star star star

Carrie Rome, NY

Very user friendly and great customer support

7 years ago

Reply from ADP

Carrie,
Easy & effortless are what we strive for in supporting your business. I am glad to hear about your positive experience!
Thank you for taking the time to submit your feedback!
Christine / ADP Client Experience

Dec. 26th, 2018

star star star star star_border

Jesse Jorgensen Herriman, UT

ADP was really easy to use. I have been through two job that have used this system to record time.

4 years ago

Reply from ADP

Thank you for taking the time to leave a review, Jesse. We're happy to hear our products are convenient and have transitioned through jobs for you.

NW- ADP Client Experience

Feb. 1st, 2022

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Jazmyne Tallahassee, FL

Great way to manage pay stubs and tax deductions from your job pay check .

4 years ago

Reply from ADP

Thank you for taking the time to submit your feedback Jazmyne! We're pleased to hear our program is an effective tool for you. NW - ADP Client Experience

Oct. 28th, 2021

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Jamie Jorgensen Millville, UT

We use it at work. I like the payroll statement features and how eay it is to update my personal info

5 years ago

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Christopher Gibbons Grand Rapids, MI

Their errors and inefficiencies become your problem. Horrible customer service. ADP could care less.

7 years ago

Reply from ADP

Hello Christopher,
I am sorry to hear of your experience and would be happy to have a team lead review your concerns. Using this site, please PRIVATE MESSAGE your company name, your client identifier, and your full contact information. Once I have this information, I’ll be happy to engage your Service Center.

Regards,
Pauline
ADP - Client Experience

Apr. 10th, 2019

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PRACPLAY Miami Beach, FL

Service works reliably and is reasonably priced.

7 years ago

Reply from ADP

Thank you for taking the time to submit your feedback! We appreciate your business.
Thank you, Christine / ADP - Client Experience

Dec. 26th, 2018

star star star star star

Cali Peterson Salt Lake City, UT

Was very visually appealing and straight forward.

4 years ago

Reply from ADP

Thank you for taking the time to leave a review, Cali. We're happy to hear your feedback on our product.

NW- ADP Client Experience

Feb. 1st, 2022

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Jordan Garella Tallahassee, FL

Has a Very easy app to use and great service

4 years ago

Reply from ADP

Thank you for taking the time to leave a review Jordan! We're happy to hear our product and service are easy and useful to use. We appreciate your feedback.

NW- ADP Client Experience

Mar. 8th, 2022

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Kathleen Miller Salem, UT

Easy to use both through the app and through the website.

4 years ago

Reply from ADP

Thank you for the review, Kathleen! We're happy to hear you find our services easy to use.

NW- ADP Client Experience

Jan. 24th, 2022

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Shirlie

Worst service ever!!!! If you don't want to receive your mone thg be my guest

7 years ago

Reply from ADP

Shirlie,
I would like to help. Can you please send me, via Private Message, just the last 4 digits of your card account number as well as a good phone number where our pay card team can reach you? With this information, I can have someone reach out to you directly to review your transactions with you.
Thank you.
Christine / ADP Client Experience

May. 22nd, 2019