In 2007, Rodeway Inn was named the fastest growing chain in the hotel industry by Lodging Magazine (May 2008 issue). This was due to its new brand strategy and pricing model that greatly improved franchise sales. Rodeway Inn promises one objective: a fresh, clean room for a good night's sleep. Combined with:

a nice, hot shower to wake you up
a good cup of coffee to keep you going
affordable rooms that take guest's budget into consideration, so they can focus on the experience and not on their wallet.

Rodeway Inn hotels offer one promise: the travel basics with the reliability and security of a trusted national brand. The main thing people like about the hotel is its location, typically in the heart of main areas, walking distance from eateries and shopping areas.

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The Bad

Franchises
Unstandardized accommodations
Pets

Although Rodeway Inn promises guests the security of a trusted national brand, each Rodeway Inn is individually owned and operated by the hotel owner or management company (franchisee), so there appears to be no central customer service or accountability in the event that a guest has an unsatisfactory experience at one of their franchised hotels. This being said, accommodations are relatively unstandardized, leaving guests with unfulfilled promises and poor accommodations such as:

Hot water not working
Heater not turned on in winter
TV not working and after endless delay
Failed refrigerator

A downside to being conveniently located is the noise. Guests on the lower level floors had trouble sleeping with both foot and vehicle traffic right below their windows. Although some hotels offer pet-friendly accommodations, there is a pet fee of 15.00 per night and per pet and a limit of 2 pets per room.

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The Bottom Line

Overall, Rodeway Inn sounds a lot better in theory than in person. More than half of guests were unsatisfied and disgruntled by their hotel experience. At best, it delivers on provided bare travel basics but not on being a brand that is trusted. Its best feature seems to be its convenient location in walking distance from main attractions, eateries and shopping areas.

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User Reviews

Star Rating

2.6

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13 Reviews

Review Breakdown

5 grade

4 grade

15%

3 grade

31%

2 grade

23%

1 grade

23%

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Mike Ika West Valley City, UT

I stayed at the Rodeway Inn just outside of Hurricane Utah. Awful experience. The room was cheap and I got exactly what I paid for. We had to ask for new sheets and pillow cases because there was actual dirt on the pillow case. Gross. The free breakfast was not a full breakfast, rather a continental breakfast. Thats fine except for the fact that there were very limited options for cereal, pastries, and fruit.

6 years ago

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Randy Webster Bend, OR

They did not honor the AARP discount the first night and refused to refund the 10% the second night. They did give me the AARP discount the second night. The first night I said AARP and thought I had gotten it./

10 years ago

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Dwhoush Theodore, AL

I stayed in a Rodeway once. Never again. The room smelled like mold. The hotel was falling apart. The staff was not nice at all. I’d rather sleep in my car next time.

6 years ago