Ring: Read 38 User Reviews From Real Homeowners

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Lewis Larson Milton, FL

I installed Ring several years ago at my remote farm. I also had FrontPoint. Frontpoint will call the cops if break in occurs, Ring shows me who it at my doors. I can talk to someone who rings the doorbell, but the delay is ten seconds or more, and I rely on the video most of the time. I like Front Point (expensive) and Ring(cheap). Last year I installed Ring at my son's home, and a second Ring video and light in his carport and a third at his back door. It costs $100 a year to have all three cameras recording whenever someone comes near the house. My son recently had someone break a window and we recorded the person in the act and later sent the video by iphone to the police. I like Ring because I can put the cameras anywhere. The rechargeable batteries last three weeks in the back where the light comes on a lot. The front doorbell battery lasts 3-4 months before I need to recharge it. I love Ring because it works on my iphone.

7 years ago

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Michael Tavalese Schwenksville, PA

The Ring Security System was easy to set up, it also gives u piece of mind while away from ur home. I had the whole System set up in a matter of minutes. Its as easy as one, two, three. The monthly cost to have professional monitoring is also very low to have that peace of mind while away. The System is easy to operate, its very self explanatory and doesn't take a lot of know how to operate. They offer a lot of addons for u to custom build the system to ur likings. I would definitely recommend to all my friends and relatives.

5 years ago

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Chary Akmyradov Little Rock, AR

Ring home security's features and the pricing is the best for me. First, I am owning a ring doorbell camera and a ring spotlight camera. For the footage to be accessible for an extended period of time (I think 30 days) there's a monthly subscription of $3, with the security plan it's free. Especially if you are an Alexa voice assistant person this works well. Your Alexa assistants and other Alexa-enabled devices (like Ecobee) are set to home listening mode as if a very alert mean granny is sitting there to keep "ears", plus on top of it the motion sensors, door sensors are set at the moment you leave home and activate the security system. It alerts you if it hears if the glass is broken, or some people are talking, or any unusual voices at home even if the motion sensor or door sensors are not activated. Plus on top of that, I love the convenience of activating and deactivating the system with Alexa. I just don't want to disclose the hidden features that the keypad can do for the community's safety. Oh, when the alarm goes off, it is loud enough, and the team immediately reaches you, if they can't they send the police. So fast.

4 years ago

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Stephanie Anderson, IN

When they first came out I honestly thought this can't work too good, it'd stuck in one spot, at a door but boy was I wrong! Ring is probably the best security investment we ever made the camera quality alone is out of this world, the notifications are quick, they come out with new technology cameras all the time (we now have 3 of their cameras and 2 doorbell cams) their neighbors app is another genius idea..Any problems bif, small, crime, or missing animal..you can go on there and report it, watch videos of attempted break-ins, descriptions, stolen items, missing animals etc.. Who doesn't love ring? I say they are #1 and look forward to security future with them!

4 years ago

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Zac Cannon Long Beach, MS

My wife just bought our family a ring. It has made us feel safer being able to keep up with local events with our neighbors and to keep an eye on folks approaching our apartment. We look forward to expanding by getting the chime device to accompany our doorbell!

6 years ago

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Art Reno, NV

I like you are the one doing the monitoring. Ring gives you an alarm when the motion sensor is tripped and you can view what is happening. If action is needed, like call police, you do that. If ti is just a bear, you can ignore it or watch the show. The reason I did not give them 5 stars is Ring, which is part of Amazon, just changed the way they do 2FA. Previously, they would email you, but they have discontinued that option. Now they want to text you or have you use an authenticator app. Except when I am on the road, I access the Ring devices using either a PC or one of the 3 Kindle Fire tablets I have. Bigger screens, on the same network and no data charges. None of these does texting and I do not want to have to find my phone every time I want to access the Ring devices. The Kindle Fires are set up to use the Kindle App Store, which is very secure, but has no authenicator apps. You would think, because Amazon sold the Ring devices as being Alexa compatible using any Alexa device, before they changed the 2FA method, they would make sure the new method would work with any Alexa device. Nope! And what was wrong with email, anyway?

4 years ago

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Lindsey Newman American Fork, UT

We love our ring doorbell. It is so helpful when we are too busy to answer the door or don't want to answer for solicitors to open the app and see who it is. I've used it from out of the state to answer a doorbell ring and tell a neighbor we are away! I love that it keeps an eye on movement and makes me feel more secure about my packages when they are delivered.

6 years ago

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JAV Waynesboro, VA

While the Ring security devices aren't the problem, the cascading $$$ effect to have to buy this and then that, and then update, then subscribe, it feels more like a device pyramid scam to the senior citizens out there just trying to live safely and protect mail and deliveries by using motion and alert sensors and yes, cameras. What good is buying a camera if you can't review anything if you don't subscribe to a "Plan?" Monitoring fees for services provided for security monitoring by Ring I can understand, but what about for those who do not want outside monitoring? I bought a Wzye outdoor camera before buying the four Ring devices (DBCamera, IDCamera, MBSensor, Light Bridge (because you can't use the MBS without one!!!) and am not on any subscription plan yet it serves the purpose of both camera and review options. In hindsight, I should have went with the all Wyze devices, I'd have spent less and received more for my money. As a retired professional, I can no longer keep up with the escalating price gouging for having to purchase everything piece mail or patchwork style. I had to return the MBSensor because it wasn't clear why I needed a "bridge" to connect when I didn't have any smart devices in my home that would require that device. I figured it out once I got the device and couldn't connect it. As one of many senior citizens on a restricted income, you might want to consider what AARP and Consumer Cellular does... offer a discounted rate and serve millions of us instead of price gouging and serving a smaller proportion of that population.

4 years ago

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Erinmarie Xian Seffner, FL

Easy to hook up myself - warranty is AWESOME and the price is amazing! Cameras are the BEST in clarity and sensitivity (depending on how you set it up). Ive had the entire system for almost 2 years and I couldn't be happier. My only concern is when the alarm goes off an automated person calls rather than a real life person on the phone.

4 years ago

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hmarashi Newark, NJ

I installed a ring doorbell on my front door for my home. The app that ring provides allows you to see who’s at your door and also speak to them. With my elderly parents at home, it’s imperative that I know what’s going on when i’m not there. Ring allows this and I highly recommend.

6 years ago

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Dwhoush Theodore, AL

I love my ring alarm! It’s very easy to use and setup. The only downside is you have to buy all the sensors and they aren’t cheap, but the service is excellent. It’s syncs very well together with the rest of my smart home things.

6 years ago

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mccandless24 Kaysville, UT

I was a little bit concerned with how well our ring doorbell camera would work and if it would really be worth it. I have been more than happy with how it has turned out. The picture quality is great, we can speak through it using our smart phone and are alerted with any movement near our door. It has brought some peace to our family knowing we can see what is going on in front of our house.

6 years ago

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Nichole Hiatt Eagle Mountain, UT

We've had Ring for about 4 months now, and I love the ease of use. Being able to see my front porch and know when someone is at my house provides so much comfort and security. I like the look of the doorbell too, and the app is very user friendly.

6 years ago

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john doe Aurora, CO

I have three cameras with solar charging, and ring doorbell. At first I was impressed with the system until I realized the limitations.unless you pay the fee you can’t see anything but live video feed. I paid the annual fee and realized over the two years I’ve had it the sensors are not sensing like they did when new. However, the wind blowing will set the alert off. Also you must have internet with WiFi to be able to see the video feed. Power out? Useless. You own the equipment, but you must still keep paying to use it through cable cost and annual service fee. I really regret spending a lot of money for something that most of the time is useless.

5 years ago

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Edward C Mix Kingston, PA

Two years ago I purchased 4 Ring cameras. 2 solar charges, and 4 extra batteries from Home Depot which was not cheap because I thought they were worth the money. Now 1.5 yr later the hard wire spot light one went bad. Ring replaced it for nothing because I had the extended . Not even 2 months later another one went bad. I even spent over 1 hr with their tech that wasn't trained well enough to help with it . She couldn't even speak English well enough to understand her. She FINALLY realized that it wasn't fixable either. Also my extended warrant expired one month ago and I would have to PURCHASE another one. What a bad product when 2 out of 4 cameras went bad within 2 years. Now I'm stuck with 2 extra batteries and solar charger because I'm buying another one for it to last only 2 years for it to go bad again. They, RING, is very expensive, too only last not very long at all. I was rob with junk that I paid dearly for .

5 years ago

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Constantine Bloomfield, CT

I have a ring alarm system. I tried to post a trespassing of some unknown people coming onto my property illegally to dispose of their trash. I posted the video onto ring neighbors and they tell me they cannot post disputes between neighbors. How is trespassing of unknown persons onto private property a neighborly dispute? Ring service is worthless. Don't waste your money they don't offer the kind of security you are looking for. Criminals must really appreciate the ring system. Our service will be canceled very soon and will probably include a public internet video. I would have give ZERO STARS but I could not write the review without at least choosing one.

6 years ago

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RPP Lake Worth, FL

Purchase the Ring Alarm Wireless 10-piece Security Kit from Costco. Not able to activate the base station. Called the Ring tech support and he had same problem with activation. Finally he suggest me to do the factory reset on brand new unit. After that activate of all sensors, base station and extender. Found one door/window sensor doesn't work after the install, so remove the sensor and call the Ring tech support on 5/9/20 and he mention that sensor need to replace and he will send the another sensor under warranty. I haven't got any confirmation or replacement sensor for 1 week, so called the Ring tech support again on 5/16/20 and another tech support told me that previous tech support didn't submit your warranty replacement ticket. He process the ticket on that day and mention that he will expedite the shipping. He mention that you will get the email for confirmation of shipping. I haven't received any confirmation email and sensor up to 5/20/20, so call the ring support again. Ring representative told me that they ship the product 5/19/20 by ground. I was surprised that they ship it by ground instead of air. She don't have the authority to make any decision, so i was on the phone for more than 30 mins and after that she told me that i am not able to help for expedite the shipping. Also ordered the another two door/window sensors (2pakc) from amazon. Found One sensor came in Ring original packing and other sensor came in different box with ring label-repack and senor and hardware was loose in the box. Found repack sensor doesn't work. Return the sensors to Amazon. Quality of Ring security system is very bad and I will never suggest to any one Ring security system. After that i drop the plan to install the Ring security camera and door bell

6 years ago Edited September 14, 2021

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Alexandria Lekberg Chesterfield, VA

Ring is fantastic! I have all the outdoor ring floodlight cameras and a doorbell camera as well. To have the security it is only $10 monthly. Well worth the money and I feel very safe! Great company!

4 years ago

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ROBERT L ARVISO Phoenix, AZ

I think the ring cameras are very good for home security system as they cover a great deal of territory. I do hope the price can come down because they are expensive. But the saying goes you get what you pay for. I have yet to try out the floodlight that I am hoping to purchase in the near future.

4 years ago

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Andrea Thomas Bellevue, WA

We have used Ring since buying our home 1 year ago. It has brought peace of mind to us. From outdoor doorbell and camera and floodlights, to indoor security, Ring has us covered and I am happy with that!

4 years ago

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Myken Salt Lake City, UT

I LOVE our Ring home security. Being able to see who is at my front door and monitor what's going on when I'm home or away gives me great comfort and peace of mind. Plus it seems more affordable than other systems.

6 years ago

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Randi Nelson San José, SJ

Ring security has so many safe features that they offer with their security system, they make sure you are safe and your house never feels at danger. Quality product and incredible service

6 years ago

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take7 Sandy, UT

It does what we need it to. Simple Phone alerts and video on the go while you're away is the best. We don't feel we need heavy duty system so this does the job. It works well sets up easy and gives us extra peace of mind. The cost is just right for us too.

6 years ago

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Braylyn Linford West Valley City, UT

We have loved having the ring doorbell and the piece of mind it gives me while working. I didn’t realize when I bought it that you have a pay a monthly service fee in order to have your alerts saved. I was bummed to find that out.

6 years ago

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JAKE American Fork, UT

We used Ring at one of our old houses and really liked it. My favorite part of the security monitoring was the doorbell camera and other cameras. Those helped the best at giving us a peace of mind. I liked that you could set it up through the app and easily be alerted to different things going on. I would recommend Ring to others.

7 years ago

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Melanie Neff Los Angeles, CA

Horrible customer service and shipping as bad. Ordered 3 cameras got one. Customer service reps told me to reach out to shipping agent. Uh, don't know who that is, nor is it my responsibility. After chatting with them several times they finally said they'd escalate my case. a week later, absolutely no response from anyone. So I disputed it with PayPal and my CC. Guess who won? That's right, I did. got a full refund. Ring may have ok, products but their customer service showed me I will never use them again or buy another product from the company.

5 years ago

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FRConsumer ,

If hardware is set up properly it would get five stars however service in their so-called online community can be biased Based on race. Specifically the so-called community can be a group of unknown people that decide your alerts or information is not valid in their personal opinion. You can be shut out of sharing vital information. I have escalated issues and they hide behind procedures that don’t match the situations escalated, meaning they can be a racist organization based on your region. I would recommend simply safe if you wanted a more honest service provider.

5 years ago

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Nigel J Voller Port Orchard, WA

I made the mistake of purchasing 1st generation Ring alarm from Costco, What a mistake, I start out each year intent on not buying China crap, I set my record on march 18th 2020. The next day I purchased the Ring alarm. 4 months later the system is not working. I have tried to get help with setup and Ring do not respond, The ask option has no one home, My local Best buy guys just laugh at me when I ask them for help.

6 years ago

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Rocio Diaz Tallahassee, FL

Ring gives our family peace of mind as it lets us see and hear what is going on outside our front door. The quality of the footage however is not the best and often freezes.

6 years ago

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Anonymous

Wonderful idea however for what ever reason it never worked for us. Had it installed electrically but the feed was slow also when it got cold it stopped working completely. I also find it extremely expensive.

7 years ago

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Kevin Dayton, OH

It doesn’t work like the commercials. You can’t catch somebody walking up to your camera because of delays. If you have a ring camera I can easily show you how I can break into your house undetected.

5 years ago

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Maureen Apopka, FL

I have had Ring Security system for a while now, so far so good. Good Value for the money

6 years ago

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Jenni Zollinger Aiken, SC

Very satisfied with our Ring device. We love being able to review notifications. It was worth every penny!!!!

4 years ago

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Nicholas Genes Los Angeles, CA

I own a door bell. I love having a way to see what’s going on On my porch at all times. I do get to see some weird things

6 years ago

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Eric Smith Riverton, UT

I like the Ring as it allows you to speak through their equipment and the picture quality is so clear.

6 years ago

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Corryn Moore Portsmouth, VA

Ring is so easy to install. We love the connectivity with our Amazon Alexa and our phones.

4 years ago

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Jesse Rice Biloxi, MS

Love the fact of its compactability and the stealthyness of it and the fact of how easy it was to use.

6 years ago

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Lindsay Norcross, GA

I like how u can see who or what Is coming in my yard in the middle of the night.

6 years ago

Ring Reviews

Summary of Reviews