Blue by ADT
3.3
5.3
Overall Score
Author: Kaitlyn Short
Previously known as LifeShield, an ADT Company, the company has rebranded to Blue by ADT. The security provider is a pioneer in DIY smart home security, offering Wi-Fi-enabled security products that are compatible with Amazon Alexa and Google Assistant. Homeowners and renters can choose from three security sets or build their own custom security set to fit their needs. Low monthly monitoring starts at $19.99 per month to $24.98 per month plus tax. Read our full Blue by ADT review below to see if the home security company is right for you.
Top Ranked Companies
The Good
- Equipment Warranty and 30-Day Money-Back Guarantee
- Remote Access on All Plans
- No Landline Phone Connection Required
- 24/7 Professional Monitoring
- Home Automation Options
- Transparent Blue by ADT Pricing
Equipment Warranty and 30-Day Money-Back Guarantee
Blue by ADT provides its customers with Wi-Fi enabled, wireless security products for up to 40% off. An equipment warranty is added to provide protection throughout the entirety of the service contract. All of Blue by ADT products also come with a 30-day money-back guarantee. The 30-day money-back guarantee refund covers upfront costs, including activation fee when applicable, and shipping. Note that customers must return promotional items.
Remote Access on All Plans
The completely wireless home security systems use internet and cellular connections to monitoring centers. Users can use the Blue by ADT app to arm and disarm the alarm system from any location. With four layers of protection (including high-speed internet, cellular signal, cellular text, and landline phone) and 24-hour battery backup, the home security system stays connected to help you stay protected.
No Landline Phone Connection Required
Customers have the option of using landline phone connection as an unrequired backup, but Blue by ADT home security systems don't need a landline connection to operate; rather they operate via cellular and wireless networks.
24/7 Professional Monitoring
Three coast-to-coast monitoring centers help protect you day and night from burglary, fire, and flood. They are backed up with two generators and uninterruptible power supplies. These monitoring centers will immediately alert the customer and emergency service personnel the moment a signal alert is triggered.
Home Automation Options
Blue by ADT has smart home automation included in all plans. With the free Blue by ADT mobile app, you can manage your home security system and your smart home devices. Blue by ADT systems are compatible with Amazon, Alexa, Google Assistant, IFTTT applets, and Z-Wave Plus devices. Blue by ADT customers can access the following home automation functions directly from their smart device:
- Locking and unlocking smart door locks
- Dimming or turning on/off your lights
- Turning smart outlets on/off
- Controlling smart thermostat temperature and controls
- Opening and closing your garage door
Transparent Blue by ADT Pricing
Blue by ADT has all pricing information listed on its website. The security systems are priced from $199.15 to $376.10. There is also an option to build your own custom security system.
Monthly monitoring is $19.99 without video storage and $24.98 (plus tax) with 30-day video storage. Available smart home security products with Blue by ADT include:
- Patented base station
- Entry keypad
- Security touchpad
- Indoor camera
- Outdoor security camera
- HD video doorbell camera
- Door sensorWindow sensor
- Pet-friendly motion sensor
- Fire safety sensor
- Glass break sensor
- Nest thermostat
- Carbon monoxide alarm
- Flood sensor
- Keychain remote
- Yard sign and window stickers
- 30-Day cloud video storage
The Bad
- No Professional Installation
- Company History
No Professional Installation
Blue by ADT is a DIY installation home security system. ADT provides plenty of resources and customer support to help homeowners properly install their ADT security system, customers are responsible for installing every component themselves, which may lead to some issues including connectivity problems.
Company History
The company's overall history has been relatively unstable. The company was founded in 2004 and then purchased by DIRECTV in 2013, which then became a part of AT&T in 2015. In April of 2017, the former CEO of Blue by ADT, previously known as Lifeshield, acquired the company from AT&T and brought back the original self-installation platform with a direct-to-consumer approach.
However, in 2019, LifeShield was acquired by ADT. Recently rebranded to Blue by ADT and with ADT support, the company is now taking product innovation to the next level, while continuing to make excellent customer service a top priority.
The Bottom Line
Blue by ADT offers total security solutions to customers across the United States. Monthly plans feature 24/7 professional monitoring, equipment warranties, and remote access from virtually anywhere. Starting at $19.99 per month for entire home coverage and included smart home automation features, service plans are competitively priced against other home security marketplace options. Ordering is easy on Blue by ADT's website without credit checks or activation fees. There are also home automation options controlled through the Blue by ADT mobile app that allows homeowners to synch their home security system and their smart home devices. To hear what past and current customers have to say, read Blue by ADT home security reviews below.
