Costco Home Logo
star star star star star_half

6.2

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 25th, 2022

Top Ranked Companies

thumb_up

The Good

  • Warranty available for certain products
  • No time limit on most items return policy
  • Wide selection of products
  • Operates in 10 countries
  • Promotion discounts on products
One of the most appealing features Costco offers is the wide selection of products available through their store. Customers can shop categories including major appliances, bathroom, bedding, fine art, furniture, heating and cooling, home decor, home improvement, kitchen and dining, rugs, storage & organization, and vacuums & floor care. Virtually any home decorating need can be found through Costco. Costco has no listed time limit for most items in their store with the exception of electronics. Customers can be refunded the purchase price on unsatisfactory items with a few exceptions. Electronics must be returned within 90 days of purchase in order to receive a refund. Warranties are available through purchase on Costco items. No specific warranty information is listed on their website, however, consumers can contact customer service with warranty questions on specific products through email. Costco currently operates in 10 different countries including Australia, Canada, Spain, Japan, Korea, Mexico, Puerto Rico, Tai Wan, United Kingdom, and the United States. This allows customers from virtually every corner of the world access to Costco's extensive inventory. The goal of the team behind Costco is to keep costs low so any savings they incur can be given directly to the customers. Along with their overall goal to maintain affordable merchandise, Costco often offers promotions extending additional savings to members. Customers can find a large selection of Costco promotions through their catalogue or through a simple google search online. Costco customers can find great promotions on electronics and some furniture through these mediums.
thumb_down

The Bad

  • Longer standard shipping
  • Must be a member to order from website
Most home and furniture products ship within 5 to 10 business days. Many of the other home and furniture businesses reviewed are able to ship products with the standard shipping method of 3 to 5 days. One downfall to Costco's model is that consumers must purchase a membership before they are able to purchase products. A standard membership costs $55.00 a year. This may exclude some potential customers who do not desire or are unable to pay for a yearly membership.
gavel

The Bottom Line

With over 30 years servicing customers, Costco offers its members an extensive inventory at an affordable cost. Their satisfaction guarantee return policy as well as promotions put Costco members first. The membership policy may limit the pool of potential customers who may choose to shop at Costco.com. We recommend Costco Home and Furniture to customers looking for affordable costs and the ability to utilize a membership to access further savings.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.7

star star star star star_half

272 Reviews

Review Breakdown

5 grade

78%

4 grade

18%

3 grade

3%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star
cancel
info
star star star star star_border

CoasterRider Show Low, AZ

I've been a customer of Costco and have had good experiences shopping there. It's an organized and clean store. I no longer shop there because of their stance on mask wearing. If you say "6 feet or a mask" then someone should be able to stay 6 feet away from other customers and still be able to shop without suffocating.

5 years ago

star star star star star_border

Susan Stewart Salt Lake City, UT

I have bought some beautiful rugs from Costco, we needed something to cover some ugly carpet in a rental home and it definitely did the trick. When we moved from that house, we took the rug with us and found a place for it. Really great quality stuff!

9 years ago

check_circle

Review Source

star star star star star_border

KC Riverton, UT

We're at Costco all the time and have bought a few furniture pieces there. Overall, the quality has been good for a good price. The furniture has held up...and Costco has an awesome return policy. It probably depends on your Costco, but there have been some items that I was interested in, but the display made it harder to really try them out (limited space).

6 years ago

star star star star star_border

Mason Allen Pleasant Grove, UT

We have most if not all our appliances in our kitchen and bathroom from Costco. They have kept up really well and we have not had any problems with anything and they were purchased over two years ago.

5 years ago

check_circle

Review Source

star star star star star_border

AK Riverton, UT

The furniture we've bought from Costco have been good! I love to buy anything from Costco (awesome costumer service and points back on the cc). They seem to have quality furniture for a good price. The only bad part is delivery!

6 years ago

check_circle

Review Source

star star star star star_border

Alyssa Boren American Fork, UT

Some of the furniture is in great condition and it's really nice that you can take it home with you the day of purchasing it. Sadly one time I wanted to buy a lounge chair but it had a stain on it and it was the last one they had. It was disappointing that they hadn't kept all of the chairs in good condition.

7 years ago

check_circle

Review Source

star star star star star_border

BLF Pleasant Grove, UT

My experience with Costco has been amazing. They offer a guarantee to return anything that you are not fully satisfied with and replace it or give you your money back. I have had several items that have broke and I have been able to return them for an exchange or refund. I will buy from them solely for that reason.

7 years ago

star star star star star_border

Hayley Lambdin Orem, UT

Costco has fantastic prices and great food options. I love how many locations there are in Utah as well. It's a great place to save money on bulk items.

8 years ago

check_circle

Review Source

star star star star star_border

Ron Durfey Orem, UT

I have loved my Costco membership and the benefits that come with it. The furniture options they provide are awesome! I bought patio furniture from them and have loved this purchase and would buy from them again.

4 years ago

check_circle

Review Source

star star star star star_border

Estelle Stevens Lehi, UT

I really like Costco, it is very dependable and reliable. It makes me feel happy to know I can always go there and find what I need. I find very good items for my house, yard and gifts for others.

4 years ago

check_circle

Review Source

star star star star star_border

Logan Hudson Norcross, GA

Although Costco has food and electronic items. The home goods section has provided very useful and lasting products. The employees are able to answer all the questions I have, and I would recommend shopping here.

6 years ago

check_circle

Review Source

star star star star star_border

mccandless24 Kaysville, UT

I purchased a sectional from Costco and have been beyond impressed. It it made with great materials that stand up to kids and pets. Costco employees helped with loading it and the price was amazing.

6 years ago

check_circle

Review Source

star star star star star_border

Aaliyah Lobendahn Orem, UT

My favorite store is Costco because the costumers service is great, they’re always friendly and ready to help. They have tons of variety of the things I love and in big bundles of them too!

6 years ago

check_circle

Review Source

star star star star star_border

Wendy Liu Bethesda, MD

I love their low prices and membership benefits from cashback from gas to extra discounts. Costco is the way to go for low prices for top company items like Champion sweatpants to famous books. Costco has everything!

6 years ago

check_circle

Review Source

star star star star star_border

Daphne Brown Riverton, UT

I like the items from costco and they are always high quality. I just wish the price wasn't so high on many items and a better selection. Seems to have lots of season items on hand.

6 years ago

check_circle

Review Source

star star star star star_border

Amy Boren American Fork, UT

I love our king bed that we bought from Costco. It was easy to set up and great quality. We also bought a tv hutch for our bedroom. It didn't work and it was simple to return.

7 years ago

check_circle

Review Source

star star star star star_border

Derek Scoville Pleasant Grove, UT

I never thought that I'd buy a mattress from Costco, but the memory foam we got there has been one of the best mattresses I've had. It was a great price and was a high quality product that came with a good warranty.

7 years ago

check_circle

Review Source

star star star star star_border

Kip Fowler Pleasant Grove, UT

I am very appreciative of the fact that Costco has such a variety of products and that we can buy in bulk. A true one-stop shop which is very convenient for my wife when shopping for our large family

8 years ago Edited September 14, 2021

star star star star star_border

Cade Boudreaux , FL

Costco has great furniture. I got a couch once and was very pleased with the kindness of the workers and the quality of the couch itself.

6 years ago

star star star star star_border

Darbles32 Managua, MN

I have not bought any indoor furnishings from Costco but their outdoor deck furniture has always been reliable and at a good price

6 years ago

star star star star star_border

Julie Firkins Orem, UT

i really like the quality of costco products, the produce is great. if you are dissatisfied with anything you return it no hassles,

9 years ago

check_circle

Review Source

star star star star star_border

Jason Draper, UT

I like Costco Home because the quality of their furniture is amazing. The neutral furniture selections are versatile and their packaging makes it easy to transport home.

7 years ago

check_circle

Review Source

star star star star star_border

Scott Grange San Jose, CA

It is fun to shop at Costco. The bulk approach is becoming less applicable as my family shrinks. Extra warranty for electronics is great.

4 years ago

check_circle

Review Source

star star star star star_border

janice pan ,

The beds, sectionals and table we bought from Costco home are the best. They last and have weathered the large family I have.

6 years ago

check_circle

Review Source

star star star star star_border

Amanda Montebello, CA

I purchased a wooden dinner table from Costco recently. For the price of the table, the quality was alright but easily got scuffed.

6 years ago

check_circle

Review Source

star star star star star_border

Joanie Jeon Potomac, MD

I go shopping once a week. I always check promotion products and I love them which are very resonable price and good quality too.

6 years ago

star star star star star_border

Nathan D. Warrendale, PA

We have some home furniture items from Costco like a patio set with a table and chairs and also a living room set that is sturdy and functional.

6 years ago

check_circle

Review Source

star star star star star_border

Brittney Miskin Riverton, UT

If you need a great, but basic home furnishing, Costco Home has you covered. No frills, and their customer service is great.

6 years ago

check_circle

Review Source

star star star star star_border

Tony Riverton, UT

Been a member for 4 years and have purchased a couple of pieces of furniture through Costco Furniture. High quality leather and affordable.

6 years ago

star star star star star_border

Ellen Morris Potomac, MD

Great furniture for a great price. The quality is better than a few other stores and has a more traditional look - rather than the modern feel.

7 years ago

check_circle

Review Source

star star star star star_border

Helen Macfarlane Pleasant Grove, UT

I love the quality of furnishings provided by Costco. Such great deals, but they do go fast! If you see something you like, get it quick!!

7 years ago

check_circle

Review Source

star star star star star_border

Nicole LeBaron Provo, UT

I love Costco! They have great pieces of furniture even though they don’t have a a lot of options to choose from but the quality is great!

7 years ago

check_circle

Review Source

star star star star star_border

Sarah Kaysville, UT

Costco is where we get a lot of our furniture because it is nice yet affordable. They have all stayed in great position as well.

7 years ago

star star star star star_border

Rebecca Malone Minneapolis, MN

The furniture here is good quality, not the best, but for the price it can’t be beat. Plus the return policy makes choosing Costco a no-brainer.

8 years ago

star star star star star_border

Maryayb Draper, UT

I love the outdoor furniture but make sure to cover it well if you live where there is a lot of snow or the synthetic wicker material falls apart.

8 years ago

check_circle

Review Source

star star star star star_border

Victoria Hahn MN

I recommend going to Costco for your shopping needs! They have so many products other places don’t offer!

4 years ago

check_circle

Review Source

star star star star star_border

JR Suguturaga Orem, UT

Costco never disappoints with it's products and the pricing is second to none. You can't go wrong with this company.

6 years ago

check_circle

Review Source

star star star star star_border

Audrey Mitchell Managua, MN

I bought some furniture and chairs from Costco, and my family loved them. The fabric and cushions were amazing.

6 years ago

check_circle

Review Source

star star star star star_border

Campbell Blair Phoenix, AZ

How can you not love COstco? Great help from each employee and it has been used for a long time and it still works.

7 years ago

star star star star star_border

Dale L Farmer Littleton, CO

I like the quality of the furniture we bought. We also purchased decorative furnishings for other rooms in our home.

7 years ago

check_circle

Review Source

star star star star star_border

DeeDee G. Dallas, TX

Costco has affordable end tables that do as needed. The paint is starting to chop a little.

6 years ago

check_circle

Review Source

star star star star star_border

Randi Nelson Managua, MN

Costco has had great chairs and comfy recliner chairs that have lasted my family for years!

6 years ago

check_circle

Review Source

star star star star star_border

chris Francom Houston, TX

Great place to buy in bulk. Their customer service is excellent and returns are always easy.

6 years ago

star star star star star_border

Holly Schafer Forest Grove, OR

I love Costco! Costco has great products at a great price! They are very helpful!

7 years ago

check_circle

Review Source

star star star star star_border

Samie Cummings Ephraim, UT

I love going to Costco. The customer service is great, and things are very affordable.

7 years ago

star star star star star_border

karl Castellanos Phoenix, AZ

Good quality and fair price, would buy from them again

7 years ago

check_circle

Review Source

star star star star star_border

Jordan Garella Tallahassee, FL

Great variety of products for great bulk prices.

4 years ago

check_circle

Review Source

star star star star star_border

Alea Husaw Buena Vista, VA

Great place has mostly everything in one spot

4 years ago