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Safe Touch Security Reviews

Is This Your Business?
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3.5

Overall Score

Star Rating

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2.0

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20 Reviews

Review Breakdown

5 grade

15%

4 grade

5%

3 grade

5%

2 grade

10%

1 grade

65%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Lynda Fitch Satsuma, FL

I have been with SafeTouch since 2006 and they have always been there when I called and took care of my problem right away either by phone or sent a technician out. Replace batteries as needed and when I moved they sent someone out and took the equipment and moved it to my new location. They just recently replaced my panel. I have had a few times that I have had to wait over a week to get someone out. But I would recommend them to all my family and friends.

7 years ago

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Florida Jay Tallahassee, FL

So far so good. Ive had the system for over 2 months. I have not experienced any issues and the peace of mind I get at night while I sleep makes it worth it to me. I wouldn't trust DIY systems as they are targets for burglars and not worth it. I spend $46 a month which includes camera monitoring, my smart home features and some great equipment. ADT has long term contracts as well so while I didn't want to sign 36 months either, I knew for a legit system I would need to regardless with safetouch or elsewhere. Safetouch service has been prompt and effective for me so far!

7 years ago

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Gene V. Stangle Oviedo, FL

Excellent customer service, dependable, and when a monitor would malfunction they were their to fix it the next day. Never a charge for replacing a failed monitor. I recommend Safe Touch to my friends and family.

9 years ago