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Lemonade

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6.6

Overall Score

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Zhantong Wang Germantown, MD

It was super easy to make claims on the App. The turn around time with customer service is also very short. More importantly, Lemonade makes payment really fast.

5 years ago

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Schuyler San Francisco, CA

The customer service I received from Philip at Lemonade was amazing. He helped us make what would otherwise have been a very stressful ordeal a breeze.

5 years ago

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Michele Keller, TX

I had a very good experience with Lemonade and its associates. Everyone was responsive and concerned for my needs. I have recommended the company to others.

5 years ago

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Shrav Ravi Alexandria, VA

Vienna was very helpful, and she assisted me through my first claim. Even though I was nervous, she ensured things went smoothly and as quickly as possibly.

5 years ago

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Prayer Ministry Smyrna, GA

Lemonade insurance works hard to make sure your home is taken care of and that you get everything covered within your policy. Kind, efficient, and the best around!

5 years ago

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Sirdriz77 Fairfield, CT

I got renters insurance from Lemonade and the process couldn't have been easier. The app works perfectly and the customer service is fantastic. The virtual assistant is one of the best I've used.

4 years ago

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Felicia Saclolo Willowbrook, IL

So far, Lemonade has been awesome. It is so easy to file a claim in the app. Our claim was handled super quickly and fairly. Very satisfied!

4 years ago

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Mary McHenry Gloucester City, NJ

Chyloh as I previously mentioned was respectful, understanding of my situation, professional and timely in response and resolution. My thanks Chyloh

4 years ago

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Ernie S San Diego, CA

Very easy to deal with, I’ve never experienced and insurance company that took care of their customers like lemonade did

4 years ago

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Jenny Potter Perris, CA

I love being able to do everything online. My claim was handled smoothly, and I felt taken care of. Good experience in a bad situation.

4 years ago

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Timothy Morrison San Francisco, CA

The claims process was so easy! It was fast and my money came directly to my checking account as soon as it was approved!

4 years ago

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EML Marina del Rey, CA

We experienced a wildfire and Lemonade has been fantastic to work with. Would highly recommend using them as an insurance company.

4 years ago

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Stefan Massie San Diego, CA

My fridge leaked and I had to replace my kitchen floors. Ashley, and Lemonade, helped me every step of the way. Would recommend to anyone!

4 years ago

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Daniel Wunder Hempstead, NY

The claim process was nothing short of amazing. Christy was empathetic, responsive and helpful during a very difficult life event.

4 years ago

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Connor Helsing Atlanta, GA

The experience from start to finish was great. Excellent customer service, and use of technology to make the process smoother.

4 years ago

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Jeff Bystol IA

Lemonade was easy to use from start to finish. My Claims Advocate answered all my questions. I would recommend them to anyone.

4 years ago

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Isa Brittain Minneapolis, MN

Loved the claim process, everything is submitted online then you receive a visit from someone on their team. This is a prefect process!

5 years ago

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Cindy Feng Lafayette, CA

Excellent team! Very much enjoyed working with Jeremy who was professional and friendly, he helped process the claim efficiently. Thank you!

5 years ago

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Lauralee Mariatte Atlanta, GA

Lemonade continues to exceed expectations with their ease of use for all transactions. I appreciate the attentiveness and diligence.

5 years ago

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Huascar Monegro Brooklyn, NY

The coverage and claims process is transparent and simple.. The team is attentive and responsive. It’s a new and better way of doing business.

5 years ago

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James Konieczka Grand Blanc, MI

Making a claim was as easy and painless an experience I have ever had with an insurance company. I highly recommend lemonade.

5 years ago

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Yosef Shaul Robson Woodstown, NJ

It was so easy to create and submit a claim. They walked me through the whole process and were on my side the whole time.

5 years ago

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Adeline Ogbor Chicago, IL

Customer Review Video

5 years ago

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Qiana Chicago, IL

We filed a claim with Lemonade and they addressed our claim promptly and expediently. Lemonade is a great insurance provider.

5 years ago

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Ehsan Hafezi Irvine, CA

I like Lemonade for the reasonable premium amount it charges and for the prompt service at issuance, renewal, and claim processing times.

5 years ago

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Emily Swierczynski Waterford, MI

I kept seeing lemonade ads all over the place, and they claimed quick, easy and cheap coverage. It was definitely quick and easy so I'll give it 3 stars, but it certainty was not cheap. Was roughly 40% more than my current insurer.

4 years ago

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Robert N. Kinwood, TX

Lemonade was quick to respond and resolve our claim. Our contact Vienna was wonderful. Definitely recommend Lemonade!

4 years ago

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Ben Woodland Hills, CA

Tobias T is the one who went far and beyond to get my claim approved. I do appreciate him very much.

4 years ago

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Heng Shi Chicago, IL

Lauren has been going out of her way to help us with this tax leak and is very grateful for her help.

4 years ago

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Jong Seo Kim

He was nice and quick to respond. Especially he took care about other claims even it was not his case. Thanks again.

4 years ago

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Ram S San Diego, CA

I am extremely impressed with the swiftness this team responded to my claims. Everything about this company is A+.

4 years ago

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ilona Javadian Rancho Santa Fe, CA

our agent Ben was excellent help and he is in short time reviewed our clam and sent us check to start constructions

4 years ago

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Nick Kotter Denver, CO

Leomande was very helpful with our water damage claim and the whole process was pretty painless and easy.

4 years ago

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Jessica Rodriguez Carrollton, GA

Clarissa was amazing she really k owe what she is doing and got the job done in a timely manner! You are the best

4 years ago

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Robert Issai Glendale, CA

It took a bit to get things moving, but result is what really maters so I am very happy with the outcome .

5 years ago

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Jesus Cerna Dallas, TX

I was more than satisfied on the time and convenient app. Jonathon was attentive and I am a very satisfied customer.

5 years ago

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Aaron Rosenthal Miami, FL

Morgan made my hail damage claim a breeze! Communication was prompt and the entire process was stress-free.

5 years ago

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Marcellus, Stanley Reynolds Alexandria, VA

I have been a customer of Lemonade for the past year, they have the best rates and the best customer service!

5 years ago Edited September 14, 2021

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William Irwin CA

Corey was fantastic, very easy to communicate with. I liked that he was local to the area and did his best to help me.

5 years ago

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Chris Avgoustis Detroit, MI

Quick and painless process making a claim. I made the claim and in under 8 hours my claim was settled!

5 years ago

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Larry Larkin

Handled Claim quickly and keep me informed the whole way through. Never had a better experience with a claim.

5 years ago Edited September 14, 2021

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Ashley Stoker Plano, TX

A great option when renters insurance is a requirement, but you don't really need it. It was easy to sign up, but difficult to get questions answered by a human. Also, there are a lot of coverage exclusions.

4 years ago

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Benjamin Manassas, VA

Lemonade is a very professional insurance company that handles claims promptly and meritoriously.

4 years ago

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Evan Z Las Vegas, NV

Lemonade team and claim coordinator are very patient and professional, iOS App is easy to use.

4 years ago

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spikem70 Owasso, OK

Corey was very helpful and easy to contact. The whole process went way better than expected.

4 years ago

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Tracy Schierman Georgis Medford, OR

Lemonade is so helpful! They guided me through the whole process, were honest and professional.

4 years ago

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T. W. McK Huntington Beach, CA

All started out well but then week after week of silence and the run around. Being approved and an estimate sent to the mitigation company just to be stalled and declined after work had been started.

5 years ago

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Lisa Sakowski Dallas, TX

Erin was very responsive and kept me in the loop as to where we were in the process.

5 years ago

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Peter Nwogu Stone Mountain, GA

It was a very good one. They were helpful and ready to assist with filing a claim.

5 years ago

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Angela Chung Queens, NY

Great experience with their claims advocate who helped us every step of the way!

5 years ago