Name: Landmark Home Warranty
Rating: 4.2

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Brenda Grand Junction, CO

in most casses things have been taken care of in a timely manner

9 years ago

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Brian Arlington, TX

Because I had a hot water heater go out and they would not help replace it when it went out cause it was older but it worked fine when I moved in

9 years ago

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Wayne&Brooke Palestine, TX

The issue we are having with our HVAC unit was caused by Landmark's contractor and Landmark will not cover them coming back out to fix it.

9 years ago

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Joseph Gilbert, AZ

Fast, friendly, knowledgable, helpful

9 years ago

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Jolly Shields Phoenix, AZ

I've spent thousands of dollars replacing/repairing things that should be covered, but apparently are not. Home warranties are worthless.

9 years ago

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Angela Boise, ID

delay of calling in to get a warranty repair. repair companies chosen to do the work.

9 years ago

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Patrick&Debbie Las Vegas, NV

Called and things were taken care of .

9 years ago

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Salvadore Cerros St George, UT

They where friendly when I called, and did everything they could for me.

9 years ago

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Brice Klassen Maricopa, AZ

Hard to schedule a good luck vendor, don't cover everything that came in my house.

9 years ago

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Brenda Vega-Ayala Conroe, TX

Quick response and asertive solutions.

9 years ago

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Patsy Hill

I rate them at 9 because of their quick response and easy online claim service.

9 years ago

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Olaf Roessner

Their response is immidate and professional.

9 years ago

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Nina Franklin

prompt, professional, in contact, service, follow up

9 years ago

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Justin Curtis Phoenix, AZ

Easy to work with and quick response

9 years ago

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Judy Orr Nampa, ID

Always follow through with any issues that may arise

9 years ago

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Bobby Benson Garland, TX

On time service great customer service

9 years ago

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Anonymous

They are quick to help get you needs fixed

9 years ago

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David States Ogden, U

They are very responsive and easy to work with.

9 years ago

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Bruce/JoAnn Wilson St George, UT

I've only had 2 claims but both went smoothly and one time

9 years ago

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Steve Oden Roanoke, TX

Service promptness and technicians knowledge

9 years ago

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Robert Gibson Georgetown, TX

They have Excellent service and cooperation

9 years ago

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Robert Clare Tucson, AZ

Overall I'm satisfied. Had a couple of issues with repairs and timeliness.

9 years ago

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Paul Petersen Gilbert, AZ

They have always been very responsive and professional.

9 years ago

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Luong Duc Yuma, AZ

I have no complaints about them. I'm very happy with the service they provide.

9 years ago

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FJ Plano, TX

Landmark customer service is fantastic. I had a pleasure of assisted by Ma. Sarah M. She wa professional, courteous, and knowledgeable. Thanks agai!

4 years ago

Reply from Landmark Home Warranty

Dear FJ, Thank you so much for the 4 star review and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty and Sarah! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Sarah loved the positive recognition, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 21st, 2022

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Cynthia Turner Cypress, TX

Kenneth C was great! Knowledgeable, friendly and quick! Overall great experience and ease while renewing…

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Turner, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Kenneth! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we love to hear about your experience. Answering your questions and ensuring a seamless contract renewal was extremely important to Kenneth, and he appreciated the opportunity to offer his personal assistance to you. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Feb. 25th, 2022

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Pete Padgett Las Vegas, NV

Deanna W was extremely professional and courteous. We have been very happy with our Landmark Home Warranty services.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Padgett, Thank you so much for the 5 star review regarding your professional and courteous customer service experiences with Landmark Home Warranty and Deanna! Your satisfaction and providing a level of service that exceeds your expectations is everything we strive for, and we appreciate the opportunity to assist with all your home warranty and home services needs. Deanna also loved the positive feedback and enjoyed providing you with her personal assistance. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 20th, 2021

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Monique Rubio Boise, ID

Christopher S was very helpful and descriptive on my many questions. What a great employee. Thank you!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Rubio, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Christopher! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Christopher loved the positive feedback and enjoyed providing you with his personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Oct. 22nd, 2021

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Christine T Royse City, TX

Been super happy with Landmark! Alexander J got us all set up on our renewal and saved us money too!!

5 years ago

Reply from Landmark Home Warranty

Dear Christine T., Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Alexander! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. We agree! Alexander is very helpful, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Sep. 3rd, 2021

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Alvin Diehl CA

Told me exactly what I needed to know. Very quick and efficient and I appreciate that! Great job!! Thank you.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Diehl, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 24th, 2021

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Joseph Clevenger Citrus Heights, CA

The Landmark rep was polite, friendly, professional, I called in and renewed my warranty in less then 2 minutes.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Clevenger, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Aug. 19th, 2021

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Cortney Vogt Houston, TX

Alexander J processed my request efficiently and quickly and I was off the phone in less than 3 min.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Vogt, Thank you so much for the 5 star review and awesome testimony regarding your customer service experience with Landmark Home Warranty and Alexander! Customer satisfaction and is always our top priority and we happy to receive such positive feedback. We have also shared your review with Alexander and he was humbled by your kind winds and really appreciated the opportunity to provide you with timely and efficient service. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 23rd, 2021

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Karen Meyer Idaho Falls, ID

Great renewal service from our agent Alexander Jacobs. Peace of mind with a home warranty. Wouldn’t be without one!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Meyer, Thank you so much for the 5 star review regarding your positive customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 13th, 2021

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Sharon Jahnke Spring, TX

Love the customer service, always on top of it for me!! recommend your company to all my friends buying homes. Thanks

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Jahnke, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is customer satisfaction, and your wonderful remarks is everything we strive for as your home warranty provider and we really appreciate the opportunity to assist you. On behalf of the entire Landmark team, thank you again! We truly value your loyal business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Jun. 30th, 2021

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William Andrew Reno, NV

I just signed up with Landmark, but Alex was very helpful and gave me some discounts not available on line.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Andrew, On behalf of the entire team, welcome to Landmark and thank you so much for the 5 star review and positive remarks regarding your excellent customer service experience! Our number one priority is customer satisfaction, and your testimony is exactly what we strive for as your home warranty provider. We agree! Alex goes out of his way to deliver quality service, and your kind words truly made his day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 16th, 2021

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Tim Couch Austin, TX

people have always been professional. Service representatives have been responsive and competent. Alex J was especially helpful and competent today

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Couch, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty and Alex! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We agree! Alex is exceptional in performing his duties, and your rave review really made his day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jun. 7th, 2021

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Patty Essman Henderson, NV

I just renewed my contract with Alexander J. who is very professional and kind. Took care of my needs in less then 15 minutes! Thank you.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Essman, Thank you for the 4 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Our top priority is your satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you. Answering your questions and ensuring a seamless contract renewal was extremely important to Alexander, and he appreciated the opportunity to offer his personal assistance to you. We truly value your continued business look forward to serving you again. Landmark Home Warranty.

Apr. 15th, 2021

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Michelle Zavala Humble, TX

Easy to request service calls. Easy to renew. Fred F. made the renewal process look easy and was very thorough.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Zavala, Thank you so much for the 5 star review and sharing such positive comments regarding your customer service experiences with Landmark Home Warranty and Fred! Our top priority is your satisfaction and to make the process hassle free, and it makes us happy to know how well this has worked for you. Please know, ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Merrianne Durham Caldwell, ID

Fred F. gave excellent customer service today. I have been very happy as a Landmark customer over the past year.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Elizabeth, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Fred! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. We agree! Fred goes out of his way to provide excellent customer service, and your kind words really made his day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Duncan Perez Katy, TX

Very easy to deal with and great customer service with agent that served me. Great communication skills.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Perez, Thank you so much for the 5 star review and remarks regarding your wonderful customer service experience with Landmark Home Warranty! Connecting our valued homeowners to service professionals who are reliable and efficient is exactly what we seek to do, and it is always our most distinct pleasure to help. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Brandon Stroud Salt Lake City, UT

Excellent customer service!!! Fred helped me right away; professional, personable and knowledgeable. Thank you!!!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Stroud, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Fred is very professional, and your positive feedback and kind words really made his day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 17th, 2021

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Don Niederhaus Weatherford, TX

Alexander J. was very professional and knowledgeable. He answered all my questions and took care of enrollment.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Niederhaus, Thank you so much for the 5 star review and providing such positive feedback regarding your excellent customer service experiences with Landmark Home Warranty and Alexander! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. We agree! Alexander is very knowledgeable, and your positive feedback and kind words really made his day. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 10th, 2021

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Fia Van Lambalgen Ventura, CA

Fred F. was very helpful when I renewed the policy. I had several questions and he took the time to help me!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Van Lambalgen, Thank you so much for the 5 star review and such positive testimony regarding your outstanding customer service experience with Landmark Home Warranty and Fred! Answering your questions and ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. Landmark always strives to provide the most comprehensive coverage in the industry and best-in class service, and we truly value your continued business. On behalf of Fred and the entire team, thank you again! We humbly look forward to serving you in the future. Landmark Home Warranty

Mar. 4th, 2021

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Kwan Lam ,

Fred F. help me to renew my Landmark home warranty. He helped me to find the discount code. Save on my monthly payment.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Lam, Thank you so much for the 5 star review regarding your recent service experiences with Landmark Home Warranty and Fred! Our top priority is to provide comprehensive coverage, competitive prices, and a level of service that exceeds your expectations, and we are thrilled to hear that this has been your experience. Please know we have also shared your review with Fred, and he was humbled by your kind words and appreciated the opportunity to offer his personal assistance. On behalf of the entire team, thank you for choosing Landmark! We truly value your loyal business of 3 years and look forward to serving you in the future. Landmark Home Warranty

Feb. 25th, 2021

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Gail Hirsch Boise, ID

Erin P, along with Chris in Renewals, provided excellent customer service. I would refer others to Landmark.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Hirsch, Thank you so much for the 5 star review and testimony regarding your outstanding service experiences with Landmark Home Warranty and our amazing customer service advocates Erin and Chris! Your satisfaction is our number one priority, and we love the positive feedback and always appreciate the opportunity to help. Please know we have shared your kind remarks with Erin and Chris, and they truly appreciated the opportunity to go the extra mile on your behalf and was humbled by your commendation. Thank you again for choosing Landmark! We truly value your business and recommendation, and look forward to serving you in the future. Landmark Home Warranty

Feb. 16th, 2021

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Barry OConnor Austin, TX

Fred F was very pleasant and easy to deal with. Offered me a savings to renew, which was very much appreciated.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. OConnor, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your service experiences with Landmark Home Warranty and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and also provide you with the peace of mind that you deserve. Please know we have shared your rave review with Fred and he truly appreciates the opportunity to go the extra mile on your behalf and was humbled by your commendation. On behalf of the entire Landmark team, thank you again! We truly value your continued business of 7 years and look forward to serving you in the future. Landmark Home Warranty

Feb. 15th, 2021

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Kegan Tuttle Henderson, NV

Great customer service. Fred F was very helpful in helping with my home warranty issue. Would recommend him to anyone!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Tuttle, Thank you so much for the 5 star review and testimony regarding your outstanding service experience with Landmark Home Warranty and Fred! Your satisfaction is our number one priority, and we love the positive feedback and always appreciate the opportunity to help. Please know we have shared your comments with Fred and he truly appreciates the opportunity to go the extra mile on your behalf and was humbled by your commendation. Thank you again for choosing Landmark! We truly value your business and recommendation, and look forward to serving you in the future. Landmark Home Warranty

Feb. 4th, 2021

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Roy Hughes DC ,

Great to deal with. Scott P Was great to deal with helping make sure I was properly covered without extra expense.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Hughes, Thank you so much for the 5 star review and positive testimony regarding your outstanding service experience with Landmark Home Warranty and Scott! Your peace of mind regarding the contract renewal was extremely important to Scott, and he appreciated the opportunity to offer his personal assistance and is humbled by your commendation. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you again in the future. Landmark Home Warranty

Feb. 22nd, 2021

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rpardini100 Plano, TX

Adrianna P was the most professional and efficient person i have had the pleasure to work with in the 20 years have been using home warranties!

5 years ago

Reply from Landmark Home Warranty

Dear rpardini100, On behalf of the entire team, thank you so much for the 4 star review and providing such amazing testimony regarding your customer service experience with Landmark Home Warranty and Adrianna! Our top priority is your satisfaction with all your home warranty and home services needs, and we always appreciate the opportunity to help. We agree! Adrianna is always professional and your situation was extremely important to her, and she appreciated the opportunity to help. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 21st, 2021

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JR Deer Park, TX

I like that you call reach them on weekends. I dislike that some of the services don’t work on weekends.

5 years ago

Reply from Landmark Home Warranty

Dear JR, On behalf of the entire team, thank you so much for providing Landmark Home Warranty with a 5 star review regarding your customer service experiences! Your satisfaction is our top priority and we take pride in remaining accessible and providing assistance in the moment to our valued homeowners 24/7, 365 days a year. Thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your continued business and look forward to serving you soon. Landmark Home Warranty

Jan. 21st, 2021