Eargo

• Hearing Aid, Not an Amplifier
• Prices and Financing
• No Hearing Test Needed
• Discounts
• Federal Employee Health Benefits
• Rechargeable Battery
• Patented Flexi Fibers
• Device Warranties
• May Help with Tinnitus Symptoms

Hearing Aid, Not an Amplifier

Eargo is a hearing aid. All Eargo’s devices amplify sounds at specific frequencies to compensate for hearing loss, meaning the hearing aid uses an algorithm to determine how much output to deliver to your ear. This is different from an amplifier as amplifiers amplify all sounds equally. 

According to the Eargo’s website, Eargo is a Class II FDA Registered Exempt Medical Device intended for individuals 18 years old or older with mild to moderate high-frequency hearing loss. 

Currently, Eargo sells four hearing aid models: Eargo Max, Eargo Neo, and the Eargo Neo HiFi and the newest addition the Eargo 5:

• Eargo Max is a sleek and functional device that amplifies speech while reducing background noise.
• Eargo Neo features even better noise reduction than the Eargo Max. It also has better feedback cancelation and more added stable gain. The Neo also features the Flexi Palms, that provide high-quality sound and float more comfortably in your ears.
• Eargo Neo HiFi is a well-tuned device for the pickiest audiophiles. The device features the best noise reduction and feedback cancellation, plus more added stable gain. It also features the redesigned Flexi TetraPalms that offer a fourth layer of ultra-soft Flexis. The added layer provides a more secure fit and improved listening experience. 
• The Eargo 5 is the smallest in-canal, rechargeable hearing aid the company has ever made. The medical-grade, FDA Class II hearing device is completely customizable thanks to Eargo’s Sound Match™ technology. This proprietary technology provides recommendations for users to adjust hearing settings to fine-tune their listening environments, meaning you can customize your hearing experience for different environments with up to four presets and additional bass/treble EQ. You can purchase the Eargo 5 online through the Eargo website, and the device comes with a 45-day money-back guarantee and a two-year warranty. 

Prices and Financing

Consumers can expect to pay anywhere from $1,500 to $2,950 for Eargo’s hearing devices — the price will vary depending on which device you choose. But the costs include the two hearing aids, charger, and extra Flexis and wax guards.

While this may seem like a lot when compared to amplifiers (which generally cost around $300), you get what you pay for. Eargo’s devices treat mild to moderate high-frequency hearing loss, are incredibly discreet, breathable, and comfortable. Plus, Eargo provides its customers with unlimited lifetime support to a licensed hearing professional via phone and Eargo is a Class II FDA Registered Exempt Medical Device. Amplifiers are extremely noticeable, and don’t come with any licensed support.

When comparing Eargo to a traditional hearing aid, there are several advantages to Eargo. Conventional hearing devices treat moderate to profound hearing loss, are quite noticeable, can be uncomfortable for glasses wearers, require an in-clinic fitting and follow-ups, and cost around $4,000. 

However, if you can’t pay for a device entirely upfront, Eargo offers financing through its partner company, Bread. Monthly financing for the Eargo Max starts as low as $86 per month*. The Eargo Neo monthly payments start at $109 per month*. And the Eargo Neo HiFi’s payments start at $137 per month*.

*Your terms may vary and are subject to credit approval. 

No Hearing Test Needed

You don’t need a hearing test to purchase an Eargo device. Eargo explains, “Eargo devices are specifically designed for those with mild to moderate high-frequency hearing loss, including hearing loss that has resulted from noise exposure. This type of hearing loss is very common and our hearing nerds have developed four programs that cover this range of high-frequency hearing loss. So odds are, if you have mild to moderate high-frequency hearing loss, Eargo will work for you.”

Discounts

Veterans, active military service members, nurses, doctors, and first responders receive a 10 percent discount on the Eargo Neo HiFi or Eargo Neo.

Federal Employee Health Benefits

Federal employees with an FEHB plan may be able to get an Eargo device at no out-of-pocket cost with their insurance. If you are unsure whether or not Eargo will accept your insurance, the company encourages you to call your insurance and check your eligibility.

Rechargeable Battery

According to Eargo, your portable charger’s battery will last up to seven days and only takes about two hours to fully recharge. 

It takes about six hours to charge a fully depleted hearing aid, so Eargo recommends charging them while you sleep. At full charge, you’ll have about 16 hours of hearing aid power for the day. 

It is estimated that your hearing aid’s life expectancy is around three years; after that, Eargo suggests getting a new pair. 

Not only does your Eargo case house your hearing aids, but it is also your charger. Once your case is fully charged, Eargo states that it can power your hearing aids for up to an entire week. 

Patented Flexi Fibers

Eargo’s patented Flexi Fibers are a revolutionary breakthrough in the hearing device design. 

The Flexi Fibers hold the Eargo in place, allowing it to float inside your ear. They also allow natural low frequencies to enter your eardrum, giving you a nice mix of ambient and amplified sounds. 

Device Warranties

Eargo has a limited warranty that covers defects in material and workmanship. This includes the hearing device’s internal components, charger cord, and plug (within the original warranty valid starting from the date of delivery). Customers can either choose from a one-year or two-year warranty at the time of purchase. 

The Eargo and Eargo Plus have a limited warranty that covers defects in the material and workmanship. This includes the hearing device’s internal components, charger, cord, and plug within the one-year limited warranty. The warranty is valid, starting from the date of delivery.

Eargo, Inc guarantees all warranties. 

May Help with Tinnitus Symptoms

Eargo’s devices are not designed to treat tinnitus specifically. However, the company explains that improving your hearing in certain ranges can often help offset the symptoms that are experienced with tinnitus.

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• No International Shipping
• Exclusions from the Warranty Repair Coverage

No International Shipping

Eargo does not ship its hearing aids outside of the United States. 

Exclusions from the Warranty Repair Coverage

Customers should be award of the following exclusions:

• Devices purchased from unauthorized distributors (including eBay) are not covered by this or any other Eargo warranty.
• Damage from improper handling or care, exposure to chemicals, immersion in water, or undue stress.
• Damage caused by third parties or non-authorized service centers are excluded from this repair policy.