Koorsen Fire & Security
Is This Your Business?Author: Kaitlyn Short
Koorsen Fire & Security is a family-owned home security company serving customers located in Kentucky, Indiana, Ohio, Alabama, and Tennessee. Monthly monitoring ranges from $19.99+ with no activation fee and includes 24/7 professional monitoring from certified local dispatchers; however, customers must also pay for equipment separately which can cost from $99 to $499.
Top Ranked Companies
The Good
- No Installation Fee
- 24/7 Professional Monitoring
- Live Chat Assistance
The Bad
- Expensive Equipment Costs
- Limited Equipment Warranty Coverage
- Complicated Online Ordering Process
- Potential Upfront Costs
Customers must pay for equipment outside of monthly monitoring costs, which can be quite expensive. The online ordering process can be complicated for some consumers as customers need to select desired equipment options on top of the home security plan and pricing is not completely transparent during the ordering process. Exact pricing is determined by the equipment options selected when ordering. The lowest monthly monitoring cost is assessed if customers opt to pay for equipment in full upfront. Otherwise, the equipment costs are rolled into the monitoring plan and customers are charged $29.99 per month. Equipment costs range from $99 to $499 in addition to the $19.99+ monthly monitoring fees, which can be quite expensive for some customers when compared to offerings from similar marketplace competitors. The included warranty is limited to cover defective equipment only for 90 days. When the warranty period expires, customers are responsible for all replacement parts and labor costs.
The Bottom Line
Koorsen Fire and Security offers its customers home security protection with no long-term contracts, 24/7 professional monitoring, and no installation fee; however, the company's products are expensive and include limited equipment warranty coverage. Online ordering can be complicated, but the company provides live chat assistance on its corporate website.
