Bud's Gun Shop
Is This Your Business?2.4
3.2
Overall Score
Author: Kalicia Bateman
Bud's Gun Shop has been around since 2003 and has been a leader in online firearm sales since 2008. Located in Kentucky, the company sells a variety of firearms, ammo, firearm parts and accessories, gun safes, sights, and optics, etc.
Bud's Gun Shop prices its products based on a live download from manufacturers and distributors and their replacement costs.
Top Ranked Companies
The Good
- Affordable Pricing
- Warranties
- Variety of Products
Affordable Pricing
While Bud's Gun Shop has a retail store in Kentucky, they succeed mainly in their online firearm sales. They do this in several ways, the main one being the pricing they provide. It is updated every twenty minutes and compared to the manufacturer's pricing.
Customers who visit the online store can then be assured that the price they are being quoted is a fair price as well as easily compare the given price to manufacturers and other vendors they are considering.
Warranties
From the beginning of a transaction, until the order is received, Bud's Gun Shop has warranties and policies in place that ensure their customers are getting the best product at the best price.
One such policy is their Supplemental Lifetime Gun Warranty, which ensures that guns purchased under this warranty will be repaired, replaced, or refunded at no charge under specified conditions.
Variety of Products
Bud's Gun Shop provides a wide variety of products for customers to choose from.
According to industry standards, they offer a full selection of ammo, full selection of firearms, AR parts and accessories, cleaning supplies, sights and optics, gun safe options, and more.
The Bad
- Price Fluctuations
- Company Contact Information Issues
- Cancellation or Change Fee
Price Fluctuations
One of Bud's Gun Shop's greatest strengths is also one of their greatest downfalls.
The pricing that the online store provides is updated every twenty minutes. This can be very good for customers when the prices decrease on a product they are interested in; however, at times, the pricing fluctuations frustrate customers when they end up being charged a price that is greater than the original price they saw or greater than a price they see on the same product a few days later.
Company Contact Information Issues
he store contact information is difficult to locate on the company's website. The customer service phone number is easy to find, but the physical location, owner information, email address, etc., are close to impossible to find without searching other websites.
Cancellation or Change Fee
Bud's Gun's Shop has a 10 percent cancellation and/or change fee.
If a customer places an order but decides after that they want to change the product they ordered or cancel their order, they have to pay 10 percent of the item they originally wanted to purchase. This business practice makes sense for the business, but it is not very customer friendly.
The Bottom Line
When it comes to online firearm purchases, Bud's Gun Shop is a great place to go. It has an excellent track record in customer service and satisfaction. This satisfaction most likely comes from variety and price-quality.
With a wide selection of products and brands to choose from, almost every customer need can be met. Customers can be assured that they are getting the right price for a given product because of the pricing system that Bud's Gun Shop uses.
While Bud's Gun Shop has a great track record, it doesn't mean they are perfect.
Their pricing system is smart and efficient, but it is also frustrating to a customer who pays more for an item than the next customer, just because they purchased it twenty minutes earlier.
Customers may also be frustrated by the extra 10 percent that they will pay if they decide to change their mind about their purchase. But for the customer who is willing to bite the bullet and pay the 10 percent if they change their mind, Bud's Gun Shop is close to perfect.
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