Wyndham Logo
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4.9

Overall Score

Author: Kalicia Bateman

LAST UPDATED: September 11th, 2020

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The Good

  • Mobile app
  • Guarantee
  • Breakfast package
Wyndham has worked to create an atmosphere for guests to be able to stay at all over their different branches without disruption or confusion. The Wyndham mobile app allows guests to book reservations, pay for hotel rooms and other services, and track their rewards points. The Wyndham Hotel Group owns and operates fifteen different hotel chain brands. Each brand offers various amenities, but there are standards that must be met to meet the requirements of the Wyndham Corporation. The fifteen brands include the following chains:
  • Baymont Inn and Suites
  • Days Inn
  • Dolce
  • Hawthorn Suites
  • Howard Johnson's
  • Knights Inn
  • Microtel Inn and Suites
  • Ramada Inn
  • Super 8
  • Travelodge
  • TRYP by Wyndham
  • Wingate by Wyndham
  • Wyndham Hotels and Resorts
  • Wyndham Garden
  • Wyndham Grand Hotels and Resorts
With fifteen operating chains that span 66 countries and cover six continents, guests are likely to find one of the 7,400 hotels with available rooms. The Wyndham Hotels and Resorts chains make it easy for guests to earn rewards since there are so many hotel locations available. All Wyndham locations offer a best rate guarantee to their guests. This guarantee means that after a guest makes a reservation, but finds a less expensive nightly rate, will be eligible to submit an online claim form to get their rate adjusted. The rate must be at least a $1 difference. Each hotel chain offers their own Wyndham Bed and Breakfast packages. There is a breakfast package for an individual and couples as well as for families. Breakfast can be brought directly to the room or complimentary breakfasts are available at some locations.
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The Bad

  • Rewards
  • Service variations
The Wyndham Hotels and Resorts chains are all members of the Wyndham Rewards program. While it is nice for guests to be able to earn points to redeem for prizes, there are some pretty steep points requirements in order to get free nights stays. There are three different rewards programs available to choose from:
  • go Free: guests will need to earn 15,000 points for a free night
  • go Fast: guests will need 3,000 points and cash to earn a free night
  • go Get 'em: guests will earn 10 points per dollar or 1,000 points, whichever is more
One of the downfalls of having so many brands falling under the Wyndham control is that not all hotels will provide the same level of service or experience. Even within a chain there will be differences based on the properties location and nightly rate. This inconsistency means that guests will likely need to do a little bit of research ahead of time to make sure that the hotel is up to their standard and expectation.
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The Bottom Line

With thousands of hotels in thousands of cities, guests are likely to find a Wyndham property that suites their traveling needs. Guests that stay at one of the Wyndham hotel chains can typically experience the following during their stay:
  • Choice of thousands of hotel chains and room types
  • Earn rewards from all hotel chains per qualified stay
  • Best rate guarantee to ensure costs
  • Varied amenities depending on which chain a guest stays
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Star Rating

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4.1

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33 Reviews

Review Breakdown

5 grade

52%

4 grade

21%

3 grade

15%

2 grade

9%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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McKinzie Figueroa Provo, UT

We had a very mixed experience at this hotel. The breakfast they had was great and the room was clean. They even did a dinner social most nights of the week which was awesome when I was stuck living there for over a week. My biggest problem with them is that they never once came to clean my room while I was staying there. I asked them almost every day to come and clean up and they wouldn't. Eventually after two days of asking I had to send my husband down with all of our bedding to the front desk and make them give us more. That is the only thing that was "cleaned" while we were staying there and we did all of the work. It was probably one of the worst hotel experiences I have ever had.

7 years ago

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Gabriel Fernandez

This last stay was a bad experence they didn,t make room up, change towels, and room phone did not work... To improve clean the rooms, bring new towls, take out trash and get working phones.

7 years ago

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Jon Posey Riverton, UT

Last and only time I stayed at a Wyndham our room was decent but it smelled like smoke and they didn't do anything about it for us. Very disappointing, no plans to stay there again.

6 years ago