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LOUD Security Systems Reviews

Is This Your Business?
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2 Reviews

Review Breakdown

5 grade

50%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

50%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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ByGeo Conyers, GA

They sent me a contract that was completely unacceptable. I found several issues with it and told them I would not sign. One issue I had was a 30-day prior notice of cancellation. Another was the contract stating it had the right to go on my property at any time to service or remove "their" equipment. I had paid for the equipment so why sign something that says it is theirs. I refused to sign the contract and expected that my dealing with them ended when I stopped paying for months in advance. They refused to provide me service without a contract. Still, they insist that I pay for services that were not provided. I offered a compromise to pay for 2 of three months that they failed to disconnect my service. I considered that my service ended, so in reality, I did not feel I should pay for any of the 3 months. I was willing to pay for 1 month just to give them 30 days, or 2 months if they provided me with an invoice for only 2 months. Their response so far is that I am lucky that they were not holding me to pay for more months, insisting on holding me to the contract I refused to sign or pay for.

5 years ago