Titanium LLC Reviews

I have had the Titanium system for 36 months, and have had numerous issues. When I contacted them for service, I have been repeatedly told that it would be at least a week or two before someone could come out, and they refused to prorate my bill. Also, they have numerous ways to add on additional monthly fees which they don’t tell you about. They also raise your bill 5 percent every year. However, here is the Kicker. just before my contract was due to expire they renewed it for an additional 36 months without my knowledge or approval. When I called and questioned the action, They conveniently provided me with an audio recording of someone else’s voice saying that I gave verbal authorization. The voice in no way even comes close to what I sound like. They purposely committed fraud! Who would expect this kind of behavior from a home security company! Not only is this company unethical, but they are down right criminal. what is the world coming to!

Titanium, LLC security alarm system on home and business owners using and/or engaging in: • Ironclad Contracts with their clients • Breach of fiduciary duty with their clients • Deceptive Trade Practices with their clients • Illegal collection of fees with their clients I have had this system for 10 months, issues 30 days later, still paying for 2 systems $82 Titanium, $82 Brinks=$164 monthly (buyout within 2weeks, 10months later) This company is in full breach of their contracts, preforming money extortion acts, reporting “unfair” information to the credit bureaus, while NEVER providing any services that they have truly rendered. They are increasing rates by 5% "whenever they want". And telling customers to read their contract. Their contract reads the company MAY NOT increase rates during the initial term of the agreement if you selected 60 months. No, customer has a choice, everyone has a 60 month contract with them, therefore the company isn't entitled to any of the increase of funds that they have enforced on the clients. -100 rating

I had someone come to my door then tried to invite herself in. She had no mask on and no mask with her that I could see. She finally got herself in by asking for a drink of water then wouldn't leave because then she wanted to use the bathroom. I felt like my house was being staked for a robbery so I pray that is not the case. Then she sits herself in my kitchen to write down what she could give me. I want interested and asked her to leave she said just another second. I told her I needed to get back to what I was doing, she still talked. It took me 5 times along her to leave before she finally left. Now im scared that I may get broken into. This person made me so nervous. If they come to your door either don't answer or if you do talk with them thru the door otherwise they will force themselves in.

One of the worst companies I have ever had to deal with! They are giving me an impossible time when I informed them to cancel my account once the contract had expired. I would never recommend them to my worst enemy!

Great service price is great and comes out with a appointment fast