Bed, Bath, and Beyond launched in 1971 under the name Bed ‘n Bath. 14 years later the name was changed to Bed, Bath, and Beyond as they merged their current business into a superstore offering customers a large range of home and furniture products. They now have stores in over 975 locations and a strong online presence. Bed, Bath, and Beyond offers customers competitively priced quality products.

Top Ranked Companies

#1 Costco Home

6.2 Overall Score

4.7

star star star star star_half

(272)

View Profile View Profile

#2 Target

6.2 Overall Score

4.5

star star star star star_half

(400)

View Profile View Profile

#3 IKEA

6.1 Overall Score

4.4

star star star star star_half

(527)

View Profile View Profile

thumb_up

The Good

Wide selection of categories
Sales and promotions regularly available
Free shipping available
International shipping available in over 225 countries
Easy return policy

Bed, Bath, and Beyond offers over 10 product categories on their website. The main categories featured include bedding, bath, kitchen, dining, home décor, furniture, storage and cleaning, outdoor, baby and kids, and health and beauty. Customers can also shop through additional product categories such as luggage, pet care, team fan chop, apparel and accessories, jewelry, food and drink, home improvement and more. Consumers looking for specific style options can narrow their search by choosing to shop by trend, brand, or what's new at Bed, Bath, and Beyond. A sales and clearance section is featured under the Shop Products category on the Bed, Bath, and Beyond home page. Huge savings can be obtained using this category as some products are discounted up to 50% or more. Bed, Bath, and Beyond offers regular coupons which can be easily obtained by simply Googling Bed, Bath, and Beyond coupons or promotions. Bed, Bath, and Beyond offers customers free shipping on orders over $49. Shipping surcharges will still apply to over-sized or extremely heavy items. Items that fit under the oversized or extremely heavy category should include specific surcharge information in the description section of the specific product. They offer standard delivery time in the contiguous United States of 3 to 7 business days. Bed, Bath, and Beyond offers four different truck delivery service levels including curbside, threshold, room of choice, and white glove. Consumers can choose the amount of service they require from having an order delivered to the front of their home to having the item unpackaged and assembled to the room of their choice. Bed, Bath, and Beyond offers international shipping to over 225 countries. Many of their competitors do not offer international shipping or have a limited number of countries they are able to ship to making Bed, Bath, and Beyond an appealing option for consumers outside of the United States. Bed, Bath, and Beyond allows customers 30 days to return items for any reason. A proof of purchase is required in order to return items such as a receipt or packaging invoice. Customers who receive damaged or defective products may contact Bed, Bath, and Beyond within 48 hours of delivery and receive replacement parts free of charge. Bed, Bath, and Beyond will not accept returns after 30 days.

thumb_down

The Bad

Website lacks transparency on some information

Bed, Bath, and Beyond does not offer the same transparency as some of their competitors on their website and some consumers may not be satisfied with some of their customer service policies. We found it difficult when reviewing Bed, Bath, and Beyond's website to find warranty information. Customers may need to contact customer service for warranty information regarding specific products.

gavel

The Bottom Line

Bed, Bath, and Beyond may not provide consumers with the same level of customer service and easy access to specific information as some of their competitors. While this may be a turn off to some consumers, Bed, Bath, and Beyond offers a large selection of products priced competitively that will appeal to those who prefer to a one stop shop for all of their home and furniture needs. Bed, Bath, and Beyond is a great resource for customers looking to purchase quality home and furniture products at great prices.

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.2

star star star star star_border

362 Reviews

Review Breakdown

5 grade

46%

4 grade

35%

3 grade

13%

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

star star star star star

Grateful Customer Farmingdale, NY

I cant express how helpful your option to reserve items for pick up was this past Christmas eve. As I was baking and prepping food for Christmas eve dinner, I remembered I forgot to replace my coat rack as the one I had for years broke and anyone with a lack of closets in their house understands the importance of this item. I knew there would only be a half hour window between preparing deserts and cooking the dinner to get to the store to purchase a new one and anyone who hosts a party knows you are already overwhelmed so the thought of going to a store, finding what you need then waiting on line seemed impossible. Then I remembered I could reserve this item and pick it up from the Bed Bath & Beyond store by my home in Farmingdale New York. I ordered the item and compliments to this store I received an email less than an half hour later that it was ready for pick up so I finished my last cookie mix put them in refrigerator and headed to the store. I have been to this store many times before and as usual everyone was helpful, check out was quick, and once again I left with a smile. Thanks for making my day just a little easier. Happy New Year!!

7 years ago

star star star star star

Eddie Rios Ogden, UT

Bed Bath And Beyond is a favorite destination for my family. So many high quality household goods that it's hard to choose from. All brands that are carried are of great quality and price is always competitive. Clean stores are normal and are always very well organized. Retail staff are very helpful as well. Can't miss with Bed Bath And Beyond.

6 years ago

star star star star star

Lisa Rose Hamden, CT

I recently had a very minor issue at The Bed Bath & Beyond at 2045 Dixwell Avenue Hamden, Connecticut. I was contacted by telephone by the store’s Manager - Jill. Jill was extremely helpful, incredibly understanding, genuinely polite and an absolute joy to deal with!! She has such an understanding of the Customer Service industry and takes such pride and commitment in the operation of her store in Hamden, Connecticut. Hats off to you Jill and my utmost respect, for running such a Top Notch location!! L.R.P.

7 years ago

star star star star star

Joanna Hester Gilbert, AZ

I always head to Bed Bath and Beyond when I need a specialty item for my bathroom. I was looking for a high quality mirror for my husband to use in the shower when shaving. We have had them in the past and they either fog up or fall off the wall. I found the perfect mirror that doesn't fog and it has been staying on the shower wall. I also got to use my coupon and saved money!

8 years ago

star star star star star

Christine Farmer Littleton, CO

I shop at Bed Bath and Beyond frequently. They have friendly service and are helpful. Once, when a knife I wanted for a gift wasn't in the store, they helped me order it online and made sure my 20% coupon worked. Many people use this store for wedding registries and I appreciate the complimentary wrapping when I purchase a gift there. I like that their coupons don't really expire. I'm currently looking at drapery panels and knew from the online site which store near me had them in stock, which I like. They have a large variety of products with reasonable prices so I usually always at least look at what is available there.

7 years ago

star star star star star

Natalie Prestwich Taylorsville, UT

Bed Bath & Beyond has been a go to store for me for years! My husband and I both enjoy cooking so we’ve both shopped there for birthday and Christmas gifts. It is also the first place I go for wedding gifts. Their products are high quality and they have some products I’ve never seen other places before. I also like that I can use a coupon for my purchases. I was recently looking for rubber spatulas there and was a little disappointed by the selection, but I was looking for something very particular. I was also looking online and not in the store because that’s all I could do at the moment. Besides that, I have always found what I’m looking for there.

7 years ago

star star star star star

Robyn Brady Kent, OH

Best store to go to when you can't find what you're looking for especially when you have a 20% off coupon. Great assortment of colors on towels and bedding that you can't always find anywhere else. Super sad that they just closed the one near me and the one that my step-daughter worked at. I will continue to shop online.

5 years ago

star star star star star

Brittany Wilkinson Herriman, UT

I love visiting Bed Bath and Beyond. I love it when get an invitation to a wedding and they are registered at BB&B. It's easy to shop their or online. They offer great products. They make it easy to shop and if they don't have it in stock, they will mail it to you. They stand behind their products as well.

6 years ago

star star star star star

Melissa Velsor Fort Lauderdale, FL

Great! I was shopping for a specific set of pots and pans that I have not been able to find anywhere! The customer service went above and beyond calling to different stores to find it for me! And when she did find it she had it brought to the store for me so I didn't have to go and get it!!

6 years ago

star star star star star

Bobbie Budgett Melbourne, FL

This store makes it easy to purchase and return any items. Customer service I s above reproach and they always provide service with a smile. The store I frequent is clean, isles are easily accessible. This is one of my favorite stores

6 years ago

star star star star star

Susan Stewart Salt Lake City, UT

I could spend hours in Bed Bath and Beyond. I absolutely love seeing all of the weird gadgets they have. Everything I have bought from there I have loved. I love getting big coupons from them and splurging on a new bathroom set or kitchen items.

9 years ago

star star star star star

take7 Sandy, UT

Customer service is A+. Always greeted at the door and more times browsing the aisles. It is always stocked and if it isn't they'll help you locate one or send one to your home or help find alternatives. They have great sales on their furniture. We were able to buy everything we needed for college student from drawers to desk and chairs and bathroom setup.

6 years ago

star star star star star

Stephanie Love Herriman, UT

I love bed bath and beyond. It’s the store that has a little of everything. I love to just go in and window show and see what new things that have in stock. It’s the store I always hit during the holidays because I can find something for everyone. Their customer service is great and they will always take your coupons, even if they are expired. I will continue shopping at bed bath and beyond for all my needs.

6 years ago

star star star star star

Amanda Sherwood, OR

I love Bed Bath! Mostly for their Kitchen selection! They have way more options than most stores I typically shop at (like Walmart) and always have great deals (20% off at all times on a product if you get their text or email) and that helps get their prices down. Their customer service is also AMAZING! I had to return a bunch of items due to a divorce after 7 months of marriage and they gave me cash or gift card for everything that was unopened, no question asked!!

8 years ago

star star star star star

Sarah Mercival , FL

Going off to college this was my go to store they sold everything that I needed for my college dorm. From kitchen utensils to bathroom mats and towels. They also have many coupons and deals every week.

6 years ago

star star star star star

Cade Boudreaux , FL

Bed bath and beyond is a great store but overpriced. My favorite part of going in the store is smelling the hundreds of candles they have on display. Their kitchen where section is extra ordinary and affordable.

6 years ago

star star star star star

Kaitlyn Rios Ogden, UT

Bed Bath and Beyond is a great store for all your home goods needs. They have a fantastic selection. And super helpful staff members. This is the place to go for everything you need for your home.

6 years ago

star star star star star

Zac Cannon Long Beach, MS

This is one of me and my wife's favorite places to get betting and house supplies. They have great products and they last for a long time. Our favorite bedding and curtains came from here!

6 years ago

star star star star star

Nishita McLean, VA

Bed Bath and Beyond is amazing! Our family has shopped there for years. They stand behind their products. We purchased an indoor patio table from there and love how sturdy it is.

7 years ago

star star star star star

Danielle Syracuse, UT

LOVE Bed Bath and Beyond! They have great products. Their emails with the discounts is so nice. The variety is amazing. I love just going to the store to look around. The employes are always so nice and helpful as well.

8 years ago

star star star star star

Phalda Morris Jacksonville, FL

I love shopping at Bed Bath and Beyond, they have so many products for all areas of your home. I have purchased candles, towels, cupcake pans, duvets, and many more items from Bed Bath and Beyond and they all have been great quality. They also offer many coupons which helps you get the best deal.

4 years ago

star star star star star

Jill Tallahassee, FL

Bed Bath and Beyond is one of those stores where you can find whatever you need for every room of your house. I especially love their bed and curtain sections. Best of all, you can use one of their many coupons at the register. Their staff will help you to use them to your advantage.

4 years ago Edited March 7, 2022

star star star star star

Jaelyn Morris Havana, FL

I shop at Bed bath and beyond because they always have a variety of gadgets for your home. I have gotten pillows for my bed, towels, hangers, and baking sheet from bed bath and beyond and they were all good quality. If you sign up for the email service, bed bath and beyond will send you monthly 20% off coupons.

4 years ago

star star star star star

Nicole Jones Sandy, UT

Whether in-store or online, I always have a great experience at Bed Bath & Beyond. Their customer service is excellent and their prices are so great. I love that I'm able to find all things for my home in one store so I don't have to make special trips to multiple stores!

6 years ago

star star star star star

Trey Farner Norcross, GA

When I moved into my dorm room I needed a plethora of different things. Fortunately I had a bed bath and beyond nearby and was able to buy everything that I needed. I would highly recommend this to any college student worried about what to get for their dorm.

6 years ago

star star star star star

Alyssa Hansel Tallahassee, FL

I love this place! I went here for almost all of my college dorm and apartment needs! They had everything from bed sheets, pots, and every cool decor! They email great coupons and have so many unique home goods! I would recommend this place to all decorators!

6 years ago

star star star star star

Elizabeth Klemm Tallahassee, FL

I love the Bed Bath and Beyond registry program. It made shopping for my dorm as an out of state student so much easier for my family and I since we could pick up the items at the Bed Bath and Beyond closest to my school instead of trying to transport everything by car.

6 years ago

star star star star star

Janie Dennis Tallahassee, FL

Bed Bath and Beyond is awesome! They have so many different things for the house and things you wouldn't have even thought about! I love little things that make life easier and they have it! I bought their CBD oils and oil diffuser and I couldn't have been happier!

6 years ago

star star star star star

Bianca Jyotishi DeLand, FL

I seriously love BBB. Everything I need for my apartment is available and the 20% really makes a huge difference. I'm always telling people to get me gift cards for here because I'm always finding things that I didn't even know I needed. I absolutely love this store.

6 years ago

star star star star star

Mike Ika West Valley City, UT

I really like Bed Bath and Beyond. I have been able to find some pretty cool items that are priced pretty reasonably. In particular we have enjoyed the stainless steel smudge-proof garbage cans. Good quality, not as expensive as other stores, and matches my kitchen.

6 years ago

star star star star star

Julie Taylor Ogden, UT

We love the huge variety of especially kitchenware that Bed Bath and Beyond has. We know if we want something specific for the kitchen we will be able to find it here. Also the different price ranges which are available, make it so you can find what you need at your price range.

6 years ago

star star star star star

Shauna Horne American Fork, UT

Bed, Bath, and Beyond has a really good selection of housewares. I know that I am getting a quality product when I shop there and I go there first when I buying wedding gifts or looking for a large selection of tablecloths or bedding to choose from.

6 years ago

star star star star star

kayshel Herriman, UT

This has been one of my favorite stores for kitchen items and some other home items as well. I love the 20% coupons and how easy it is to use them. They carry some of the better "as seen on TV" items and it's great to buy what I want without having to order

6 years ago

star star star star star

Michelle Rios Ogden, UT

We love Bed Bath And Beyond. Our most recent purchase was bedding and new pillows. They have a huge selection and we were able to find items that were midrange AND on SALE! With our 20% off all items coupon, they saved us a ton of money and I slept well in my new sheets! Thanks Bed Bath And Beyond.

6 years ago

star star star star star

Aimee Mortensen Salt Lake City, UT

They carry the widest variety of things for your house. If you need it, they have it. They honor coupons, even when expired, and will let you return an item to repurchase with a coupon. I don’t know many stores willing to do that.

6 years ago

star star star star star

Kassandra Tallahassee, FL

I love Bed Bath and Beyond. Whenever I need any home decor, Bed Bath and Beyond is the first place I go. They have the cutest room decor for my dorm room and bathroom. They are inexpensive and they always have sales and coupons available.

6 years ago

star star star star star

Ariyana Miller Riverview, FL

Bed bath and beyond has everything you could use and more. The shopping experience is spectacular. With attentive and knowledgeable employees, it makes shopping a pleasurable experience. They also allow for coupons to be used even past their expiration dates making saving easy.

6 years ago

star star star star star

Katherine Whyte Miami, FL

This store is the best for college shopping because it has every essential for a dorm/apartment! There are many choices in bedding, bathroom, cleaning, and kitchen supplies. There are many sales and ways to save which is a plus.

6 years ago

star star star star star

Anonymous

What a wonderful company I shop for quite a bit of items for my nieces as per they enjoy a lot of items from this company. I love it that they can put a wish list together as they get older and wish to upgrade there rooms and I’m able to place an order that is delivered Steiger to there door.

7 years ago

star star star star star

kristin Gneiting Pleasant Grove, UT

I shop at Bed Bath and Beyond for all of my bathroom and bedroom needs in my home. They have a great selection in bedding and the quality is top brands to more economic brands. I have purchased all my college kids needs there as well for their dorms. I have been impressed with all the help I receive every time I am in the store.

7 years ago

star star star star star

Tracy Womack Cedar City, UT

I went to Bed Bath And Beyond. I purchased pillows. I accidentally purchased the wrong size and had to bring them back. The customer service was the very best. I exchanged the pillows for the right size. They look great in my living room. They are still in great condition even with a houseful of rowdy children.

7 years ago

star star star star star

Chloe Adams Morgan, UT

Recently came to bed bath and beyond to make a purchase for my sisters wedding! The service I got was amazing and I found all the house hold needs I wanted. Happy people make me feel comfortable making a lasting purchase and that was definitely my experience here!

7 years ago

star star star star star

Sierra Beck Herriman, UT

When I was going up to college, I bought all of my towels from Bed Bath and Beyond. They are very soft and nice. I also wanted a shower caddy and they didn't have one I liked in the store at the time so I went online and found one that I liked.

7 years ago

star star star star star

Ashley Pleasant Grove, UT

I love Bed Bath and Beyond for all my home shopping as well as wedding gifts. Their prices are reasonable and I always keep my 20% off coupon handy that I get in the mail. They have a nice gift wrap as well if I need a home item for a friend's birthday or daughter-in-laws. I know I can always find what I'm looking for as well.

7 years ago

star star star star star

Reese Pleasant Grove, UT

I have bought many gifts and many things for myself at Bed Bath and Beyond. They have such a great selection of everything needed in a home or apartment that are beautiful but functional as well. They have all the latest trends, at a good price and are fun as well.

7 years ago

star star star star star

Bee Endicott, NY

Bed Bath and Beyond is typically a little bit more expensive than Walmart but they have a better selection, and they always always always have coupons.

5 years ago

star star star star star

Katlyn Hockman Houston, TX

Bed Bath and Beyond has some of the best bedding options in my area and their product is high quality with low quality prices. There is something for everyone here.

6 years ago

star star star star star

Haley Johnson Chapel Hill, NC

Bed Bath and Beyond has the perfect range of products for moving needs. I found everything I needed when I moved into my apartment, and how the store is organized is very helpful, as well.

4 years ago

star star star star star

Savannah Peay Lehi, UT

They have a lot of different options with different price range for each different product. The staff are really helpful and they always know where everything goes. The stores are always clean and stocked well.

4 years ago

star star star star star

April Jones Salt Lake City, UT

It is my favorite store to look for things I know will be harder to find. I am always able to find it in there! And coupons come regularly so I can get a good deal on it too.

6 years ago