Name: Select Home Warranty
Rating: 3.7

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Verified Customer

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Jennifer campbell

The last person who fixed my dishwasher left it defective

6 years ago

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Erin Wales

I have a request that I put in last year and the issue still has not been addressed!!!!

6 years ago

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Rhonda Smith Ozark, MO

Terrible followthrough, very poor selection of contractors due to very low caps.

6 years ago

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Marsha Cordova Noblesville, IN

Have filed claims and been denied. Always seems to be fine print I wasn't aware of.

6 years ago

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Jeremie Creer Pascagoula, MS

Too many mistakes, things not taken care of in a timely manner

6 years ago

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Cathy gurley

Hatd to contact. Given different info on different days

6 years ago

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amy

Very poor at handling claims fast and efficiently

6 years ago

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Samantha

The customer service is poor. It took hours to get back to us about a simple issue.

6 years ago

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Annette saavedra

No communication with the contractor getting repaired quote

6 years ago

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Yolanda perez

Becaus i paid for a year advance never wanted to accept my issues. I paid out. Of pocket of

6 years ago

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Virginia Wynne

they never reolied to my claim despite 19 calks. Tbeir Facebook page is full of complaints. Crooks!

6 years ago

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Lloyd Scarborough

Don't use Select they are horrible, won't pay for anything that they should. Premiums are high !

6 years ago

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stacey

it's a struggle to get anything covered unde the plan fixed.

6 years ago

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Dennis

Only had one encounter and got resistance

6 years ago

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Jennifer Lake

Horrible company - not ethical, no call back. Lacks actual people that can look at your issue.

6 years ago

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Jimmy Williams

I have 3 open claims since October last year and the company is ok that they done nothing

6 years ago

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Theodist Skinnet

I had to file a BBB Complaint at still did not get my paid work completed in full

6 years ago

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Kent stokes Washington, UT

They look for every reason not to pay a claim. It also takes forever to get them to pay a claim.

6 years ago

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Debbie Muellet Mayer, AZ

They do not replace an item or give the customer very much for their older item.

6 years ago

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Felicia Wiley Tulsa, OK

Service providers are slow, the deductible is too high.

6 years ago

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Julie Pietschman Rockwall, TX

One contractor was terrible won't let him back in my housr

6 years ago

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Matt Sugar Land, TX

Your company does not approve most if not all the jobs that you say are covered.

6 years ago

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Lela K Reeves

They owe us over $1100.00. They do not respond other than indicate someone will contact us.

6 years ago Edited September 14, 2021

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Anonymous

They find the cheapest people to work with and it is a scheduling nightmare.

6 years ago

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Carol

We had an AC issue and they did not cover our repair that was justified.

6 years ago

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Rodwin

Service took long and then claimv3 was limited and not fully covered.

7 years ago

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O'Rourke

Horrible don't cover anything use of comma in the contract to me it was total bs

7 years ago

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S.C.

When I finally needed them, they refused to provide service and constantly gave the run-around.

7 years ago

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Kathy

Very difficult to get approval for repairs. Takes multiple calls and followup

7 years ago

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Allisa

Select Home warrenty does not always "approve" what needs to be fixed.

7 years ago

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James King

They covered only a small portion of the total cost of repair to our 10 year old cooktop.

7 years ago

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Tony Collier

They will not fulfill the terms of our contract. They did not repair our CHA. It's been 5 months.

7 years ago

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Justin Chamoun

Doesn't cover anything. Paid extra for pool to be covered, two claims so far, neither covered

7 years ago

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Rafael R Velaydez

Poor service and does not provide results. Your process creates delays to reach a resolution.

7 years ago

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r. Gorman

limitations on coverage buried in contract and some not explained at all. Slow response

7 years ago

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Danielle

Horrible customer service. Do not have good contractors to do the work. So much more.

7 years ago

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Arabinda Banik

They have cheated me. They took my money and never provided service. I am suing them

7 years ago

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Valerie

They never approve for anything to be fixed. They diagnose the issue without even looking at it.

7 years ago

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Windley-Ginn

I purchase the warranty, but have used it minimally.

7 years ago

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Lucia Campbell

It takes a while to get an answer of a claim.

7 years ago

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Melissa echols

Lack of finding someone to repair and still having to pay and get reimbursed

7 years ago

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Nicole Jones-Gyllstrom

I purchased a policy, they charged me twice for it and I still don't have the policy.

7 years ago

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Dan Webb

Slow and time consuming clam process.

7 years ago

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bill Williamston, SC

Trying to cancel. All i am getting is the run around. Talked to many people in the last 2 weeks. Still not getting my money. This is not a good company

4 years ago

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ut dinh Plymouth, MN

Terrible service that all I can say...sub mitted the claims for more than a month, nothing happened. I kept calling them they kept saying the same thing over and over..

5 years ago

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Jennifer Mavros

Brice was a great help in deciding to switch to Select Home Warranty.

5 years ago

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Kimberly Duggins Lawrenceville, GA

Rep called up and was very knowledgeable about services. Made payments fit my budget.

5 years ago

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northern2@cox.net Jenks, OK

Enrollment was easy with Lucas Smart. Haven’t had to make a claim yet.

5 years ago

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teddybear1907@yahoo.com Coos Bay, OR

I do not have any experience except initial sigh-up and payments

5 years ago

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Anthony Hull Riverside, CA

Sam Mason really new his stuff. Very kind and very knowledgeable.

5 years ago