Impact Guns Logo
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2.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 21st, 2022

Impact Guns was founded in 1997 by three experts in the guns and ammunition sector and quickly became a major force in the online firearms business.

The company feels the need to provide access to the best and latest gear to anyone-anywhere with access to a computer. Impact Guns' focus on firearms and shooting-related equipment allows them to buy in large quantities, and pass the savings to customers.

Impact Guns also has a designated team that continuously adds new products with details about their performance. If feedback indicates a product is not up to consumer expectations, Impact Guns will pull it from their stock.

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The Good

  • Great Variety of Products
  • Affordable Price Range
  • Employee Expertise

Impact Guns has a wide variety of firearms and ammunition available on their online store.

They offer products ranging from air-powered guns for youngsters, to hunting and target shooting firearms, and self-defense weapons. Additionally, customers can order gun cleaning supplies, targets, tactical gear, optics, and even surplus items.

The company's price range is exceptional and will work with just about any budget presented. The following are reasons to further look into buying from Impact Guns:

Great Variety of Products

Impact Guns has a selection of hundreds of firearms and accompanying ammunition available for purchase. A customer can order ammunition from the company's online store and receive it within a matter of days.

In terms of shipping, Impact Guns' products usually ship out within three business days. According to the company's website, Impact Guns "will not charge your credit card until your product ships, except for certain special orders."

Affordable Price Range

Impact Guns' pricing ranges anywhere from $317.19-$36,000. In addition to standard products and brands, customers can also shop for collector items and rare guns via the company's online store.

Impact Guns also frequently offers various good deals for firearms, ammunition, and other products they may have in stock. Customers can easily find these featured sales and deals directly on the company's website.

Employee Expertise

Ever since Impact Guns was founded, employee experts have managed the questions and concerns of each customer helping in any way they can.

The customer support service that Impact Guns provides can be hard to beat.

Lifetime Gun Warranty

Impact Guns offers a Lifetime Gun Warranty which states that "Impact Guns will repair or replace the gun at no charge" if the gun sold by Impact Guns becomes defective. This warranty only applies to the original firearm purchaser.

Those interested in this warranty should read all of the warranty conditions before making a firearm purchase. All customers can learn more about this Lifetime Gun Warranty service on the Impact Guns website.

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The Bad

  • Lack of Comparison Tool
  • Poor Return Policy

Impact Guns does not have the largest selection of guns out there, meaning they may not be capable of having every gun for every potential gun owner. Additionally, their lack of a comparison tool hurts in customers looking for the best deal they can get.

Impact Guns could improve the following to create a better buying experience for customers:

Lack of Comparison Tool

The product selection is large enough to make it difficult to conduct research without a comparison tool. Users may end up spending more time than necessary looking at various firearms and ammunition.

Poor Return Policy

Customers need to look into the return policy if they are not entirely confident in their purchase.

Should customers wish to return a product to Impact Guns within the company's 10-day policy limit, they will most likely be charged a 20 percent restocking fee, meaning they will only get an 80 percent refund of their purchase at the very most.

This return policy may be a problem for first-time customers.

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The Bottom Line

Any gun owner, beginner, or experienced, may be quite pleased with Impact Guns.

Their return policy and lack of comparison tool ability can hurt in terms of the customer experience, but the company makes up for it in their product variety, and sole focus upon firearms and ammunitions.

Impact Guns would be a great place to go to look for guns from young children to adults. Overall, gun owners would be well served in using this online shop. Just be sure you are purchasing exactly what you're looking for, as returning products to Impact Guns can cost you.

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Star Rating

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2.0

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19 Reviews

Review Breakdown

5 grade

16%

4 grade

5%

3 grade

0%

2 grade

16%

1 grade

63%

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Quality

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Largo Corpus Christi, TX

I purchased the new TALO edition of the Ruger Wrangler Birdshead, w/ the Desantis holster from Impact Guns (IG). The price wasn’t the best I’d seen online, but other online retailers were out of it when I was ready to order, so I went with IG. On their online order form, I selected my FFL dealer of choice, which was listed in their drop-down menu. My order was placed & accepted at 1:24 pm on Friday, 01/07/2022, with a receipt generated. At 5:30 the following morning, IG sent me an email saying that they couldn’t process my order until they had a copy of my FFL’s license. I replied to their email, but got no further response. I then called them, only to get an automated message to call during business hours. They’re closed on Saturdays, but they managed to email me at 5:30 am on Saturday, they just couldn’t be bothered to respond until Monday. Even then, they didn’t reply. I sent another email, but they never replied to that one, either. I called, twice, before I finally got to talk to someone on Tuesday. They were unapologetic about their mix up and the delays it caused, and placed the responsibility of having my local FFL fax their license to them. My order was finally processed for shipping Thursday afternoon, 6 days after I placed the order. The gun arrived in fine condition, and I’m happy with the gun & holster, but with Impact Guns? Not so much.

4 years ago

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TC Knoxville, TN

I found what I wanted and ordered it. It didn't ship when it was supposed with no reason why. I called about it several times. It finally came and was in good shape. It is hard to get someone on the phone and get verification of a shipment, but the selection is good. If I had to return something I can see it being a lot of trouble. The oddest thing that happened.....my credit card was hit with a fraudulent charge about a week after I ordered from them and from the same area code. I called and told them they may have someone taking advantage of their systems and taking credit card numbers but they didn't want to hear it. Just an odd coincidence or someone used the card from there. But I have never done business or used the card in that city or that area of the country before.

8 years ago

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J. Johnson Grandville, MI

It looks cheap but they don't make it clear that you may have to pay a transfer fee to the dealer doing the transfer ($60 in my case). I ended up paying just about the same as if I bought it locally. That is not good because if I want to take it back for warranty work I have to mail it as opposed to dropping it off locally. Both my dealer and Impact Guns have lifetime warranties on their guns. For accessories Impact Guns sometimes have good prices. Ammo is cheaper locally for me. I did not have any problem contacting their sales staff. I had to several times for several reasons. Sales staff doesn't always know which parts go with which guns and the description of parts on their website is to minimal.

11 years ago