Vio Security
2.8
4.7
Overall Score
Author: Kaitlyn Short
GHS Interactive Security is now Vio Security. The security company is one of the country's top community-based security and automation companies and has over 100 years of combined experience in the home security industry. The company also has a wide variety of security and home automation options from which you can choose.
Additionally, Vio Security advertises flexible monitoring rates and offers convenient access and control of its systems via an intuitive smartphone app that allows you to check in on your home from virtually anywhere, 24/7. Vio Security provides 24/7 monitoring service, protection, and maintenance.
See Vio Security reviews below to see what customers have to say about the company's products and services.
Top Ranked Companies
The Good
- Residential and Commercial Applications
- Alarm.com App with Integrated Systems
- Secure Cellular Communication
- Theft Protection Guarantee
- Customizable Equipment Options
Residential and Commercial Applications
Vio Security offers both residential and commercial security systems in California, Texas, Nevada, Arizona, Florida, Mississippi, and Alabama.
Alarm.com App with Integrated Systems
Vio Security provides you with total access to manage, monitor, and control your system with the use of their Alarm.com app, which can be downloaded on any computer or mobile device and will send you push notifications. This integrated system not only provides you with a single touch-point, but it also has customized trigger responses as well. For example, when you lock your front door, the system will automatically arm your security system, turn off the lights, adjust your thermostat and more.
Secure Cellular Communication
Additionally, Vio Security uses a totally wireless, secure cellular system that's tamper-resistant, which means it can't be cut like a phone line or disabled like an internet connection or broadband line can. However, they also offer landline, broadband, and internet monitoring as well if you so choose.
Theft Protection Guarantee
Vio Security offers a theft protection guarantee as well.
Customizable Equipment Options
Vio Security also has customizable equipment options that allow you to build your own system so you don't have to pay for features and options you don't need or use. And, they complete the entire installation for you so you don't have to worry about a thing.
Vio Security offers two home security packages to meet the home's needs:
Essentials Package: $29.99 monthly fee
- Vio Security mobile app
- Security service — door/window sensor, motion detector, etc.
- Life safety — smoke detector, CO2 detector, medical pendant, etc.
Innovation Package: $39.99 monthly fee
- Vio Security mobile app
- Home automation service — smart thermostat, door locks, lights, etc.
- Premium video access — up to eight security cameras with analytics
- 24/7 monitoring
Homeowners also have the ability to customize their system with the following equipment:
- Outdoor security cameras
- Indoor security cameras
- Video doorbell camera
- Smart touchscreen control panel
- Smart thermostat
- Safety sensors
- Remote control access
The Bad
- $99 Activation Fee
- Contract Terms Not Transparent
- No Mention of a Contract Cancellation Fee, If Any
$99 Activation Fee
All home security services through Vio Security require a $99 activation fee before the security system can be used.
Contract Terms Not Transparent
Additionally, there is no mention on their website about whether or not they require you to sign a contract when purchasing its security alarm or how long that contract might be.
No Mention of a Contract Cancellation Fee, If Any
And, they don't mention whether you have to pay a cancellation fee should you decide to terminate your service. Therefore, you will have to contact them to determine this information based on the specific equipment you've chosen.
The Bottom Line
Vio Security offers a full suite of home security, home automation, monitoring and medical safety options which can all be accessed, monitored and controlled via their Alarm.com app. And they offer customizable equipment packages so you don't have to pay for anything you don't need. However, their website lacks important information regarding its security systems such as contract terms (if any) and whether or not they will charge you a cancellation fee and how much that fee might be should you decide to cancel. If you want to learn more about the company's customer service, equipment quality, and its overall service, check out Vio Security reviews below.
