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State Farm

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5.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 12th, 2022

State Farm has a reputation for quality and reliability in the insurance industry. Its home insurance is no exception. It offers competitive coverage, covers many types of homes, and has earned high customer ratings on BestCompany.com.

Read State Farm Home Insurance Reviews

State Farm is also invested in the communities it serves. The company offers grants and its employees volunteer. When disaster strikes, individuals and communities are impacted. State Farm's investment in communities even when things are good emphasize its concern for its clients.

If you need another type of insurance product, State Farm also offers life insurance, auto insurance, and renters insurance.

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The Good

  • Positive Customer Reviews
  • Competitive Coverage
  • Additional Homes Covered

Positive Customer Reviews

Of its reviews on BestCompany.com, State Farm has received a high proportion of 5-star reviews. These ratings speak to State Farm's quality, value, and customer satisfaction. Such high ratings are a good sign that the insurance provider treats its customers well.

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Customer Review: Eddie Rios from Ogden, Utah

"Having had State Farm as my home insurer has been the best decision of my life - in terms of insurance. They cover all contingencies for a modest premium. They sell peace of mind and they look after your policy to ensure it grows with your family. State Farm agents are as expert as they come. Can't be beat. I've tried to find better, but found that State Farm runs circles around the competition."

As you work with State Farm, be sure to understand how your policy works, what it covers, and what it doesn't to avoid unpleasant surprises.

Competitive Coverage

When you work with State Farm, you'll start by looking at what it would cost to replace your home to determine your coverage level. Getting replacement cost coverage in your insurance policy, will protect your home if the worst were to happen.

Your State Farm policy will also protect keepsakes, hobby equipment, and home and garden features from nature, random acts, and other threats with some exceptions.

The coverage offered by State Farm is competitive with the industry, so you can be confident when considering a policy from the insurer.

Additional Homes Covered

You can also purchase condo, farm or ranch, manufactured home, and renters insurance from State Farm. Whatever home is for you, you can find reliable insurance coverage through State Farm.

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The Bad

  • Fewer Discounts Available
  • Clear Limitations
  • Limited Financial Strength Information

Fewer Discounts Available

State Farm offers fewer discounts on insurance premiums compared to some of its competitor homeowners insurance companies. However, it still offers some nice discounts, including a multi-line discount, home alert protection, and roof materials and quality.

You can also opt for a higher deductible for lower rates on your homeowners insurance policy. While it would be nice to have more discount opportunities, State Farm offers some key discounts to help clients save while delivering quality services.

Clear Limitations

Most home insurance policies have limitations. State Farm makes its policy limitations clear on its website. These limitations include money, business property, watercraft, trailers, firearm theft, silverware and goldware theft, computers and data processing equipment, and rug and tapestry theft.

State Farm home insurance also does not offer protection in certain scenarios, including flood, underground water, earthquakes, mudslides, settling, deterioration, contamination, nuclear hazard. If you're home is damaged in any of these situations, you won't be able to make an insurance claim.

While it would be nice to not have any limitations, they are common for the industry and State Farm makes them clear from the initial research stage.

Limited Financial Strength Information

It's difficult to find State Farm's financial strength information online for its homeowners insurance policies. While this is concerning, State Farm does have high financial strength ratings for its auto and life insurance companies.

Financial strength ratings indicate an insurance company's financial stability and likelihood to be able to meet its claims obligations. High financial strength ratings are an important indicator of a good insurer.

To be fully confident when buying home insurance from State Farm, be sure to ask your State Farm agent specifically about its financial strength related to its homeowners insurance.

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The Bottom Line

State Farm is a recommended home insurance company because of the praise it has received from reviewers on BestCompany.com.

The insurer also has a strong reputation for dependability and quality developed through many years of industry experience. However, you should ask your insurance agent about its financial strength for home insurance before applying for and buying a policy.

State Farm offers good coverage options for a variety of homes, which makes it easy to have your insurance needs met.

Although you'll find fewer discounts for insurance cost on State Farm homeowners insurance than with some of its competitors, State Farm is a great insurer to choose. You'll be clear on the terms of your policy and what it covers under which circumstances, which will give you peace of mind and clarity.

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Star Rating

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4.4

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108 Reviews

Review Breakdown

5 grade

69%

4 grade

16%

3 grade

5%

2 grade

5%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Toni Montuori

I carry State Farm as a bundle which includes my home and I could not be happier with them. When I had water damage to my roof I filed my first ever claim I was immediately relieved from all my worries. They were prompt, understanding, compassionate informative and they had an estimator out fast. Repair work was scheduled and checks were issued on time and without issue. I could not have been happier with the insurance company!

5 years ago

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Eddie Rios Ogden, UT

Having had State Farm as my home insurer has been the best decision of my life - in terms of insurance. They cover all contingencies for a modest premium. They sell peace of mind and they look after your policy to ensure it grows with your family. State Farm agents are as expert as they come. Can't be beat. I've tried to find better, but found that State Farm runs circles around the competition.

6 years ago

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Kaleb Herbert Gilbert, AZ

I have been with State Farm for 20 years. The rates and service are second to none. They are courteous and it has been great working with an agent that really does support and help if anything goes wrong. You really know you are with the right company after experiencing their support after an accident. We have never had to file a homeowners claim, but many times have called are agent to determine if we should file and he always gives us the honest answer.

8 years ago

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Dale Ash Sandy, UT

My State Farm agents have been wonderful. Their service is solid. They return phone calls promptly. They provide options and help you to find ways to save on premiums. They provide discounts for multiple policy types. When you do have a claim, they are very helpful in getting the situation resolved. Rates don't climb because you had to use your insurance.

8 years ago

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Brandie Rudy West Jordan, UT

State Farm has insured both of our homes. I can sleep easy at night knowing that my home and belongings are covered with State Farm. The cost and customer service are beyond my expectations and although I have never faced a disaster I know that I am well taken care of with State Farm.

6 years ago

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Megan Rigby

When our water heater went out and water leaked through the walls, carpet and required repairs, State Farm stepped up and handled everything. It was such a smooth process and took a lot of the stress away associated with such an event.

8 years ago

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David Drake Shelbyville, IN

So far this is been a good company to me They are great they are competitive They are great they are competitive prices if you have any questions if they don't have the answer they will take time to find the answer to get to you the They are great they are competitive in prices if you have any questions if they don't have the answer they will take time to find the answer to get to you the lady that I work with is real nice friendly and courtesy and she returned your phone calls when she says she will Thank you guys very much I greatly appreciate it

4 years ago

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Dougie D Harold, KY

State Farm gives you great rates. They do not do bias high risk area rate hikes like other insurance companies do. I switched to State Farm because my insurance provider did 2 major hikes in 3 months, not because I did something bad or wrong, it was high risk area. I didnt like being scammed by other big brand companies. State Farm was friendly, helpful on setting up my plan, had lower rates and based it upon me and my history!

4 years ago

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Frank Herbert Portland, OR

I have used State Farm on both my personal residence and on several rental properties. Their prices are commensurate with other companies. I have always utilized local agents who were based in the neighborhoods where my property is located. The agents have been knowledgeable of local conditions and very responsive to my email questions. They have never tried to up sell me on unneeded coverage and been very honest on the perceived need for extra coverages such as flood and earthquake. I tend to stick with State Farm because of the honesty of their local agents.

4 years ago

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Whimsigal48 Oklahoma City, OK

I chose State Farm because the company I had been using went crazy on my rates for car insurance! Of course I got home owners with the same company. One winter my overhead pipe broke in my bathroom. It was a flood until a friend found the cut off valve for me. My agent had someone to me in less than 24 hours. The pipe got fixed, there were huge drying fans put in place and I got replacement price for a ruined cabinet. I've been with them about eleven years now.

4 years ago

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Jlbfla New Braunfels, TX

As always had State Farm for my car and homeowners insurance. I found them dependable and always paid quickly for damages. Had water pipe burst had they reimbursed me for water clean up and damages to my belongings. Had heat in Florida blow out a sliding glass door and they covered all replacement right away. Have had good agents over the years . I have no complaints recommending them. Prices bundled with my car gave me discounts. Lifelong customer discounts also. Reasonable prices.

4 years ago

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Angie L Hanzel Saratoga Springs, UT

I have been with State Farm for over 10 years. They have been amazing to work with. They check in with me once a year to review my policy and make sure I am getting the best rates possible. I am confidant if a problem came up they would handle my problem fairly and quickly. This past year I also wanted to shop around and make sure I was getting the best rate possible. After contacting several insurance companies, State Farm was by far the best out there for what they could offer. I have been extremely satisfied with their service and plan on keeping them for many more years to come.

8 years ago

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Ellen Woods Victoria, TX

I've had State Farm insurance for all my cars for years. Once I purchased a home in 2012 I simply added the home to my policy. I've never had an issue with State Farm. The only time I ever needed to cash in, was when Hurricane Harvey hit my area in Texas years ago. They made it easy.

4 years ago

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Lakysha Reid Ellenwood, GA

I have been with State Farm for over 10 years, they have given great advice on how to ensure my insurance is working for my best interest. They are quick to explain if combining different insurance sectors are to your best benefit. They are a personal group that treats you like family.

4 years ago

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Jennifer B. Nashville, TN

Have been with State Farm for 25 years and although they are a little pricier than other insurance, the service you get when something goes wrong is outstanding in my opinion and we’ve had them for roofing and auto and a bleach accident.

4 years ago

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Dave Clark Phoenix, AZ

About a year ago an employee of State Farm called me to solicit a quote. I had some time to kill and so I let them give me some prices. Well let’s just say they ended up saving me about a thousand a year with their prices. I’m very pleased with them.

4 years ago

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Cynthia Hunt Azle, TX

State Farm has been around for years my mom and her family have used State Farm and as I got older I use State rentals insurance and I tell you they have a good company and insurance plans. And also explain to me how the insurance plans benefits me and had great customer service

4 years ago Edited February 10, 2022

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Amber Griffith Philadelphia, PA

The customer service is excellent! A driver hit my car, apologized and took my info. The next day I received a call from a state farm agent to bring my car in to their office. She quoted a price of the damage. I accepted , she wrote a check and I could do as I pleaded with it.

4 years ago

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Moses F. Chandler, AZ

State Farm has a Great selection of Insurance services. Tailored to fit everyones budget & needs. State Farm has a great selection of insurance programs, At all levels, to satisfy everyones Insurance needs. A Trusted company, that has been in business for a very long time.

4 years ago Edited January 21, 2022

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Kendra Schultz Dallas, TX

This has been a great insurance company for me. My house caught on fire and state farm had movers and adjysters at my house the same day as the fire. They had everything moved out for me, paid for a hotel room for me and sent me the insurance check within 10 days.

4 years ago

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Jim Pitts Elizabethtown, KY

These folks are AWESOME! Better coverage and less expensive than Kentucky Farm Bureau and I was with KFB for 20 years! They were very helpful in getting all my insurance needs consolidated. I have my car, motorcycle,and homeowners insurance through them and they made it easy. I wish I had them for insurance all along.

4 years ago Edited December 20, 2021

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Mike Halliday ,

When my wife, kids and I moved From one state to another, our moving truck was in an accident. All of our furniture and most personal belongings were lost or damaged beyond use. Our State Farm agent helped us submit a claim and we were able to furnish our new house, which brought a great deal of piece of mind. Thank you SF!

5 years ago

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Michael C. Fayetteville, AR

State Farm has provided excellent insurance with great customer service. They are always quick to answer my questions and offer unparalleled hospitality. I have been using Sate Farm for many years and plan to keep their great services.

5 years ago

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Cassidy Gundersen Orem, UT

DO NOT GET STATE FARM! We had State Farm for 6 months before switching over. Each month our bill was a different total and the cost would often fluctuate for no known reason. After talking with friends and family this was the case for all of them as well. The customer service was not good either. Sometimes we would get a helpful agent, but most of the time they gave little help and vague answers. Never could they explain why the bill fluctuated so much. After shopping around, we found that their prices were much higher than nearly every other competitor. They sent a lot of paperwork and it was an unnecessarily complicated process to both get signed up and to cancel service.

8 years ago

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Mario Martin Houston, TX

Very good product services. but not the best value for some if expense is a concern like it was for me initially. Over the years quality and integrity became most evident as my family needs grew, and expense became less of a factor. Overall, I would definitely recommend the product services because of the quality and excellence.

4 years ago Edited February 9, 2022

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Jacquelyn Harris Midlothian, VA

They are expedient in preparing policies catered to my needs. The price is fair. They respond quickly when I make a claim. It's exactly what we need in an insurance company.

4 years ago

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Steve Harris Baton Rouge, LA

I've had State Farm for my houses and cars for more than 40 years. Whenever there was a problem or issue State Farm was there and they were helpful and kind. They always resolved every issue.

4 years ago Edited January 24, 2022

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Rustys777 Morganton, NC

Very friendly customer service and the best insurance for my money. Luckily I haven't had to file a claim yet but they've always been there and helpful with any questions I've had

4 years ago

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Amanda Johnson Orlando, FL

State Farm is in my opinion one of the most reliable insurance companies around! They always give straight forward answers and are the best at helping make sure my ducks are not only in a row, but safe!

4 years ago

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No Name Goshen, IN

We have used State Farm for many years and we are happy with them. I think it's all according to what rep you get though. Some people are just not into their jobs as others are. If you get a good rep, you shouldn't have any problems.

4 years ago

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Aaron Las Vegas, NV

Friendly staff. Never had an issue with any claims or bills & they gave me solid free advice on insurance situations that were more in sync with what was best for me than what would make them the most money.

5 years ago

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Steve Ashby Portland, OR

My father-in-law was and agent with State Farm for nearly 30 years and we had our car and home insurance with State Farm for many years. It was a very good experience made all the better by him and his staff who gave us exceptional service. I think a lot depends on your agent.

5 years ago

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Brittany Wilkinson Herriman, UT

Statefarm insures our home. I love the customer service we receive and the competitive pricing. We receive a full pay discount. I know that my agent is there to support us if we have questions. We trust Statefarm.

6 years ago

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edward reese Hyattsville, MD

Best part of home insurance is to hope the price is right and that you never have to use it. but if you do your company has to be trustworthy and State farm has always had trust and provides a quick response to issues.

7 years ago

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Adam Daugherty Tempe, AZ

I use State Farm for my renters insurance. It was a pretty easy process getting the coverage and the rates are pretty good. I have not had to use it yet thank goodness but I feel if I did I would be in good hands.

7 years ago

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Cayla Koga Fremont, CA

I have State Farm as my insurance provider and I have never had a bad experience with them. They have superior customer service, if I have to file a claim- they're very attentive, when I need to change some info on my account they are very patient.

7 years ago

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Preston Fowler Pleasant Grove, UT

State Farm has been helpful with me fixing and figuring out what the problem is, whenever I call them theyre very kind in getting to the point and accomplishing the task that is at hand.

8 years ago

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Lesa Burgess Pleasant Grove, UT

We have used State Farm for Home Insurance and also for renter's insurance during the times we didn't own our home. We were always really well pleased with the coverage as well as the customer service.

8 years ago

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Kristin G Pleasant Grove, UT

Our home is insured by State Farm and has been for many years. We enjoy our representative because he helps answer our questions and we even have his personal number to contact anytime day or night.

8 years ago

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Becky Rasmussen American Fork, UT

Hassle free customer service, availability of a local brick and mortar insurance agent, strong financial viability, a name that you can trust. Great multiple policy discounts available for auto/homeowners.

8 years ago

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Tyler Williams Gilbert, AZ

I used State Farm for my vehicles, Home and financing back in PA. I was very pleased with custom service and my reps quick responses to my questions. Rates were good too. I didn't feel the need to shop around.

8 years ago

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courtney tennant Salem, VA

StateFarm matched our quote from another agency and got us coverage on things that we needed when we bought our new house.

5 years ago

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clifton wilkins Clarksville, VA

Too many problems with them not sending out payment info .my mom got canceled twice. As a matter of fact someone coming out this week to re inspect the property for another policy because they wasn't sending her monthly billing statements 😒

4 years ago

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enelson3903 Bowie, MD

I have a=had state farm for several years and they are very slow to respond. I had a roof problem from the wind, and they didn't do a good job on the assignment of the damage. They were looking for the cheapest way to evaluate the damage and didn't respond in a timely manner.

4 years ago

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Lilly Logan, UT

I love this insurance. They have been by for the most receptive insurance I’ve ever had when I needed to make a claim. Plus our agent & his staff are stellar!

5 years ago

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Maria West Valley City, UT

I currently have State Farm and the company is awesome every time I have a concern they resolve the issue and concern. Have referred my fam and friends to them

6 years ago

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Swedish_queen Cheyenne, WY

State Farm is an excellent insurance company. Ive had them for years for years! Everytime I've had an issue I just call them and they do everything in their power to fix it!

6 years ago

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Jennifer Encarnacion San Diego, CA

I have my apartment insurance with State Farm. Hadn't had to use it but it was a breeze adding me onto the apartment insurance. And it was cheap I think it's only like $12 a month to insure all my stuff.

7 years ago

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PolyanaL Salt Lake City, UT

I will not go back to State farm, I was with them for several years until i got into a car wreck and they spiked up my premium how ever the accident wasnt my fault. Ever since then, when ever i call customer service, they dont value me as a client

8 years ago

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Rashida Laumatia Saint George, UT

When my house flooded due to plumbing, not only did they put my family up in a hotel, they covered all the damges. Love the customer service and how helpful they were.

8 years ago