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Blue by ADT Reviews

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131 User Reviews

5.3

Overall Score

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Summary of Reviews

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3.3

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131 Reviews

Review Breakdown

5 grade

24%

4 grade

31%

3 grade

15%

2 grade

8%

1 grade

22%

Sentiment Criteria

Value

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Quality

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Service

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Gail Davis Columbus, OH

To have a security system is to have an extra comfort. The benefit of being notified when stranger activity occurs or there's unauthorized entry, that is great. I'd like to suggest for Life Shield to upgrade their equipment, I feel that it lacks quality.

9 years ago

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Tricia Delmundo Auburn, WA

The apps are okay to use, and if something happens at the house, I get notifications via email or text messages. Every now and then the broadband goes out, so I'm not sure if it's our WiFi or the system itself. It just disconnects every now and then, but it also reboots itself.

9 years ago

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Arthur Gray Maple Heights, OH

Lately, we've been having a problem with their system. It keeps going off, even when we're out of town, so we're not able to reboot our system. We weren't very happy with that. Plus, I think they need to improve on their internet connections, it's not that great.

9 years ago

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Barry Vess Old Fort, NC

My system is supposed to have a dual feature, where it allows you to be hooked up to the internet and to the cellphone, as a back-up. The cellphone option was never hooked up, and the internet goes out frequently.

9 years ago

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H. B Cabot, AR

We decided to purchased a home security system because I wanted to make sure that our home was secure and safe. My only suggestion would be to have a better key-more system.

9 years ago

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John Hammond Upper Marlboro, MD

Very poor monitoring service. Very lengthy contract period and monitor by another company with no accountability. Hostile customer relationship with the goal to collect their monthly fees. Waste of money for monitoring.

8 years ago Edited September 14, 2021

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leeann Cincinnati, OH

keypad doesn't consistently work

9 years ago

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Anonymous Christiansburg, VA

Some equipment doesn't work as well as it should

9 years ago

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Anonymous Taylorsville, UT

Not support for the deaf need flashing light if alarming.

9 years ago

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Anonymous Charlotte, NC

Broadband network drops connection to often.

9 years ago

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