State Farm Logo

State Farm

star star star star star_half

5.9

Overall Score

cancel
info
check_circle

Review Source

star star star star star

Haidyn Houtz South Jordan, UT

I loved working with State Farm! They were so helpful and they really cater to my needs. They made me feel like a family and not just someone to get money from.

8 years ago

check_circle

Review Source

star star star star star

Joanna Hester Gilbert, AZ

We never had to file a claim, but I have contacted customer service several times with questions about my policy. They were always very helpful and professional.

8 years ago

star star star star star

Trent Provo, UT

I have renters insurance through them and it is very affordable and easy to work with. My agent is great, and always available to help out or answer questions.

8 years ago

star star star star star_border

Rick Froid Park Ridge, IL

State Farm has been very dependable with my auto needs. Has taken care of my 2 claims I’ve had since joining them. A good trustworthy company!

4 years ago

star star star star star

Doug Foerch Libertyville, IL

We have been using State Farm for over 30 years. They are reliable, reasonable cost and great customer care.

5 years ago

check_circle

Review Source

star star star star star

Arliss Lee Vancouver, WA

State farm agent is always friendly courteous responsive. State farm is always easy to make a claim there's no hassle no haggle no argument!!!

4 years ago

check_circle

Review Source

star star star star star_border

Vanessa Butler Columbia, MO

They have very strict criteria for getting insurance but it is worth it due to the amount of coverage y o u get. They are very prompt in responding to a claim

4 years ago

check_circle

Review Source

star star star star_border star_border

Janice M San Jose, CA

They cancelled my policy after I made a claim. This happened more than once over a couple decades. Subsequent to the cancellations, they wanted me back as a customer. No thanks. I went with Amica -- check them out.

4 years ago

check_circle

Review Source

star star_border star_border star_border star_border

William McNeel

I personally do not have their coverage however my fiancé does and when a big tree fell over our fence in the back yard and a huge limb from our neighbors tree knocked two holes in our roof I expected State Farm to pay and yet they gave a quote for less than out $2400 deductible. I had received two quotes totally 10k in repairs for fence and roof combined

4 years ago

check_circle

Review Source

star star star_border star_border star_border

Mark Erwin Follansbee, WV

Had State farm years ago and had great service with one of my agents and was with him about 10 years she retired and they someone else took over and my rates went through the roof and I paid the bill for the year and then I received another bill for $353 they could not explain that one to me so I switched to Safeco

4 years ago

check_circle

Review Source

star star star star star

Morgan Huff Phoenix, AZ

State Farm has always been my go to for home insurance. They continually have the lowest rates and the best coverage for the price.

5 years ago

check_circle

Review Source

star star star star star_border

Tom Pleasant Grove, UT

They have great insurance that is a little expensive, but very comprehensive and well respected everywhere. I have had claims and it is a very easy process.

8 years ago

star star star star star

Evergreen Phoenix, AZ

ensured my house with a suitable amount for my budget, thanks to my agent that helped me with that!

5 years ago

check_circle

Review Source

star star star star star

Bess Wilfong St Louis, MO

State Farm is always available with a quick response and eagerness to please. They are reliable and very personal.

4 years ago

check_circle

Review Source

star star star star star

Carol Ross Warsaw, IN

They are our insurance company for years now and if something comes up they will inform us. Great staff

4 years ago

check_circle

Review Source

star star star_border star_border star_border

Tracy Sayre South Charleston, WV

State farm was an okay insurance company at the time because I was young and I didn't know any better really what I was even looking for. They canceled me after my first accident and it wasn't even my fault.

4 years ago

check_circle

Review Source

star star_border star_border star_border star_border

jeanne cobb Fort Worth, TX

My parents had a homeowners policy for over 50 years with State Farm in NC and never filed a claim. The first time I filed a claim on the policy after I inherited the house, State Farm cancelled the policy. Thousands of dollars in premiums paid and after one claim, they cancelled the policy. Never again will I use State Farm.

4 years ago

check_circle

Review Source

star star_border star_border star_border star_border

kate Santa Clara, CA

I'd give State Farm 1.5 stars. You get what you pay for. I grew with having AAA insurance in my family so it's like staying at a 5 star hotel and now moving down to a 3 star hotel. The rates are just ok and the customer service not so much. Our agent usually takes multiple days to weeks to get back to us when we do hear back..

4 years ago

check_circle

Review Source

star star star star star

Michelle McC Chicago, IL

State Farm is pricey compared to others, but we have always received excellent customer service from them

4 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Andrew Sandy, UT

worst home insurance ever. its probably more why local agent than State Farm as a whole but we have been given false information by them that ended up costing us $1800. They never know whats going on and are not good at their jobs.

4 years ago

check_circle

Review Source

star star star star star_border

buggy crazy Clatskanie, OR

good customer service, very helpful and willing to spend tie with customers questions, very good at customizing and bundling.

4 years ago

check_circle

Review Source

star star star star star

Meredith Starkey Jonesboro, AR

State farm is a good insurance for house and vehicle. When I total out my car they were right all the claim.

4 years ago

star star star star star_border

ben Iowa City, IA

Competitive rates. Never has any problems with service. My agent has been helpful in canceling service lines no longer required.

7 years ago

check_circle

Review Source

star star star star star

Thomas Hullinger Pleasant Grove, UT

State Farm home insurance puts my mind at ease as they are very trustworthy and will stand behind everything they sell.

8 years ago

star star star star star

Kimberley Hirt Buena Vista, VA

We found State Farm to have excellent rates and personal customer service. I would definitely recommend this company.

8 years ago

check_circle

Review Source

star star star star star_border

Jess Root Gilbert, AZ

We never had to file a claim, but it provided the coverage we needed. It did, though consistently increase in rates over the years.

8 years ago

check_circle

Review Source

star star star star star_border

Sadie Scoville Pleasant Grove, UT

State Farm customer service is great, but I feel like their policies are very overpriced compared to other companies that I’ve used

8 years ago

star star star star star

Schon Smithfield, UT

I have State Farm for most of my insurances. My agent is a family friend and has always taken care of our needs.

8 years ago

star star star_border star_border star_border

Luke Swierczynski Franklin, MI

Every time I've received a home insurance quote they are always high priced. Have never been priced competitive enough for me to try them out.

4 years ago Edited October 29, 2021

star star star star star

Chris Wootton Ogden, UT

They are a good solid company and they take care of their customers.

8 years ago

check_circle

Review Source

star star star_border star_border star_border

Beth Rawlings Sykesville, MD

State Farm is great until you have to make a claim. They may question claim costs and will drop decade long customers after 2 or 3 claims regardless of fault.

4 years ago

check_circle

Review Source

star star star star star

anupam sumessur Curtis Bay, MD

I used State Farm for one year. They replaced my Furnace when it was broken. No fuss at all.

4 years ago

check_circle

Review Source

star star star star star

Kerri Quaglino Sonora, CA

Been with them for 30 years. Always prompt professional service. Took care of any claims quickly.

4 years ago Edited February 7, 2022

check_circle

Review Source

star star star star star

Hannah Faith Gentry, AR

I've had State farm for over 15 years and they have always been good to me with rates.

4 years ago

check_circle

Review Source

star star star star star_border

Rachel B Eagle Mountain, UT

I recently moved to State Farm, and even though the rates were higher than I’d like, my agent is great!

7 years ago

star star star star star

K Robison Layton, UT

Good insurance and a helpful staff. They have each customer's best interest at heart.

8 years ago

check_circle

Review Source

star star star star star

Dianne Comly

State Farm is great. I never had a problem. Would recommend them to everyone!

4 years ago

check_circle

Review Source

star star star star star

MrsO Bluefield, WV

Customer service is phenomenal! They have always gone above and beyond for me.

4 years ago

check_circle

Review Source

star star star star star

Kate O'Hara Oil City, PA

Hey helped me set up my Insurance. They even came to my apartment.

4 years ago

check_circle

Review Source

star star star star star

Todd johnson Sparta, WI

Great service, treat you like a friend, I am very happy with them

4 years ago

check_circle

Review Source

star star star star star

Ed Angel Georgetown, TX

While they are not the cheapest, the coverage and responsiveness is excellent.

4 years ago

check_circle

Review Source

star star star star star_border

Brandon Holcombe Dallas, GA

Great company what good moral values always take care of their customers in times of need

4 years ago

star star star star star

Matthew Driggs Salt Lake City, UT

Have had State Farm for over 20 years. Never had a problem. Great to work with.

7 years ago

star star star star star_border

Jorden Laird Front Royal, VA

my agent always looked out for me and made sure I had the best rates for me and my budget

7 years ago

check_circle

Review Source

star star star star star

Shanna South Jordan, UT

We love our agent. This company is easy to work with and has great rates

8 years ago

star star star star star

James Nelson Falls Church, VA

It's been great working with them. They are extremely responsive to my needs!

8 years ago

check_circle

Review Source

star star star star star

Leopold Dyce Washington, DC

Good company when you have a good agent to work with.

4 years ago

check_circle

Review Source

star star star star star

Laona Ayles Seattle, WA

Great customer service and support with my local agent

4 years ago

check_circle

Review Source

star star star star star

Amelia C Mobile, AL

State Farm has great rates and great discounts!

4 years ago

check_circle

Review Source

star star star star star_border

Luke Hoover

Pretty simple to sign up, did it over the phone, provided what I needed

4 years ago