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4.1

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 28th, 2022

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The Good

  • Amenities
  • Discounts and rewards
Originally, the Super 8 founders started by purchasing individually owned hotels that were already in business. When the Super 8 founders decided to start building their own hotels, they decided to create a quality experience for guests without inflating prices. While there may be some amenities missing, overall Super 8 locations include almost everything a guest will need during their travels. Just because Super 8 is a "discount" hotel does not mean that their guests do not have amenities to take advantage of. Despite being labeled as 2-2.5 star hotel, Super 8 is known for offering a number of standard amenities to make their guests as comfortable as possible. These services include:
  • Continental breakfast - available for all guests as part of the room rate
  • Wireless Internet Access - free wifi and an upgraded options are available
  • Hair dryers, coffee makers, and other room basics - if a guest forgets something they need, they can also call the front desk to see if it is available
  • Lobby area - guests can relax and unwind in the main lobby area
Depending on which Super 8 location a guest books, there are also some locations that offer additional amenities. Guests will need to check with the specific hotel they booked their room with to see if the following are available at that property:
  • Pool - more often than not, Super 8 properties include a pool or jacuzzi
  • Meeting rooms - for those traveling on business, some locations have conference/meeting rooms available to schedule
  • Restaurants - typically, only the larger Super 8 properties include restaurants
Additional discounts and rewards are available for Super 8 guests as well. Guests can take part in the Wyndham rewards program by enrolling and then earning points for each stay. On top of that, military personnel can save an extra 15% when they book their stay at a Super 8. If guests sign up for the Wyndham Rewards Visa card, they can also earn two free nights at any Wyndham hotel.
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The Bad

  • Service limitations
  • Billing issues
  • Pet fees
Super 8 prides itself on their ability to offer standard services for a lower price than most hotel chains. That being said, guests need to understand that while they are saving money, there are some services that are forfeited as part of that discount. While Super 8 does offer the most common amenities to their guests, there are services not available to those who stay at one of their locations. These services include:
  • No dry cleaning: there is not a dry cleaning service in most Super 8 hotels
  • No fitness center: for those who are constantly on the road and need an exercise outlet, Super 8 does not typically have fitness rooms
  • Billing issues: some guests have experienced additional charges for various services
While Super 8 does allow guests to bring their small, medium, and even large-size animal, there is a price to be paid. Those who decide to bring their pet will be required to pay a $10/night fee per animal they decide to keep in the room. This charge is to offset any additional damage or cleaning required due to the presence of the animal in the room.
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The Bottom Line

Those who book a reservation at a Super 8 location can expect the following from their stay:
  1. Standard amenities: continental breakfast, wifi, room accommodations, and lobby area available
  2. Extra amenities (at participating Super 8 locations): some locations have pools, conference rooms, and even restaurants
  3. Discounts/Rewards: save a little extra and earn travel points through the Wyndham system
  4. No dry cleaning or fitness center available for guests
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Star Rating

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3.3

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36 Reviews

Review Breakdown

5 grade

11%

4 grade

25%

3 grade

44%

2 grade

19%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Tanner Cook Gilbert, AZ

Excellent price for a room in Nevada - but upon seeing the room I understood why(dirty, unkept, filthy). The room was in very rough shape. The reason for 3 stars is because after talking with their customer service department, they sent me a check for $50 for my poor experience. I guess it was a step in the right direction!

7 years ago

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Hyrum Sandy, UT

Had a nice stay recently when my wife and I traveled back home for my brother's wedding reception. Reasonable price for a nice clean room. Would stay with them again.

8 years ago

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Janan Grange Pleasant Grove, UT

We stayed at a Super 89 in Salina, Utah. There was a huge mountain biking competition in Salina and all the hotels were booked. Fortunately, we had booked this hotel earlier. It was clean and the food was fine but it just had the basics. We were just grateful we got a non smoking room as our friends did not and it smelled really bad.

6 years ago

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Robert Wilson Bethesda, MD

Stayed at the Super 8 in Moab, Utah in August. It was very cheap and located conveniently. The room was clean and a good size but the carpet felt like it should have been thrown away a long time ago. The breakfast was average at best. Next time I would spend more money to stay some place nicer. But if you are on a tight budget I guess it will do for a night or two at most.

6 years ago

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Kaitlyn Rios Ogden, UT

Super 8 motels are a great convenience. I check in randomly and without notice when I road trip from city to city. They are so affordable and the rooms are very clean, I choose them often.

6 years ago

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Lacey Horne West Valley City, UT

Super 8 depends on the location, I have stayed in some where I have been impressed by the cleanliness and quality and some where they’re pretty gross. Check out reviews on your specific location.

6 years ago

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Bryndie Managua, MN

I feel like Super 8s have kind of a bad rep but I haven’t had a bad experience yet. It’s definitely a basic hotel, but they have enough to make you comfortable and the rooms were clean

6 years ago

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Mickey Mangum Long Beach, MS

Super 8 is a value hotel and you will get what you pay for. The room was dated and small but totally sanitary and safe to sleep in. The staff was efficient and the stay was fine. Great value identity don’t mind “roughing it” a bit.

6 years ago

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KC Riverton, UT

We've stayed at several Super 8s over the years. Recently we stayed at a newly renovated one in Moab. It was really nice (especially for the price). I think it probably just depends on which Super 8 you're staying at.

6 years ago

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Tom Gourley Pleasant Grove, UT

Super 8 offers a "no frills" option for those looking for bargain pricing with few "extras" offered. The rooms I have stayed in have been clean and comfortable but sometimes the facilities have been older with need of upgrades and repair. I have also found the complementary breakfast quite modest.

6 years ago

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Katlyn Hockman Houston, TX

I have never had a great experience at a super 8 before. I would only recommend them if you're working on a low budget and just need a place to stay. If you're looking for nice quality it isnt a place for it.

6 years ago

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Patrick Orem, UT

During my wild youth, I stayed here. It wasn't anything spectacular but it got you what you needed. It was really affordable.

8 years ago

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Cole Haight South Jordan, UT

It is a great price and it allows you to stay in a good place for the night. My only problem was that it was a little dirty. Other then that it did what it promised.

4 years ago

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Logan Hudson Norcross, GA

The hotel is great for the price. I would only say that the maintenance lacks sometimes. So it makes the experience bad sometimes. Overall, I would say Super 8 provides a product that matches the price.

6 years ago

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Audrey Mitchell Managua, MN

Super 8 seems to be getting more and more ru down over the years. It's a cheap place to stay which is convenient, but I never feel like the rooms are completely clean and free of bugs.

6 years ago

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Angelina Hamilton Gulfport, MS

In the Super 8 i went to, it was run down and not very clean, the employees were not very helpful and It made for a bad experience, im not sure about other locations but this one was not a very pleasent experience.

6 years ago

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Charlotte Ash Sandy, UT

For the price they are ok. The person who is manages them can make a big difference. Their not the best on customer service. but you get what you paid for!!!

8 years ago

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Juan Beaver, PA

If you need a cheap decent place to stay this is it. I would be aware of the location before you stay some super 8 hotels are more run down than others.

6 years ago

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Tony Riverton, UT

As a last resort, spent the night in a Super 8 in CA. Was pleasantly surprised and for the money, it was a good deal.

6 years ago

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Amber C Frey San Diego, CA

You get what you pay for with Super 8. It's not the nicest place to stay but the price is fair enough. I wouldn't want to stay more than a night here though.

7 years ago

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Larson Riverton, UT

Super 8 is a nice clean place. It was very great and affordable.

6 years ago

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Ellie Cheyenne, WY

The super 8 has truly unbeatable prices for a reason. The rooms were unkept and the sheets were dirty. The room was cramped and crowded and the pool was cold.

6 years ago

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Jesse Rice Biloxi, MS

Thanks to Super 8 my son and I had a great stay when we went hunting in Kentucky.

6 years ago

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Christyan Bennett New Orleans, LA

Super 8 hotels is a great, affordable hotel that is great for a night stay. I would recommend for any family looking for something very affordable.

6 years ago

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Jacob American Fork, UT

Super 8's are can be actually quite good. We tend to stay at Super 8's when it is a very quick trip, and need somewhere safe and inexpensive to stay.

6 years ago

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L. Fowler Pleasant Grove, UT

Nice place to stay for the price. Not very much to talk about because it is a bed and bathroom and adequate enough.

8 years ago

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Robyn Haight South Jordan, UT

We've stayed in several Super 8 locations. They have good prices. They have had breakfast which is nice for a family.

4 years ago Edited January 31, 2022

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Randi Nelson Managua, MN

Super 8 seems to have decreased in quality over the years, but the rooms are very cheap and easy to book.

6 years ago

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Kaydence Bonino Riverton, UT

Not a big fan of Super 8! We stayed here in Texas and the rooms were very dated and the rooms were not clean. We won't stay there again!

6 years ago

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Dylan Findlay South Jordan, UT

Bed, bathroom, not much else. Great place to stay if you need a cheap place to sleep.

8 years ago

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Natasha Salt Lake City, UT

Great for the price, but it really isn't anything special.

8 years ago

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Laura Herriman, UT

These hotels are old and the furniture is from the 1950's. The bed is hard and uncomfortable.

8 years ago

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myles Ragas Long Beach, MS

I was not very happy about my stay with super 8. I found a big roach in my room.

6 years ago

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Rebecca Managua, MN

Super 8 is an okay hotel. They offer good accommodations but it isn’t always clean

6 years ago

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JR Suguturaga Orem, UT

I can usually get a room on short notice but the room quality is so-so. You get what you pay for.

6 years ago

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Trent Provo, UT

Pretty clean and good priced. I have no complaints.

8 years ago