ServicePlus Home Warranty
2.6
4.0
Overall Score
Author: Kalicia Bateman
ServicePlus Home Warranty provides its warranty services to the majority of the United States. The company strives to constantly offer customers fast and effective solutions with a network of qualified service contractors. The warranty company believes in providing great value and protection against the high costs of home and appliance repairs. Whether you are planning to buy a new home, sell your existing home, or simply stay put, ServicePlus Home Warranty's products can you save time and money.
Attention: This company has rebranded.
Initially operating as Total Home Protection, ServicePlus Home Warranty has recently rebranded. It no longer operates under the name Total Home Protection.
Top Ranked Companies
Pros
- Competitive Prices
- Types of Home Warranties
- 24/7 Customer Service
- Pre-Screened Local Technicians
Competitive Prices
ServicePlus Home Warranty offers its customers home warranty services at a price that is competitive in the market. The company offers a competive average price of $399 for its basic coverage, putting it right in line with other top providers in the industry.
Types of Home Warranties
ServicePlus Home Warranty offers a comprehensive warranty plan to fit every homeowner’s budget. Your service agreement coverage will repair or replace covered items, regardless of age, make, or model. You can choose from the following three plans:
- Gold: basic coverage plan, includes systems and appliances such as a water heater, a built-in microwave oven, and a garage door opener.
- Platinum: total coverage plan, includes systems and appliances such as an air conditioning, a plumbing system, and an electrical system.
- Optional: additional coverage, includes systems and appliances such as a pool and spa, a septic system, and an additional water heater.
Also, the following home warranties are offered by ServicePlus Home Warranty:
- Homeowner Warranty
- Seller Home Warranty
- Buyer Conversion Warranty
- Buyer Direct Warranty
- Renewal Warranty Contract
24/7 Customer Service
ServicePlus Home Warranty offers unmatched customer service around the clock. Their call center is available 24 hours a day, seven days a week, 365 days a year. This makes filing a claim and receiving service significantly easier and can give homeowners, especially first-time home buyers, a peace of mind knowing they are covered 24/7.
Pre-Screened Local Technicians
With a home warranty from ServicePlus Home Warranty, you will not have to search any directories for contractors or repair technicians or wonder whether you can trust an unfamiliar service vendor. ServicePlus Home Warranty offers authorized technicians who are pre-screened, licensed, and insured.
Cons
- Coverage
Coverage
ServicePlus Home Warranty only covers 46 of 50 states. Even though that is a big portion of the country, 17 other states are denied of their services. If you live in one of the states that is not covered by ServicePlus Home Warranty services you might need to look for home warranty coverage somewhere else.
The Bottom Line
ServicePlus Home Warranty offers their services to 46 of 50 states. They believe in providing high quality products and services that will fit with your budget and your home warranty expectations. The company offers a variety of policies and plans to their customers at competitive prices starting at just $399. With multiple plans offered, you have the option to find the plan that will fit your home warranty needs.
Verified Customer
Review Source
Cindy
6 years ago
Verified Customer
Review Source
Home Owner
6 years ago
Reply from ServicePlus Home Warranty
Per the policy, Total Home Protection's new claim placing system is available 24/7. While our location itself closes on weekends, holidays, etc - we do have measures in place to allow consumers to place claims online and over the phone. We also have a system in place that assigns vendors to service your claims over the weekends and after normal work hours where available. If you would like to review a copy of your policy you can do so online through our consumer portal or by calling our customer care team who can send one to you through email.
We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402
Mar. 10th, 2020
Verified Customer
Review Source
Ed K Conroe, TX
6 years ago
Reply from ServicePlus Home Warranty
Jun. 22nd, 2020
Verified Customer
Review Source
Anonymous Gloucester, VA
8 years ago
Verified Customer
Review Source
S West
6 years ago
Verified Customer
Review Source
Anonymous
6 years ago
Beverly Ahrens Glen Carbon, IL
8 years ago
Verified Customer
Review Source
Jackson
6 years ago
Verified Customer
Review Source
B
6 years ago
Reply from ServicePlus Home Warranty
Please be advised that we have no record in our system for this consumer being one of our customers. We have tried to locate a policy with the information provided and nothing is coming up in our system. This review may be intended for Total Protect and not Total Home Protection. We are not affiliated with Total Protect/Cross Country/HMS in any way.
Should you wish to discuss your claim, coverage, etc, please reach out to our customer care department so that they can locate your policy and we can try to rectify your experience.
We at Total Home Protection have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. If you have any further questions, please contact us at 1-800-545-0402.
Mar. 10th, 2020
Verified Customer
Review Source
Dottie
6 years ago
Reply from ServicePlus Home Warranty
Mar. 10th, 2020
Verified Customer
Review Source
samuel
6 years ago
Verified Customer
Review Source
Eugene EDMOND Kuntz
8 years ago
Verified Customer
Review Source
Donna
6 years ago
